Third Party Index

Upstream incidents

minor· Scaleway· · —

[CKPT] (fr-par) Some customers may have traces ingestion and query unavailability

Listed as a subprocessor by 23 tracked vendors · 359 within 2 hops · In window: 0 vendors listing it (5 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Digital Realty · listed by 12 tracked vendors Digital Realty Clever Cloud · listed by 1 tracked vendor Clever Cloud Scaleway · listed by 23 tracked vendors Scaleway Mailgun · listed by 244 tracked vendors Mailgun Mistral · listed by 34 tracked vendors Mistral Sinch · listed by 29 tracked vendors Sinch 84codes · listed by 25 tracked vendors 84codes Crisp · listed by 13 tracked vendors Crisp Unipile · listed by 11 tracked vendors Unipile Datadome · listed by 3 tracked vendors Datadome TensorX · listed by 2 tracked vendors TensorX Cobbai · listed by 1 tracked vendor Cobbai Digital Samba · listed by 1 tracked vendor Digital Samba EvaluAgent · listed by 1 tracked vendor EvaluAgent Gradium · listed by 1 tracked vendor Gradium GreenPT · listed by 1 tracked vendor GreenPT Hyperping · listed by 1 tracked vendor Hyperping Twilio · listed by 485 tracked vendors · incident: User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines, Sep 17 09:14 UTC Twilio SendGrid · listed by 350 tracked vendors · incident: User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines, Sep 17 09:14 UTC SendGrid Segment · listed by 182 tracked vendors · incident: User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines, Sep 17 09:14 UTC Segment Brevo · listed by 21 tracked vendors · incident: Multiple Services are Impacted, Sep 17 09:20 UTC Brevo monday.com · listed by 18 tracked vendors · incident: Partial UI functionality degradation, Sep 17 09:11 UTC monday.com Salesforce · listed by 506 tracked vendors Salesforce Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian GitHub · listed by 210 tracked vendors GitHub Zapier · listed by 131 tracked vendors Zapier Gong · listed by 97 tracked vendors Gong Pylon · listed by 93 tracked vendors Pylon Customer.io · listed by 87 tracked vendors Customer.io ChargeBee · listed by 59 tracked vendors ChargeBee Baseten · listed by 53 tracked vendors Baseten Freshworks · listed by 50 tracked vendors Freshworks Retool · listed by 49 tracked vendors Retool + 9 more+ 316 more

Incidents starting 30 min before to 2 h after

monday.com lists Mailgun (2 hops) Partial UI functionality degradation ↗ minor +1 h 12 min 1 h 54 min
Twilio lists Sinch (2 hops) User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines ↗ minor +1 h 15 min 7 h 14 min
SendGrid lists Sinch (2 hops) User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines ↗ minor +1 h 15 min 7 h 14 min
Segment lists Sinch (2 hops) User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines ↗ minor +1 h 15 min 7 h 14 min
Brevo lists Sinch (2 hops) Multiple Services are Impacted ↗ minor +1 h 21 min 1 h 40 min

