Third Party Index

Upstream incidents

major· OpenAI· · 1 h 21 min

Elevated errors affecting ChatGPT Work mode

Listed as a subprocessor by 701 tracked vendors · 1,696 within 2 hops · In window: 7 vendors listing it (9 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,363 tracked vendors Amazon Web Services Google Cloud · listed by 1,201 tracked vendors Google Cloud Microsoft · listed by 672 tracked vendors Microsoft Cloudflare · listed by 525 tracked vendors Cloudflare Salesforce · listed by 469 tracked vendors Salesforce Intercom · listed by 322 tracked vendors Intercom Snowflake · listed by 309 tracked vendors Snowflake Okta · listed by 260 tracked vendors Okta Fivetran · listed by 141 tracked vendors Fivetran WorkOS · listed by 111 tracked vendors WorkOS Oracle · listed by 87 tracked vendors Oracle Pylon · listed by 86 tracked vendors Pylon Merge API · listed by 60 tracked vendors Merge API Confluent · listed by 38 tracked vendors Confluent OpenAI · listed by 701 tracked vendors OpenAI Twilio · listed by 431 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo, Sep 17 18:36 UTC Twilio SendGrid · listed by 307 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo, Sep 17 18:36 UTC SendGrid GitHub · listed by 184 tracked vendors · incident: Elevated rate of errors for OpenAI models provided by Copilot, Sep 17 20:59 UTC GitHub Segment · listed by 162 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo, Sep 17 18:36 UTC Segment Amplitude · listed by 131 tracked vendors · incident: Realtime Data Pipeline Delay, Sep 17 20:05 UTC Amplitude Vanta · listed by 87 tracked vendors · incident: Vendor assessment product test failures, Sep 17 19:37 UTC Vanta Podium · listed by 0 tracked vendors · incident: Issues with call parks and calls not ringing, Sep 17 20:52 UTC Podium Microsoft · listed by 672 tracked vendors Microsoft Cloudflare · listed by 525 tracked vendors Cloudflare Salesforce · listed by 469 tracked vendors Salesforce Sentry · listed by 405 tracked vendors Sentry HubSpot · listed by 383 tracked vendors HubSpot Datadog · listed by 380 tracked vendors Datadog Zendesk · listed by 359 tracked vendors Zendesk Conga · listed by 9 tracked vendors · incident: Investigating Issue Impacting Sign Professional, Sep 17 19:53 UTC Conga InCountry · listed by 0 tracked vendors · incident: Proxy UZ-MT-01, Sep 17 20:04 UTC InCountry Stripe · listed by 586 tracked vendors Stripe Anthropic · listed by 517 tracked vendors Anthropic Slack · listed by 448 tracked vendors Slack Snowflake · listed by 309 tracked vendors Snowflake Okta · listed by 260 tracked vendors Okta MongoDB · listed by 212 tracked vendors MongoDB ClickHouse · listed by 127 tracked vendors ClickHouse Elasticsearch · listed by 121 tracked vendors Elasticsearch WorkOS · listed by 111 tracked vendors WorkOS Gong · listed by 88 tracked vendors Gong New Relic · listed by 82 tracked vendors New Relic DigitalOcean · listed by 70 tracked vendors DigitalOcean Grafana · listed by 54 tracked vendors Grafana Resend · listed by 54 tracked vendors Resend Fireworks · listed by 52 tracked vendors Fireworks LinkedIn · listed by 51 tracked vendors LinkedIn Looker · listed by 47 tracked vendors Looker dbt Labs · listed by 46 tracked vendors dbt Labs + 4 more+ 687 more+ 975 more

Incidents starting 30 min before to 2 h after

Twilio lists OpenAI SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo ↗ minor −27 min 10 h 3 min
SendGrid lists OpenAI SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo ↗ minor −27 min 10 h 3 min
Segment lists OpenAI SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo ↗ minor −27 min 10 h 3 min
Vanta lists OpenAI Vendor assessment product test failures ↗ minor +34 min 9 h 23 min
Amplitude lists OpenAI Realtime Data Pipeline Delay ↗ minor +1 h 2 min 1 h 10 min
Podium lists OpenAI Issues with call parks and calls not ringing ↗ no impact stated +1 h 49 min —
GitHub lists OpenAI Elevated rate of errors for OpenAI models provided by Copilot ↗ minor +1 h 56 min 49 min
Conga lists Microsoft, Salesforce (2 hops) Investigating Issue Impacting Sign Professional ↗ minor +50 min 1 h 38 min
InCountry lists Salesforce, Atlassian (2 hops) Proxy UZ-MT-01 ↗ minor +1 h 1 min 3 min

