Third Party Index

Upstream incidents

major· Kentik· · 26 h 42 min

Portal Instability

Listed as a subprocessor by 2 tracked vendors · 96 within 2 hops · In window: 1 of its subprocessors

Its subprocessors Reporting vendor List it List one of those Anthropic · listed by 585 tracked vendors · incident: Elevated latency on the Claude API for some users, Sep 10 21:43 UTC Anthropic Google Cloud · listed by 1,418 tracked vendors Google Cloud OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Zendesk · listed by 391 tracked vendors Zendesk SendGrid · listed by 350 tracked vendors SendGrid Pendo · listed by 148 tracked vendors Pendo Oracle · listed by 89 tracked vendors Oracle Amazon · listed by 51 tracked vendors Amazon PagerDuty · listed by 36 tracked vendors PagerDuty Kentik · listed by 2 tracked vendors Kentik New Relic · listed by 92 tracked vendors New Relic Imperva · listed by 5 tracked vendors Imperva LaunchDarkly · listed by 65 tracked vendors LaunchDarkly Gainsight Software · listed by 56 tracked vendors Gainsight Software Adobe · listed by 35 tracked vendors Adobe PandaDoc · listed by 35 tracked vendors PandaDoc Cohere · listed by 31 tracked vendors Cohere SolarWinds · listed by 27 tracked vendors SolarWinds Fathom · listed by 20 tracked vendors Fathom Recurly · listed by 19 tracked vendors Recurly Skilljar · listed by 17 tracked vendors Skilljar Common Room · listed by 16 tracked vendors Common Room Fireflies.AI · listed by 15 tracked vendors Fireflies.AI Chameleon Intelligent Tech · listed by 14 tracked vendors Chameleon Intelligen… Rackspace · listed by 13 tracked vendors Rackspace RB2B · listed by 12 tracked vendors RB2B Totango · listed by 10 tracked vendors Totango LeanData · listed by 9 tracked vendors LeanData WP Engine · listed by 8 tracked vendors WP Engine Genesys · listed by 7 tracked vendors Genesys Thinkific · listed by 4 tracked vendors Thinkific Gleap · listed by 3 tracked vendors Gleap + 74 more

Incidents starting 30 min before to 2 h after

Anthropic subprocessor of Kentik Elevated latency on the Claude API for some users ↗ minor +1 h 8 min 1 h 40 min

