Upstream incidents
major· 
Increased Error Rates – EU Region
Listed as a subprocessor by 38 tracked vendors · 756 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (11 within 2 hops)
Incidents starting 30 min before to 2 h after
minor 
Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 171 801 3minor 
Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 8 401 major 
Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor 
Twilio· 
SendGrid· 
Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 815 1,881 10major 
Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major 
Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,391 minor 
Rocketlane Performance Latency Degradation Sep 28 12:31 1 h 6 min 8 39 minor 
Zapier Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) Sep 28 12:13 1 h 4 min 129 730 3no impact stated 
Grafana Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) Sep 28 12:02 1 min 56 760 1no impact stated 
Teamtailor Degraded performance Sep 28 11:52 — 2 3 no impact stated 
Imperva [INC-1147] Service degradation of LCY (London) PoP Sep 28 11:42 1 min 5 53 minor 
FingerprintPro Ingress endpoint degradations Sep 28 10:56 1 min 2 3 no impact stated 
Notion· 
Notion AI Connector search results to be unavailable. Sep 28 10:47 — 37 161 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom Sep 28 10:45 16 h 53 min 815 1,881 9no impact stated 
Webflow [RESOLVED] Increased publishing times for some customers Sep 28 10:30 4 h 33 min 16 28 minor 
Signicat Incident on 3rd party service - eHerkenning/KPN and Reconi Sep 28 10:17 1 h 7 min 1 major 
Box [Medium] Issues with Box Notes Sep 28 10:04 27 min 43 404 1major Cloudinary Increased Error Rates – EU Region Sep 28 09:58 4 h 35 min 38 756 major Imperva [INC-1146] Service degradation of MAD (Madrid) PoP Sep 28 09:53 16 h 12 min 5 53 minor 
Scaleway ongoing [COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported Sep 28 09:46 ongoing 22 354 critical 
LINK Mobility Group ASA [CGI] Unsheduled disturbance Sep 28 09:42 2 h 31 min 5 13 1major 
Flexera Flexera One- IT Visibility- APAC - Reporting dashboards unavailable Sep 28 09:10 16 min 1 minor Kaseya Kaseya Quote Manager - Quotes and Sales Orders Not Syncing to Autotask or ConnectWise Sep 28 09:06 3 h 48 min 2 3 no impact stated 
Worldpay ongoing INC0667838 - US IVR Telephony service. Sep 28 08:59 ongoing 10 55 minor 
Qualys EU Platform 2: Users accessing VMDR module getting redirected to login page [IM-12883] Sep 28 08:57 10 h 18 min 6 21 minor Scaleway [OBJS] pl-waw: Operations are slow Sep 28 08:49 46 h 32 min 22 354 minor 
InfluxData Degraded Query Performance in Azure West Europe Sep 28 08:33 11 h 46 min 2 514 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Multiple Networks in Spain Sep 28 08:26 5 h 10 min 815 1,881 5no impact stated 
Delinea Secret Server Cloud: Multiple Regions - Connectivity Issues from Some Customer Networks Sep 28 08:00 2 h 45 min 1 minor 
Snyk Snyk CLI Scans Degraded Sep 28 07:51 4 h 24 min 5 6 no impact stated Worldpay INC0667506 - Issue with a third-party acquirer, EFTPOS is resolved Sep 28 07:43 1 min 10 55 minor Imperva [INC-1145] Service degradation of multiple PoPs Sep 28 07:42 2 h 13 min 5 53 1minor 
Trigger.dev Run logs are being dropped Sep 28 07:20 30 min 2 critical 
Exact Exact Multivers Online / Exact Boekhoud Gemak - Login issues Multivers Online and Exact Boekhoud Gemak (NL) Sep 28 06:56 6 h 57 min 1 2 minor 
Harness.io· 
OverOps File Store Expression Degraded : Returning Null Sep 28 06:00 5 h 30 min 3 35 minor DevRev Login issues and slow performance in the Asia South region Sep 28 04:47 26 min 5 98 minor 
Pinecone [Pods][AWS][us-east-1] Write failures and high latency Sep 28 04:07 13 min 32 320 minor 
Reducto Partial degradation of Parse Sep 28 03:05 17 h 3 min 10 145 major Canonical "assets.ubuntu.com" is Down Sep 28 02:34 7 min 1 1,391 major 
Buildkite macOS hosted agent jobs not starting Sep 28 01:30 — 3 5 major 
MiniMax Elevated errors on Large Language Models (LLM) Sep 28 01:04 8 min 6 37 major 
Xero ATO services may be unavailable Sep 28 00:03 25 min 30 104 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Proximus Belgium Sep 27 23:11 6 h 19 min 815 1,881 1minor LINK Mobility Group ASA [Belgium][Proximus] Unscheduled disturbance Sep 27 23:01 4 h 29 min 5 13 minor 
Sinch Delivery Issue Belgium - Proximus Sep 27 22:49 3 h 18 min 29 1,163 3major 
Telesign Operator Alert - Belgium (BE) - Proximus (Belgacom) (206/01) Sep 27 22:23 3 h 7 min 7 457 minor 
BigCommerce Partial search unavailability Sep 27 17:19 41 min 1 no impact stated 
Hostinger· 
Hosting24 Emergency Servers my-kul-u4s-node1, my-kul-u4s-node2, my-kul-u4s-node3, my-kul-u4s-node4 Maintenance Sep 27 11:41 1 h 26 min 1 critical 
Linear EU sync failure Sep 27 10:56 1 h 6 min 90 379 minor Worldpay INC0666627 - We are investigating issues with Authorization & Payments Sep 27 07:43 13 min 10 55
Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Cloudinary Increased Error Rates – EU Region Sep 28 09:58 4 h 35 min 38 756 major