Third Party Index

Upstream incidents

major· Kentik· · 5 h 53 min

Tagging Degraded

Listed as a subprocessor by 2 tracked vendors · 95 within 2 hops · In window: 1 of its subprocessors

Its subprocessors Reporting vendor List it List one of those SendGrid · listed by 347 tracked vendors · incident: SMS Delivery Delays and Failures from Twilio to Wind Tre Italy, Sep 30 21:26 UTC SendGrid Google Cloud · listed by 1,402 tracked vendors Google Cloud OpenAI · listed by 799 tracked vendors OpenAI Microsoft · listed by 743 tracked vendors Microsoft Anthropic · listed by 579 tracked vendors Anthropic Zendesk · listed by 386 tracked vendors Zendesk Pendo · listed by 146 tracked vendors Pendo Oracle · listed by 89 tracked vendors Oracle Amazon · listed by 49 tracked vendors Amazon PagerDuty · listed by 36 tracked vendors PagerDuty Kentik · listed by 2 tracked vendors Kentik New Relic · listed by 91 tracked vendors New Relic Imperva · listed by 5 tracked vendors Imperva LaunchDarkly · listed by 64 tracked vendors LaunchDarkly Gainsight Software · listed by 55 tracked vendors Gainsight Software PandaDoc · listed by 35 tracked vendors PandaDoc Adobe · listed by 34 tracked vendors Adobe Cohere · listed by 31 tracked vendors Cohere SolarWinds · listed by 27 tracked vendors SolarWinds Fathom · listed by 20 tracked vendors Fathom Recurly · listed by 19 tracked vendors Recurly Skilljar · listed by 17 tracked vendors Skilljar Common Room · listed by 16 tracked vendors Common Room Fireflies.AI · listed by 15 tracked vendors Fireflies.AI Chameleon Intelligent Tech · listed by 14 tracked vendors Chameleon Intelligen… Rackspace · listed by 13 tracked vendors Rackspace RB2B · listed by 12 tracked vendors RB2B LeanData · listed by 9 tracked vendors LeanData Totango · listed by 9 tracked vendors Totango WP Engine · listed by 8 tracked vendors WP Engine Genesys · listed by 7 tracked vendors Genesys Thinkific · listed by 4 tracked vendors Thinkific Gleap · listed by 3 tracked vendors Gleap + 73 more

Incidents starting 30 min before to 2 h after

SendGrid subprocessor of Kentik SMS Delivery Delays and Failures from Twilio to Wind Tre Italy ↗ minor +2 h 3 h 45 min