Incidents

no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 10 21:14 14 min 1 5 major Orum Analytics Issue Sep 10 21:12 45 min 1 major Moneris Interac TSP (Wallet Based declines) - Important Update Sep 10 21:11 26 min 1 no impact stated Stripe Elevated Interac errors Sep 10 20:53 35 min 725 1,667 7major Temporal Customers in us-central1 and asia-southeast2 may experience a delay in workflow progress Sep 10 20:51 10 h 29 min 46 1,113 1major Kentik Portal Instability Sep 10 20:35 26 h 42 min 2 96 major Speechmatics RT SaaS USA - SSL connection errors Sep 10 20:33 2 h 4 min 13 390 major Telnyx API Gateway errors in dc2-gce Sep 10 20:27 3 min 18 216 minor CircleCI· Vamp Issues loading pipelines for a small number of projects Sep 10 20:25 1 min 8 45 no impact stated OpenAI Delays in customer support responses Sep 10 19:53 1 h 55 min 805 1,967 4minor OpenAI Elevated errors affecting ChatGPT Work Sep 10 19:49 1 h 40 min 805 1,967 4no impact stated BrightHire Transcription delays Sep 10 19:45 1 h 30 min 1 186 minor Highspot Performance issues in AMERICAS2 Data Center Sep 10 19:40 1 h 20 min 7 12 no impact stated Socure RETROACTIVE: [SEV3] - Minimal 5xx errors in Production Sep 10 19:39 1 min 3 15 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States Sep 10 18:59 5 h 27 min 828 1,916 8no impact stated Fireworks Service Degradation for one of our Serverless models Sep 10 18:27 8 min 54 1,395 1minor Worldpay INC0647228 - eCommerce (VAP) - Funding Delay Sep 10 18:25 3 h 4 min 10 57 no impact stated Sigma Input Table Edits Failing if customer updated warehouse connection Sep 10 18:24 27 h 37 min 29 326 no impact stated Zoom Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region. Sep 10 18:22 16 min 186 1,021 2minor Exact Exact Multivers Online / Exact Boekhoud Gemak - No export possible through ODBC (NL) Sep 10 18:15 14 h 55 min 1 2 no impact stated Twilio· SendGrid· Segment On Call Engineers are Investigating Sep 10 18:14 — 828 1,916 5minor Bandwidth Messaging Delivery Incident- AT&T Sep 10 18:04 21 h 36 min 13 68 major Postman Api Builder flows are affected for US customers Sep 10 18:01 25 min 10 12 minor Middesk Nevada SOS and UCC Searches Unavailable through Monday, September 14 Sep 10 17:56 13 days 6 51 no impact stated Brevo Attacker gained access to client accounts Sep 10 17:46 — 21 28 major Vercel Elevated error rate on Connect and Passport Sep 10 17:42 1 h 33 min 172 811 1minor Akamai Edge Delivery Increased Latency in US East (IAD) Sep 10 17:37 16 h 47 min 46 1,133 no impact stated Imperva [ INC - 1131] Service Degradation Impacting the Imperva Management Portal Sep 10 17:34 4 h 57 min 5 53 minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase in Indonesia Sep 10 17:33 16 h 50 min 828 1,916 6no impact stated Ashby Degraded functionality on bulk candidate import Sep 10 17:30 — 5 119 no impact stated Anaplan Platform Alerts Sep 10 17:22 42 min 3 17 no impact stated Wistia Wistia is down Sep 10 17:07 1 h 58 min 8 105 minor Cursor Investigating service degradation — Review Agents and Cloud Agents Sep 10 17:07 25 min 10 29 no impact stated Hostinger· Hosting24 Emergency Server US-820 Maintenance Sep 10 17:01 23 min 1 no impact stated Zoom Service degradation affecting subset of live online meeting translation in Canada region. Sep 10 16:57 9 min 186 1,021 2minor DevRev Some Computer questions may not return results Sep 10 16:47 26 h 5 min 5 100 minor Rippling Increased latency in APIs, Functions, and App Studio page loads Sep 10 16:30 — 11 24 minor Telnyx Edge Compute StatefulActor deploys and invocations degraded Sep 10 16:26 4 h 49 min 18 216 1major Canonical "lists.ubuntu.com" is Down Sep 10 16:13 31 min 1 1,418 minor Sentry Ingestion is delayed in US Sep 10 16:13 56 min 466 1,590 4major Jamf Jamf Security Cloud - Delay in Data Policy Change Propagation Sep 10 16:05 21 h 51 min 7 8 no impact stated Hasura DDN connector builds are not completing Sep 10 16:03 2 h 6 min 1 major Telnyx Issues affecting call audio quality Sep 10 16:00 9 h 42 min 18 216 1major Anthropic Degraded functionality for Claude Cowork on Windows Sep 10 15:54 4 days 585 1,879 12no impact stated Zoom Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe Sep 10 15:53 12 h 15 min 186 1,021 4minor Signicat Degraded performance - Dokobit Documents Gateway Sep 10 15:47 — 1 minor Invopop Opening documents in the console causes intermittent crashes in the UI Sep 10 15:41 55 min 2 4 major Supabase Unresponsive Projects Sep 10 15:26 27 h 40 min 68 454 1major Sentry Sentry.io elevated number of 500 errors Sep 10 15:25 1 h 1 min 466 1,590 5minor Paramify Intermittent errors on app.paramify.com Sep 10 15:00 3 h 30 min 1 2

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