Third Party Index

Upstream incidents

no impact stated· OpenAI· · 1 h 55 min

Delays in customer support responses

Listed as a subprocessor by 802 tracked vendors · 1,951 within 2 hops · In window: 4 vendors listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,539 tracked vendors Amazon Web Services Google Cloud · listed by 1,406 tracked vendors Google Cloud Microsoft · listed by 748 tracked vendors Microsoft Cloudflare · listed by 604 tracked vendors Cloudflare Salesforce · listed by 501 tracked vendors Salesforce Intercom · listed by 370 tracked vendors Intercom Snowflake · listed by 321 tracked vendors Snowflake Okta · listed by 280 tracked vendors Okta Fivetran · listed by 148 tracked vendors Fivetran WorkOS · listed by 114 tracked vendors WorkOS Pylon · listed by 92 tracked vendors Pylon Oracle · listed by 89 tracked vendors Oracle Merge API · listed by 63 tracked vendors Merge API Confluent · listed by 40 tracked vendors Confluent OpenAI · listed by 802 tracked vendors OpenAI Telnyx · listed by 18 tracked vendors · incident: API Gateway errors in dc2-gce, Sep 10 20:27 UTC Telnyx Kentik · listed by 2 tracked vendors · incident: Portal Instability, Sep 10 20:35 UTC Kentik BrightHire · listed by 1 tracked vendor · incident: Transcription delays, Sep 10 19:45 UTC BrightHire Descript · listed by 1 tracked vendor · incident: Backend Workflow Outage, Sep 10 21:18 UTC Descript Microsoft · listed by 748 tracked vendors Microsoft Cloudflare · listed by 604 tracked vendors Cloudflare Salesforce · listed by 501 tracked vendors Salesforce Twilio · listed by 484 tracked vendors Twilio HubSpot · listed by 465 tracked vendors HubSpot Sentry · listed by 463 tracked vendors Sentry Datadog · listed by 418 tracked vendors Datadog Zendesk · listed by 387 tracked vendors Zendesk Intercom · listed by 370 tracked vendors Intercom SendGrid · listed by 347 tracked vendors SendGrid Stripe · listed by 719 tracked vendors · incident: Elevated Interac errors, Sep 10 20:53 UTC Stripe Anthropic · listed by 581 tracked vendors · incident: Elevated latency on the Claude API for some users, Sep 10 21:43 UTC Anthropic Temporal · listed by 46 tracked vendors · incident: Customers in us-central1 and asia-southeast2 may experience a delay in workflow progress, Sep 10 20:51 UTC Temporal Speechmatics · listed by 13 tracked vendors · incident: RT SaaS USA - SSL connection errors, Sep 10 20:33 UTC Speechmatics CircleCI · listed by 9 tracked vendors · incident: Issues loading pipelines for a small number of projects, Sep 10 20:25 UTC CircleCI Vamp · listed by 0 tracked vendors · incident: Issues loading pipelines for a small number of projects, Sep 10 20:25 UTC Vamp Slack · listed by 519 tracked vendors Slack Snowflake · listed by 321 tracked vendors Snowflake Okta · listed by 280 tracked vendors Okta posthog · listed by 238 tracked vendors posthog MongoDB · listed by 231 tracked vendors MongoDB ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 130 tracked vendors Elasticsearch WorkOS · listed by 114 tracked vendors WorkOS Gong · listed by 97 tracked vendors Gong New Relic · listed by 91 tracked vendors New Relic DigitalOcean · listed by 89 tracked vendors DigitalOcean Resend · listed by 78 tracked vendors Resend LinkedIn · listed by 58 tracked vendors LinkedIn Grafana · listed by 56 tracked vendors Grafana + 4 more+ 788 more+ 1,129 more

Incidents starting 30 min before to 2 h after

BrightHire lists OpenAI Transcription delays ↗ no impact stated −8 min 1 h 30 min
Telnyx lists OpenAI API Gateway errors in dc2-gce ↗ major +34 min 3 min
Kentik lists OpenAI Portal Instability ↗ major +43 min 26 h 42 min
Descript lists OpenAI Backend Workflow Outage ↗ minor +1 h 25 min 2 h 35 min
CircleCI lists Intercom, Mailgun (2 hops) Issues loading pipelines for a small number of projects ↗ minor +32 min 1 min
Vamp lists Intercom, Mailgun (2 hops) Issues loading pipelines for a small number of projects ↗ minor +32 min 1 min
Speechmatics lists Microsoft, Salesforce (2 hops) RT SaaS USA - SSL connection errors ↗ major +40 min 2 h 4 min
Temporal lists Microsoft (2 hops) Customers in us-central1 and asia-southeast2 may experience a delay in workflow progress ↗ major +58 min 10 h 29 min
Stripe lists Microsoft, Salesforce (2 hops) Elevated Interac errors ↗ no impact stated +1 h 35 min
Anthropic lists Microsoft, Cloudflare (2 hops) Elevated latency on the Claude API for some users ↗ minor +1 h 50 min 1 h 40 min

