Third Party Index

Upstream incidents

minor· OpenAI· · 1 h 40 min

Elevated errors affecting ChatGPT Work

Listed as a subprocessor by 805 tracked vendors · 1,967 within 2 hops · In window: 4 vendors listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,418 tracked vendors Google Cloud Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Salesforce · listed by 506 tracked vendors Salesforce Intercom · listed by 374 tracked vendors Intercom Snowflake · listed by 324 tracked vendors Snowflake Okta · listed by 281 tracked vendors Okta Fivetran · listed by 148 tracked vendors Fivetran WorkOS · listed by 115 tracked vendors WorkOS Pylon · listed by 93 tracked vendors Pylon Oracle · listed by 89 tracked vendors Oracle Merge API · listed by 63 tracked vendors Merge API Confluent · listed by 40 tracked vendors Confluent OpenAI · listed by 805 tracked vendors OpenAI Telnyx · listed by 18 tracked vendors · incident: API Gateway errors in dc2-gce, Sep 10 20:27 UTC Telnyx Kentik · listed by 2 tracked vendors · incident: Portal Instability, Sep 10 20:35 UTC Kentik BrightHire · listed by 1 tracked vendor · incident: Transcription delays, Sep 10 19:45 UTC BrightHire Descript · listed by 1 tracked vendor · incident: Backend Workflow Outage, Sep 10 21:18 UTC Descript Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Salesforce · listed by 506 tracked vendors Salesforce Twilio · listed by 485 tracked vendors Twilio HubSpot · listed by 470 tracked vendors HubSpot Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom SendGrid · listed by 350 tracked vendors SendGrid Stripe · listed by 725 tracked vendors · incident: Elevated Interac errors, Sep 10 20:53 UTC Stripe Anthropic · listed by 584 tracked vendors · incident: Elevated latency on the Claude API for some users, Sep 10 21:43 UTC Anthropic Temporal · listed by 46 tracked vendors · incident: Customers in us-central1 and asia-southeast2 may experience a delay in workflow progress, Sep 10 20:51 UTC Temporal Speechmatics · listed by 13 tracked vendors · incident: RT SaaS USA - SSL connection errors, Sep 10 20:33 UTC Speechmatics CircleCI · listed by 9 tracked vendors · incident: Issues loading pipelines for a small number of projects, Sep 10 20:25 UTC CircleCI Vamp · listed by 0 tracked vendors · incident: Issues loading pipelines for a small number of projects, Sep 10 20:25 UTC Vamp Slack · listed by 523 tracked vendors Slack Snowflake · listed by 324 tracked vendors Snowflake Okta · listed by 281 tracked vendors Okta posthog · listed by 238 tracked vendors posthog MongoDB · listed by 232 tracked vendors MongoDB ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch WorkOS · listed by 115 tracked vendors WorkOS Gong · listed by 97 tracked vendors Gong New Relic · listed by 92 tracked vendors New Relic DigitalOcean · listed by 90 tracked vendors DigitalOcean Resend · listed by 78 tracked vendors Resend LinkedIn · listed by 58 tracked vendors LinkedIn Grafana · listed by 56 tracked vendors Grafana + 4 more+ 791 more+ 1,142 more

Incidents starting 30 min before to 2 h after

BrightHire lists OpenAI Transcription delays ↗ no impact stated −5 min 1 h 30 min
Telnyx lists OpenAI API Gateway errors in dc2-gce ↗ major +37 min 3 min
Kentik lists OpenAI Portal Instability ↗ major +46 min 26 h 42 min
Descript lists OpenAI Backend Workflow Outage ↗ minor +1 h 29 min 2 h 35 min
CircleCI lists Intercom, Mailgun (2 hops) Issues loading pipelines for a small number of projects ↗ minor +36 min 1 min
Vamp lists Intercom, Mailgun (2 hops) Issues loading pipelines for a small number of projects ↗ minor +36 min 1 min
Speechmatics lists Microsoft, Salesforce (2 hops) RT SaaS USA - SSL connection errors ↗ major +44 min 2 h 4 min
Temporal lists Microsoft (2 hops) Customers in us-central1 and asia-southeast2 may experience a delay in workflow progress ↗ major +1 h 2 min 10 h 29 min
Stripe lists Microsoft, Salesforce (2 hops) Elevated Interac errors ↗ no impact stated +1 h 3 min 35 min
Anthropic lists Microsoft, Cloudflare (2 hops) Elevated latency on the Claude API for some users ↗ minor +1 h 54 min 1 h 40 min

