Third Party Index

Upstream incidents

major· Kentik· · 17 h 40 min

Delays in NMS alert evaluation

Listed as a subprocessor by 2 tracked vendors · 96 within 2 hops · In window: 0 vendors listing it (1 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Google Cloud · listed by 1,418 tracked vendors Google Cloud OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Anthropic · listed by 584 tracked vendors Anthropic Zendesk · listed by 391 tracked vendors Zendesk SendGrid · listed by 350 tracked vendors SendGrid Pendo · listed by 148 tracked vendors Pendo Oracle · listed by 89 tracked vendors Oracle Amazon · listed by 51 tracked vendors Amazon PagerDuty · listed by 36 tracked vendors PagerDuty Kentik · listed by 2 tracked vendors Kentik New Relic · listed by 92 tracked vendors New Relic Imperva · listed by 5 tracked vendors Imperva Delinea · listed by 1 tracked vendor · incident: Platform: Slow logins and login failures on Delinea Platform (EU, UK, SEA and AU), Sep 29 01:02 UTC Delinea LaunchDarkly · listed by 65 tracked vendors LaunchDarkly Gainsight Software · listed by 56 tracked vendors Gainsight Software Adobe · listed by 35 tracked vendors Adobe PandaDoc · listed by 35 tracked vendors PandaDoc Cohere · listed by 31 tracked vendors Cohere SolarWinds · listed by 27 tracked vendors SolarWinds Fathom · listed by 20 tracked vendors Fathom Recurly · listed by 19 tracked vendors Recurly Skilljar · listed by 17 tracked vendors Skilljar Common Room · listed by 16 tracked vendors Common Room Fireflies.AI · listed by 15 tracked vendors Fireflies.AI Chameleon Intelligent Tech · listed by 14 tracked vendors Chameleon Intelligen… Rackspace · listed by 13 tracked vendors Rackspace RB2B · listed by 12 tracked vendors RB2B Totango · listed by 10 tracked vendors Totango LeanData · listed by 9 tracked vendors LeanData WP Engine · listed by 8 tracked vendors WP Engine Genesys · listed by 7 tracked vendors Genesys Thinkific · listed by 4 tracked vendors Thinkific + 74 more

Incidents starting 30 min before to 2 h after

Delinea lists Imperva (2 hops) Platform: Slow logins and login failures on Delinea Platform (EU, UK, SEA and AU) ↗ minor +14 min 32 min

Incidents

major MiniMax Elevated errors on Large Language Models (LLM) Sep 29 02:02 6 min 6 38 major MiniMax Elevated errors on Large Language Models (LLM) Sep 29 01:09 1 min 6 38 minor Baseten Metrics degradation in UI and API. **Inference not affected** Sep 29 01:07 21 min 53 1,217 minor Delinea Platform: Slow logins and login failures on Delinea Platform (EU, UK, SEA and AU) Sep 29 01:02 32 min 1 major MiniMax Elevated errors on Large Language Models (LLM) Sep 29 01:02 6 min 6 38 major Kentik Delays in NMS alert evaluation Sep 29 00:48 17 h 40 min 2 96 major MiniMax Elevated errors on Large Language Models (LLM) Sep 29 00:03 2 min 6 38 minor Worldpay INC0669055 - Alternative Payment Method (APM) - iDeal Sep 28 23:41 1 h 30 min 10 57 no impact stated Cube Dev ongoing Service Management Console UI seems to be down Sep 28 23:04 ongoing 3 61 no impact stated Ping Identity PingID iOS app crashes affecting authentications Sep 28 23:00 — 6 53 minor Sinch Delivery Issue Qatar - Ooredoo Qatar Sep 28 22:26 1 h 8 min 29 1,181 minor Unblocked Increased response latency Sep 28 22:24 40 min 1 34 minor Zoom Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Sep 28 22:15 1 h 20 min 186 1,021 1major Redpanda Partial outage for customers signing into cloud.redpanda.com Sep 28 22:14 3 h 1 min 2 4 minor Worldpay INC0669022 - A third-party issue is causing an increase in transaction authorization failures on the Visa network Sep 28 22:06 8 h 21 min 10 57 minor Delinea Delinea Cloud Suite Mobile App Authenticator Issues Sep 28 21:35 7 days 1 critical GitHub Copilot Code Review is unable to complete reviews Sep 28 21:16 51 min 210 1,188 1no impact stated Twilio· SendGrid· Segment Bulk Messaging API Errors Sep 28 21:12 1 min 828 1,916 3minor KnowBe4 Prevent and Protect Degraded Performance (US Instances) Sep 28 21:10 3 days 6 minor Amplitude We are actively investigating an incident in our data exports Sep 28 21:09 5 h 24 min 142 724 1minor Moveworks Intermittent Error Responses in the Moveworks Assistant on EmployeeWorks Web App Sep 28 20:33 4 h 49 min 2 229 1critical Xero US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero Sep 28 20:32 51 min 32 107 minor Cursor Investigating service degradation — Grok Bot Sep 28 20:23 13 min 10 29 minor Telesign Phone ID Sim Swap Service Alert - Canada Sep 28 20:04 42 h 44 min 8 464 no impact stated Formstack· Intellistack Formstack Sign authentication migration Sep 28 20:01 9 h 58 min 7 23 major Bettermode Outage in email delivery service Sep 28 20:01 1 h 52 min 1 2 no impact stated Twilio· SendGrid· Segment Automated Alert: No Customer Impact Sep 28 19:50 1 h 53 min 828 1,916 5major Salesloft Drift users unable to see data once logged in the platform Sep 28 19:06 19 h 33 min 32 196 minor PlanetScale Branch creation delays in GCP europe-west-1 Sep 28 18:59 2 h 3 min 32 767 minor Salesloft Clari Availability Sep 28 18:56 1 h 45 min 32 196 minor Depot Elevated queue times for Sandboxes and Depot CI Jobs Sep 28 18:52 19 min 1 16 major Nutshell Database Issue Sep 28 18:49 7 h 14 min 1 2 major Sprinklr Email Publishing Failures in Prod 8 Sep 28 17:49 19 min 4 738 minor Deepgram Elevated Latency and Errors for Batch STT (US) Sep 28 17:40 12 min 78 1,278 2minor Middesk Texas SOS Portal Maintenance Sep 28 17:39 23 h 45 min 6 51 critical Grafana Grafana Access Issues Sep 28 17:32 1 h 49 min 56 771 minor AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 55 496 no impact stated Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 18 216 minor Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 78 1,278 3minor Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 8 464 major Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 26 174 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 46 1,133 major Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 93 1,119 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 6 14 no impact stated TypeSafe AI Degradation in API Traffic Sep 28 16:07 — 6 205 1no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 110 1,165 2major Metronome Invoice and line item data export tables delayed Sep 28 15:45 12 h 5 min 13 126 1

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