Incidents

minor Imperva [INC-1134] Degradation of performance in Imperva Management Console Sep 17 09:45 33 min 5 53 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to H3G United Kingdom Sep 17 09:43 6 h 37 min 828 1,916 5no impact stated FastSpring Custom Orders Unavailable Sep 17 09:35 2 h 26 min 9 18 minor Bullhorn Bullhorn Back Office - Unable to Send Onboarding Sep 17 09:33 15 min 2 3 no impact stated Brevo Security Incident - ClickFix Sep 17 09:32 — 21 28 minor Webflow [RESOLVED] Reports of issues authorizing MCP for sites within Client Workspaces Sep 17 09:30 41 min 16 28 minor Brevo Multiple Services are Impacted Sep 17 09:20 1 h 40 min 21 28 minor Twilio· SendGrid· Segment User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines Sep 17 09:14 7 h 14 min 828 1,916 5minor monday.com Partial UI functionality degradation Sep 17 09:11 1 h 54 min 18 53 major CM.com IPP Service Interruption Sep 17 09:09 1 h 22 min 1 3 minor Tavily Tavily website degraded performance Sep 17 08:40 38 min 6 90 minor Exact Exact Online - OOPS error when opening the overview Revenue Forecast in Subscriptions (NL/BE) Sep 17 08:31 22 h 27 min 1 2 major Automattic "Crowdsignal" is Down Sep 17 08:21 13 min 17 150 major Automattic "Crowdsignal" is Down Sep 17 08:09 2 min 17 150 minor Scaleway [CKPT] (fr-par) Some customers may have traces ingestion and query unavailability Sep 17 07:59 — 23 359 minor Kaseya VSA9 - Service Disruption - remotecarece3 Sep 17 07:33 2 h 1 min 2 3 no impact stated Hostinger· Hosting24 hPanel Accessibility Issues Sep 17 07:01 33 min 1 major Canonical "Landscape" is Down Sep 17 06:41 13 min 1 1,418 minor Fireworks Service Degradation for GLM 5.2 US Sep 17 06:41 12 min 54 1,395 no impact stated Composio Elevated errors on platform APIs Sep 17 06:40 16 min 9 22 minor Conga Investigating Issue Impacting Conga Platform - EU region Sep 17 06:04 6 h 37 min 9 522 major Pinecone [Serverless][AWS][us-west-2] 5xx errors on the readpath Sep 17 05:37 11 h 7 min 32 327 no impact stated Vercel Failures delivering Logs to Drains Sep 17 05:11 2 h 172 811 2minor ChargeBee API Service Degradation Sep 17 03:51 1 min 59 374 major Canonical "Landscape" is Down Sep 17 03:32 24 min 1 1,418 minor Genesys Elevated Error Rates - Americas (US-East) Sep 17 01:33 3 h 41 min 7 31 minor FingerprintPro Webhooks Degradation Sep 17 01:30 1 h 19 min 2 3 no impact stated Broadcom EMEA and NAM Email Quarantine Portal Login Issue Sep 17 01:21 30 h 29 min 2 major Retell AI Call service disruption Sep 17 01:15 19 min 8 69 minor Criteo Data Processing Delays - Reporting Tools Affected Sep 17 01:13 4 h 25 min 4 critical Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 17 01:11 13 h 20 min 13 68 1no impact stated Genesys Elevated Error Rates - APAC (Sydney) Sep 17 00:50 1 min 7 31 minor Dash0 Spans ingestion delay in AWS eu-west-1 region Sep 17 00:21 2 h 21 min 3 14 minor Notion· Notion Duplicate characters when editing with a Korean keyboard on iOS Sep 16 23:58 22 h 5 min 37 164 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 16 23:57 2 h 50 min 2 3 no impact stated Stripe Elevated declines on Visa Sep 16 23:33 1 h 44 min 725 1,667 1minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States Sep 16 23:29 20 h 28 min 828 1,916 6minor Worldpay INC0652637 - Credit/Debit Network - Visa Sep 16 23:21 2 h 45 min 10 57 no impact stated Formassembly Salesforce Connector Authorization Issues Following Recent Salesforce Outage Sep 16 22:43 15 h 46 min 1 minor Workato Deployments and RLCM Performance Degradation Sep 16 21:50 9 h 9 min 68 720 major Discord Issue establishing voice call Sep 16 21:32 1 h 2 min 14 113 no impact stated Prismatic Elevated error rates in US-WEST-2 only Sep 16 21:18 1 min 6 20 minor Qualys US Platform 3: Delay in data processing to the UI and via API (IM-12872) Sep 16 20:24 44 h 44 min 6 21 critical AssemblyAI Outage on US Async Endpoint Sep 16 20:22 1 h 14 min 55 496 minor Langfuse OTEL ingestion queue delay over 10 minutes in US Sep 16 20:20 1 h 11 min 33 254 no impact stated Worldpay INC0652739 - Mastercard Debit (Maestro) - Transaction Authorizations Sep 16 20:00 — 10 57 major Automattic "Tumblr API (Tumblr)" is Down Sep 16 19:57 1 min 17 150 minor Kaseya Datto Endpoint Backup for PC - Cloud Siris 299242 - Degraded Cloud Operations Sep 16 19:39 43 h 17 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines Sep 16 19:36 11 h 17 min 828 1,916 1no impact stated Discord API Errors Sep 16 19:03 24 min 14 113

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