Third Party Index

Upstream incidents

minor· Imperva· · 20 h 27 min

[INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue

Listed as a subprocessor by 5 tracked vendors · 53 within 2 hops · In window: 1 vendor listing it

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,539 tracked vendors Amazon Web Services Google Cloud · listed by 1,406 tracked vendors Google Cloud Stripe · listed by 719 tracked vendors Stripe Salesforce · listed by 501 tracked vendors Salesforce Datadog · listed by 418 tracked vendors Datadog Zendesk · listed by 387 tracked vendors Zendesk Atlassian · listed by 303 tracked vendors Atlassian MongoDB · listed by 231 tracked vendors MongoDB New Relic · listed by 91 tracked vendors New Relic Box · listed by 43 tracked vendors Box ServiceNow · listed by 19 tracked vendors ServiceNow Boomi, LP · listed by 16 tracked vendors Boomi, LP hCaptcha · listed by 10 tracked vendors hCaptcha Qlik Talend Cloud · listed by 5 tracked vendors Qlik Talend Cloud Imperva · listed by 5 tracked vendors Imperva Delinea · listed by 1 tracked vendor · incident: Secret Server: Login and Access issues, Sep 22 12:11 UTC Delinea PandaDoc · listed by 35 tracked vendors PandaDoc Rackspace · listed by 13 tracked vendors Rackspace Candex · listed by 0 tracked vendors Candex Juvare · listed by 0 tracked vendors Juvare DigitalOcean · listed by 89 tracked vendors DigitalOcean Supabase · listed by 68 tracked vendors Supabase Metabase · listed by 35 tracked vendors Metabase nylas · listed by 28 tracked vendors nylas Maxio · listed by 20 tracked vendors Maxio SendSafely · listed by 19 tracked vendors SendSafely Pipedrive · listed by 16 tracked vendors Pipedrive MacStadium · listed by 7 tracked vendors MacStadium Ahrefs · listed by 5 tracked vendors Ahrefs Gorgias · listed by 3 tracked vendors Gorgias Tackle.io · listed by 3 tracked vendors Tackle.io Bullhorn · listed by 2 tracked vendors Bullhorn Forsta · listed by 2 tracked vendors Forsta Cobalt · listed by 1 tracked vendor Cobalt Foqal · listed by 1 tracked vendor Foqal HrFlow · listed by 1 tracked vendor HrFlow Toggl · listed by 1 tracked vendor Toggl Transifex · listed by 1 tracked vendor Transifex Agilysys · listed by 0 tracked vendors Agilysys AllClients · listed by 0 tracked vendors AllClients + 1 more+ 28 more

Incidents starting 30 min before to 2 h after

Delinea lists Imperva Secret Server: Login and Access issues ↗ minor +42 min 55 min