Incidents

no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 10 21:14 14 min 1 5 major Orum Analytics Issue Sep 10 21:12 45 min 1 major Moneris Interac TSP (Wallet Based declines) - Important Update Sep 10 21:11 26 min 1 no impact stated Stripe Elevated Interac errors Sep 10 20:53 35 min 719 1,650 7major Temporal Customers in us-central1 and asia-southeast2 may experience a delay in workflow progress Sep 10 20:51 10 h 29 min 46 1,105 1major Kentik Portal Instability Sep 10 20:35 26 h 42 min 2 95 major Speechmatics RT SaaS USA - SSL connection errors Sep 10 20:33 2 h 4 min 13 387 major Telnyx API Gateway errors in dc2-gce Sep 10 20:27 3 min 18 215 minor CircleCI· Vamp Issues loading pipelines for a small number of projects Sep 10 20:25 1 min 8 45 no impact stated OpenAI Delays in customer support responses Sep 10 19:53 1 h 55 min 802 1,951 4minor OpenAI Elevated errors affecting ChatGPT Work Sep 10 19:49 1 h 40 min 802 1,951 4no impact stated BrightHire Transcription delays Sep 10 19:45 1 h 30 min 1 186 minor Highspot Performance issues in AMERICAS2 Data Center Sep 10 19:40 1 h 20 min 7 12 no impact stated Socure RETROACTIVE: [SEV3] - Minimal 5xx errors in Production Sep 10 19:39 1 min 3 15 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States Sep 10 18:59 5 h 27 min 821 1,898 8no impact stated Fireworks Service Degradation for one of our Serverless models Sep 10 18:27 8 min 54 1,387 1minor Worldpay INC0647228 - eCommerce (VAP) - Funding Delay Sep 10 18:25 3 h 4 min 10 56 no impact stated Sigma Input Table Edits Failing if customer updated warehouse connection Sep 10 18:24 27 h 37 min 29 321 no impact stated Zoom Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region. Sep 10 18:22 16 min 186 1,015 2minor Exact Exact Multivers Online / Exact Boekhoud Gemak - No export possible through ODBC (NL) Sep 10 18:15 14 h 55 min 1 2 no impact stated Twilio· SendGrid· Segment On Call Engineers are Investigating Sep 10 18:14 — 821 1,898 5minor Bandwidth Messaging Delivery Incident- AT&T Sep 10 18:04 21 h 36 min 12 67 major Postman Api Builder flows are affected for US customers Sep 10 18:01 25 min 10 12 minor Middesk Nevada SOS and UCC Searches Unavailable through Monday, September 14 Sep 10 17:56 13 days 6 50 no impact stated Brevo Attacker gained access to client accounts Sep 10 17:46 — 21 28 major Vercel Elevated error rate on Connect and Passport Sep 10 17:42 1 h 33 min 172 806 1minor Akamai Edge Delivery Increased Latency in US East (IAD) Sep 10 17:37 16 h 47 min 46 1,126 no impact stated Imperva [ INC - 1131] Service Degradation Impacting the Imperva Management Portal Sep 10 17:34 4 h 57 min 5 53 minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase in Indonesia Sep 10 17:33 16 h 50 min 821 1,898 6no impact stated Ashby Degraded functionality on bulk candidate import Sep 10 17:30 — 5 118 no impact stated Anaplan Platform Alerts Sep 10 17:22 42 min 3 17 no impact stated Wistia Wistia is down Sep 10 17:07 1 h 58 min 8 104 minor Cursor Investigating service degradation — Review Agents and Cloud Agents Sep 10 17:07 25 min 9 28 no impact stated Hostinger· Hosting24 Emergency Server US-820 Maintenance Sep 10 17:01 23 min 1 no impact stated Zoom Service degradation affecting subset of live online meeting translation in Canada region. Sep 10 16:57 9 min 186 1,015 2minor DevRev Some Computer questions may not return results Sep 10 16:47 26 h 5 min 5 99 minor Rippling Increased latency in APIs, Functions, and App Studio page loads Sep 10 16:30 — 10 23 minor Telnyx Edge Compute StatefulActor deploys and invocations degraded Sep 10 16:26 4 h 49 min 18 215 1major Canonical "lists.ubuntu.com" is Down Sep 10 16:13 31 min 1 1,406 minor Sentry Ingestion is delayed in US Sep 10 16:13 56 min 463 1,579 4major Jamf Jamf Security Cloud - Delay in Data Policy Change Propagation Sep 10 16:05 21 h 51 min 7 8 no impact stated Hasura DDN connector builds are not completing Sep 10 16:03 2 h 6 min 1 major Telnyx Issues affecting call audio quality Sep 10 16:00 9 h 42 min 18 215 1major Anthropic Degraded functionality for Claude Cowork on Windows Sep 10 15:54 4 days 581 1,862 12no impact stated Zoom Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe Sep 10 15:53 12 h 15 min 186 1,015 4minor Signicat Degraded performance - Dokobit Documents Gateway Sep 10 15:47 — 1 minor Invopop Opening documents in the console causes intermittent crashes in the UI Sep 10 15:41 55 min 2 4 major Supabase Unresponsive Projects Sep 10 15:26 27 h 40 min 68 452 1major Sentry Sentry.io elevated number of 500 errors Sep 10 15:25 1 h 1 min 463 1,579 5minor Paramify Intermittent errors on app.paramify.com Sep 10 15:00 3 h 30 min 1 2

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