Incidents

no impact stated DevCycle Custom Hostname Resolution Degraded Sep 30 15:45 18 min 2 minor Fillout Issue with custom domains for certain Fillout forms Sep 30 15:24 16 min 2 37 minor Twilio· SendGrid· Segment Delivery Failures From Verify to China Sep 30 15:16 1 h 15 min 819 1,894 9minor Plain Microsoft Teams authorization issues Sep 30 15:16 48 min 45 1,024 3no impact stated Akamai Akamai Control Center and Configuration Deployment Issues Sep 30 15:03 1 min 46 1,121 major Voyage AI Elevated 5xx errors on rerank and voyage-context-4 Sep 30 14:58 25 min 13 192 major Seismic Slowness issues for customers in EAST4 region Sep 30 14:56 4 h 10 min 3 18 critical Kaseya Service Disruption - VSA 10 - APAC-Hosted-1 Sep 30 14:51 2 h 11 min 2 3 minor Tray.ai Degraded Application Performance - Send Email Connector Sep 30 14:43 1 h 21 min 24 390 major FeatureOS FeatureOS Web Platform is down Sep 30 14:32 1 min 1 2 major Asana Partial API outage Sep 30 14:31 50 min 29 255 no impact stated Optimizely Optimizely Graph - All region's production clusters experienced failed stored queries Sep 30 13:57 4 h 9 min 5 14 no impact stated Bandwidth Bandwidth Local Market Impairment - 932 - Bluefield, WV Sep 30 13:35 4 h 1 min 12 66 1minor Scrive ongoing Chat - Degraded Performance Sep 30 13:31 ongoing 1 major Krisp Several customers report they are unable to login to Krisp Sep 30 12:52 46 min 1 minor Grafana Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) Sep 30 12:40 2 h 58 min 56 764 1no impact stated Lansweeper ongoing Scanning Configuration information may take some time to update Sep 30 12:30 ongoing 1 minor Plain Sidekick is temporarily unavailable Sep 30 12:28 5 min 45 1,024 no impact stated Telesign ongoing PhoneID Live Service Alert - Lost Coverage to Australia Telstra Sep 30 11:59 ongoing 8 459 minor Sarvam AI ongoing Data Availability and Retention Configuration Issues in Voice Agents Sep 30 11:56 ongoing 4 major Braintrust Elevated errors and latency on the US data plane API Sep 30 11:36 1 h 18 min 31 499 1major Canonical "Landscape" is Down Sep 30 11:34 20 min 1 1,402 minor Exact Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) Sep 30 11:11 5 days 1 2 minor Signicat Degraded performance - Onfido Sep 30 11:06 2 h 57 min 1 no impact stated Colossyan Creator Agentic features are degrated Sep 30 10:29 — 2 13 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Vodafone Netherlands Sep 30 10:23 3 h 56 min 819 1,894 3major Canonical "Landscape" is Down Sep 30 10:23 21 min 1 1,402 minor Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 9/30/26 Sep 30 10:15 3 h 44 min 8 459 minor Form3 INC483644 - Degradation to Form3 - SEPA Instant service Sep 30 10:07 16 min 1 7 minor ChargeBee API Service Degradation Sep 30 10:05 1 min 58 373 minor Rapid7 Alert and Investigation Creation Delays Sep 30 10:02 43 min 8 29 no impact stated LINK Mobility Group ASA [Belgium][Orange] Unscheduled disturbance Sep 30 09:50 — 5 13 1minor Uanataca Degraded performances on signature products Sep 30 09:39 21 min 1 2 1major Scaleway [Account] - Global - Account API Down Sep 30 09:35 5 h 13 min 23 357 1minor Exact Exact Venice - Remote session interrupted (BE) Sep 30 09:33 2 h 23 min 1 2 minor OneSignal Database incident - impacting app IDs starting with e Sep 30 09:22 — 14 331 major CM.com Operator Service Interruption - Netherlands - Vodafone - 20404 Sep 30 09:19 3 h 1 3 minor Mailgun Route delays in EU Region Sep 30 09:16 42 min 243 1,415 3minor Scaleway [Serverless SQL DB] - [fr-par] Daily backup didn't work last night Sep 30 09:10 3 h 14 min 23 357 1major Langfuse Degraded ingestion for 20 projects Sep 30 09:10 6 h 20 min 33 253 major CM.com Operator Service Interruption -Belgium- Orange - 20610 Sep 30 09:01 1 h 40 min 1 3 minor Uanataca Degraded performance on Qualified Electronic Signature Sep 30 08:50 1 h 10 min 1 2 minor Uanataca 🟡 Degraded Performance – Lean Disposable Services Sep 30 08:39 1 h 18 min 1 2 major Provenir Incident Resolved - Issues with Portal Login Sep 30 08:38 — 1 7 minor Telesign Elevated RCS Errors Sep 30 08:20 2 h 37 min 8 459 major Exact Exact Proquro - Unable to login to Exact Proquro. Sep 30 08:14 1 h 7 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia Sep 30 07:18 29 h 50 min 819 1,894 2minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia Sep 30 07:10 3 h 38 min 819 1,894 2no impact stated Worldpay INC0670578 - WP Core Processing - RAFT - Transaction Processing is resolved. Sep 30 07:04 — 10 56 minor CM.com Customer Data Platform - Workflows cannot be opened Sep 30 06:40 2 h 19 min 1 3

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