Incidents

major Temporal Customers in us-central1 and asia-southeast2 may experience a delay in workflow progress Sep 10 20:51 10 h 29 min 46 1,113 1major Kentik Portal Instability Sep 10 20:35 26 h 42 min 2 96 major Speechmatics RT SaaS USA - SSL connection errors Sep 10 20:33 2 h 4 min 13 390 major Telnyx API Gateway errors in dc2-gce Sep 10 20:27 3 min 18 216 minor CircleCI· Vamp Issues loading pipelines for a small number of projects Sep 10 20:25 1 min 8 45 no impact stated OpenAI Delays in customer support responses Sep 10 19:53 1 h 55 min 805 1,967 4minor OpenAI Elevated errors affecting ChatGPT Work Sep 10 19:49 1 h 40 min 805 1,967 4no impact stated BrightHire Transcription delays Sep 10 19:45 1 h 30 min 1 186 minor Highspot Performance issues in AMERICAS2 Data Center Sep 10 19:40 1 h 20 min 7 12 no impact stated Socure RETROACTIVE: [SEV3] - Minimal 5xx errors in Production Sep 10 19:39 1 min 3 15 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States Sep 10 18:59 5 h 27 min 828 1,916 8no impact stated Fireworks Service Degradation for one of our Serverless models Sep 10 18:27 8 min 54 1,395 1minor Worldpay INC0647228 - eCommerce (VAP) - Funding Delay Sep 10 18:25 3 h 4 min 10 57 no impact stated Sigma Input Table Edits Failing if customer updated warehouse connection Sep 10 18:24 27 h 37 min 29 326 no impact stated Zoom Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region. Sep 10 18:22 16 min 186 1,021 2minor Exact Exact Multivers Online / Exact Boekhoud Gemak - No export possible through ODBC (NL) Sep 10 18:15 14 h 55 min 1 2 no impact stated Twilio· SendGrid· Segment On Call Engineers are Investigating Sep 10 18:14 — 828 1,916 5minor Bandwidth Messaging Delivery Incident- AT&T Sep 10 18:04 21 h 36 min 13 68 major Postman Api Builder flows are affected for US customers Sep 10 18:01 25 min 10 12 minor Middesk Nevada SOS and UCC Searches Unavailable through Monday, September 14 Sep 10 17:56 13 days 6 51 no impact stated Brevo Attacker gained access to client accounts Sep 10 17:46 — 21 28 major Vercel Elevated error rate on Connect and Passport Sep 10 17:42 1 h 33 min 172 811 1minor Akamai Edge Delivery Increased Latency in US East (IAD) Sep 10 17:37 16 h 47 min 46 1,133 no impact stated Imperva [ INC - 1131] Service Degradation Impacting the Imperva Management Portal Sep 10 17:34 4 h 57 min 5 53 minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase in Indonesia Sep 10 17:33 16 h 50 min 828 1,916 6no impact stated Ashby Degraded functionality on bulk candidate import Sep 10 17:30 — 5 119 no impact stated Anaplan Platform Alerts Sep 10 17:22 42 min 3 17 no impact stated Wistia Wistia is down Sep 10 17:07 1 h 58 min 8 105 minor Cursor Investigating service degradation — Review Agents and Cloud Agents Sep 10 17:07 25 min 10 29 no impact stated Hostinger· Hosting24 Emergency Server US-820 Maintenance Sep 10 17:01 23 min 1 no impact stated Zoom Service degradation affecting subset of live online meeting translation in Canada region. Sep 10 16:57 9 min 186 1,021 2minor DevRev Some Computer questions may not return results Sep 10 16:47 26 h 5 min 5 100 minor Rippling Increased latency in APIs, Functions, and App Studio page loads Sep 10 16:30 — 11 24 minor Telnyx Edge Compute StatefulActor deploys and invocations degraded Sep 10 16:26 4 h 49 min 18 216 1major Canonical "lists.ubuntu.com" is Down Sep 10 16:13 31 min 1 1,418 minor Sentry Ingestion is delayed in US Sep 10 16:13 56 min 466 1,590 4major Jamf Jamf Security Cloud - Delay in Data Policy Change Propagation Sep 10 16:05 21 h 51 min 7 8 no impact stated Hasura DDN connector builds are not completing Sep 10 16:03 2 h 6 min 1 major Telnyx Issues affecting call audio quality Sep 10 16:00 9 h 42 min 18 216 1major Anthropic Degraded functionality for Claude Cowork on Windows Sep 10 15:54 4 days 584 1,879 12no impact stated Zoom Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe Sep 10 15:53 12 h 15 min 186 1,021 4minor Signicat Degraded performance - Dokobit Documents Gateway Sep 10 15:47 — 1 minor Invopop Opening documents in the console causes intermittent crashes in the UI Sep 10 15:41 55 min 2 4 major Supabase Unresponsive Projects Sep 10 15:26 27 h 40 min 68 454 1major Sentry Sentry.io elevated number of 500 errors Sep 10 15:25 1 h 1 min 466 1,590 5minor Paramify Intermittent errors on app.paramify.com Sep 10 15:00 3 h 30 min 1 2 minor Iterable EU platform slowness and gateway errors Sep 10 14:53 2 h 22 min 14 605 1minor Flagsmith Delays processing flag changes Sep 10 14:43 1 h 27 min 2 no impact stated UiPath Multiple services impacted in Korea and Japan due to cloud service provider issue Sep 10 14:34 — 2 12 major Canonical "lists.ubuntu.com" is Down Sep 10 14:28 14 min 1 1,418

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