Incidents

no impact stated Postmark Web-App Page Loading Issues Sep 17 20:12 1 h 33 min 95 1,012 minor Amplitude Realtime Data Pipeline Delay Sep 17 20:05 1 h 10 min 131 651 1minor Conga Investigating Issue Impacting Sign Professional Sep 17 19:53 1 h 38 min 9 483 minor Vanta Vendor assessment product test failures Sep 17 19:37 9 h 23 min 87 226 major Red Hat Red Hat Partner Connect Maintenance Sep 17 19:35 2 days 8 851 major SonarSource Increased errors affecting analysis and CI Sep 17 19:22 45 min 3 no impact stated Hostinger· Hosting24 Emergency Server IN-1495 Maintenance Sep 17 19:06 17 min 1 major OpenAI Elevated errors affecting ChatGPT Work mode Sep 17 19:03 1 h 21 min 701 1,696 7minor Imperva [INC-1135] Service Degradation Causing Intermittent DNS Resolution Issues Sep 17 18:57 5 h 11 min 5 48 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo Sep 17 18:36 10 h 3 min 732 1,650 3no impact stated Broadcom Network and Web Path Events not displaying Sep 17 18:29 10 days 2 minor Avalara Avalara Cross Border Restrictions Service Degradation Sep 17 18:27 17 min 28 108 1major Discord Issue / Delay in establishing call connection Sep 17 18:18 2 h 21 min 14 101 1minor Qualtrics TextIQ issues in all regions Sep 17 18:00 1 h 12 min 19 211 major Astronomer Permissions silently dropped from custom roles Sep 17 17:54 3 h 56 min 5 62 minor Fireworks Service Degradation for Kimi K3 Fast Sep 17 17:50 1 min 52 1,231 minor Sinch Delivery Issue Congo D.R - Orange DRC Sep 17 17:28 5 h 15 min 25 1,037 3minor Lago Degraded performance on our API Sep 17 17:11 10 min 5 66 minor Klaviyo Flow sending delays Sep 17 17:10 2 h 35 min 5 6 minor Harness.io· OverOps Dashboard export and download APIs are currently facing issue. Sep 17 17:03 3 days 3 34 minor Ping Identity PingID - EU Geography - Degradation Sep 17 17:01 56 min 6 48 no impact stated Confluent Confluent Cloud Metrics API experienced elevated latency and error rates Sep 17 17:00 — 38 1,051 3major Nebius Compute services are partially unavailable for customers Sep 17 16:26 43 min 12 592 minor Kaseya Datto Networking - Datto Secure Edge - Users Can Experience Throttling Despite Remaining Below The Pooled Data Cap Sep 17 16:05 23 h 34 min 2 3 no impact stated Twilio· SendGrid· Segment 503 Errors When Calling Comms-API Sep 17 15:57 — 732 1,650 7major Elasticsearch AutoOps node metrics temporarily unavailable in some regions Sep 17 15:50 41 min 121 1,095 8no impact stated MaxMind Network degradation in us-east region Sep 17 15:50 26 h 49 min 22 96 1critical Infobip Pakistan - Portal login degradation and Customer Portal service intermittent Sep 17 15:31 2 h 24 min 18 155 1minor Notion· Notion Notion Calendar sign-in redirects on web Sep 17 15:25 20 h 35 min 31 130 minor Cursor Investigating service degradation — Cloud Agents and Automations Sep 17 15:20 4 h 44 min 8 25 minor Twilio· SendGrid· Segment MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States Sep 17 15:11 5 h 14 min 732 1,650 8minor ngrok SSO session validation errors on dashboard.ngrok.com Sep 17 15:10 5 h 26 min 3 major SugarCRM Sugar Market US and Sugar Market EU are down Sep 17 15:05 9 min 1 minor Formstack· Intellistack Formstack Forms: Phone Number Field Sep 17 14:48 4 h 27 min 6 21 minor Asana Slow performance for a subset of Asana users Sep 17 14:36 36 min 27 220 no impact stated Broadcom CASB Gatelets Degraded Performance in the US Central Region Sep 17 14:34 17 h 25 min 2 1minor Notion· Notion Some connected content results unavailable in Notion AI Sep 17 14:07 3 days 31 130 minor Harness.io· OverOps DBDevOps Builds Failing intermittently Sep 17 14:00 31 h 29 min 3 34 major Automattic "Crowdsignal" is Down Sep 17 13:26 1 min 12 130 minor nylas [US/EU] Delayed Message Sync and 404 Errors for IMAP-Based Accounts Sep 17 12:31 2 h 27 min 24 135 major Cursor Investigating service degradation — Grok Bot Sep 17 12:30 2 h 4 min 8 25 major Plain Elevated Errors and Delays Sep 17 12:27 11 min 42 895 minor Telesign 2-Way service interruptions Brazil (BR) Sep 17 12:03 5 days 7 410 minor Sinch Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292) Sep 17 11:46 28 h 8 min 25 1,037 major Anaplan Platform Alerts Sep 17 11:18 16 min 3 16 minor NinjaOne EU – Apple APNs Certificate Creation and Renewal Issues Sep 17 10:55 1 h 29 min 1 3 no impact stated Nebius Resuming IAM accounts is unavailable Sep 17 10:46 58 min 12 592 1minor Twilio· SendGrid· Segment MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia Sep 17 10:19 4 h 9 min 732 1,650 1major Matillion Some Maia runners failing to start (EU and US regions) Sep 17 10:09 10 min 2 14 major monday.com Issues with automations and integrations Sep 17 10:07 32 min 16 50

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