Incidents

major EBANX [Peru][E-Wallet] Payment processing instability Sep 22 11:45 4 h 1 min 1 10 major NetSuite NetSuite SuiteProjects Pro | US Ashburn S Sep 22 11:41 1 h 11 min 40 141 major ControlUp Logins failing - Network Problem error Sep 22 11:33 22 min 1 14 no impact stated Bandwidth Outbound Incident - Italy Sep 22 11:32 41 min 12 67 minor Telesign Porting Status Service Alert - France Sep 22 11:31 2 h 6 min 8 461 minor Imperva [INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue Sep 22 11:29 20 h 27 min 5 53 1minor Acquia Edge Standard – New Domain Onboarding Issue Sep 22 11:27 42 h 6 min 2 14 no impact stated Worldpay INC0660036 - We are investigating issues with Tokenization requests on the Access Worldpay platform. Sep 22 11:20 19 min 10 56 minor Greenhouse Partial Service Disruption - Indeed Applications Sep 22 11:19 2 h 45 min 5 7 minor Cloudsmith Package synchronization delays Sep 22 11:13 32 min 1 2 no impact stated Buffer Issue with creating Pinterest posts Sep 22 11:02 — 1 minor Sinch Delivery Issue Sri Lanka - Hutchison Sep 22 10:53 2 h 2 min 29 1,174 minor Supabase Supavisor connection disruptions in EU West 1 (Ireland) Sep 22 10:49 1 h 30 min 68 452 1minor Hostinger· Hosting24 Emergency Network Maintenance in SG-NME Datacenter Sep 22 10:39 1 h 16 min 1 minor Gladia [Europe] Add-ons is in a degraded state Sep 22 10:22 4 min 8 403 no impact stated Zoom Service degradation affecting comment and attachment features in Zoom Canvas in US region. Sep 22 10:19 13 min 186 1,015 minor OpenAI Increased error rate for Plus and Pro users. Sep 22 09:58 39 min 802 1,951 7minor DevRev Incoming emails are not being processed Sep 22 09:53 2 h 11 min 5 99 no impact stated Contentsquare CS live users might not able to change criteria in page analyzer Sep 22 09:51 7 h 47 min 7 99 no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 22 09:35 10 h 8 min 12 67 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Long Codes to Natcom Haiti Sep 22 09:19 3 h 33 min 821 1,898 5major Nebius Object storage unavailable in eu-west1 Sep 22 08:55 26 min 12 675 minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 22 08:50 5 h 50 min 821 1,898 5minor Supabase Project creations are degraded in multiple regions Sep 22 08:33 31 min 68 452 minor Sanity Elevated listener latency impacting Studio performance Sep 22 08:27 1 h 35 min 1 critical Telnyx Telnyx's Support AI Assistant (TAIA) - currently unavailable Sep 22 08:19 1 h 18 215 major Lovable Elevated errors when Enabling Lovable Cloud Sep 22 07:53 14 min 1 no impact stated Hostinger· Hosting24 Degraded Server IN-2201 Performance Sep 22 07:51 54 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Airtel India Sep 22 06:55 5 h 54 min 821 1,898 1major Sarvam AI API request authentication issues Sep 22 06:21 31 min 4 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates Sep 22 06:19 5 h 20 min 821 1,898 1minor UiPath Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center Sep 22 06:04 1 h 27 min 2 12 major Canonical "Landscape" is Down Sep 22 06:01 25 min 1 1,406 major Flexera Snow Atlas- APAC - Data Ingestion and Processing delays Sep 22 05:56 25 h 9 min 1 critical Sinch Service Degradation – Calling – AP-Southeast-1 Sep 22 05:40 2 h 56 min 29 1,174 3no impact stated Worldpay INC0659556 - We have resolved issues with Authorization & Payments. Sep 22 05:38 1 min 10 56 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 22 04:59 14 min 1 5 critical Bandwidth Bandwidth Local Market Impairment - 668 - Tucson, AZ Sep 22 04:46 7 h 56 min 12 67 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Izzi Mexico Sep 22 04:20 3 h 56 min 821 1,898 1minor Framer Elevated errors in AI features Sep 22 03:49 1 h 15 min 3 5 minor Sinch Delivery Issue Mexico - Izzi Sep 22 03:47 2 h 16 min 29 1,174 3no impact stated Bandwidth Bandwidth Local Market Impairment - 362 - Carbondale, IL Sep 22 01:56 20 h 21 min 12 67 minor Cursor Investigating service degradation Sep 22 01:07 35 min 9 28 major Anthropic Elevated errors for multiple models Sep 22 00:57 1 h 37 min 581 1,862 1major Aiven Aiven Console and API are down Sep 22 00:55 7 h 10 min 22 885 1minor Akamai Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan Sep 22 00:30 8 days 46 1,126 major Hevo Data Edge Pipeline Ingestion Delay- Due to AWS Outage Sep 21 23:59 31 min 7 98 minor Twilio· SendGrid· Segment Delayed Intelligent Alerts Notifications and Stale Alert History in Console Sep 21 23:54 1 h 7 min 821 1,898 5minor Fireworks Service Degradation for Deepseek V4.1 Flash Sep 21 23:53 7 min 54 1,387 2no impact stated Buildkite AWS us-east-1 outage Sep 21 23:47 45 min 3 5

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