Third Party Index

Upstream incidents

major· Metronome· · 12 h 5 min

Invoice and line item data export tables delayed

Listed as a subprocessor by 13 tracked vendors · 125 within 2 hops · In window: 1 vendor listing it (2 within 2 hops)

Reporting vendor List it List one of those Metronome · listed by 13 tracked vendors Metronome AssemblyAI · listed by 55 tracked vendors · incident: Increased turnaround times for Async Universal-3 model, Sep 28 17:27 UTC AssemblyAI Perplexity AI · listed by 25 tracked vendors Perplexity AI Fly.io · listed by 15 tracked vendors Fly.io Speechmatics · listed by 13 tracked vendors Speechmatics Daytona · listed by 8 tracked vendors Daytona Replicate · listed by 6 tracked vendors Replicate Luma AI · listed by 2 tracked vendors Luma AI Posit · listed by 1 tracked vendor Posit ai-coustics · listed by 1 tracked vendor ai-coustics Ceros · listed by 0 tracked vendors Ceros Nscale · listed by 0 tracked vendors Nscale SambaNova · listed by 0 tracked vendors SambaNova StackGuardian · listed by 0 tracked vendors StackGuardian Deepgram · listed by 77 tracked vendors · incident: Elevated latency on Flux STT (US), Sep 28 17:04 UTC Deepgram Atlassian · listed by 303 tracked vendors Atlassian Mailgun · listed by 244 tracked vendors Mailgun Zoom · listed by 186 tracked vendors Zoom Supabase · listed by 68 tracked vendors Supabase Hyperdoc (a.k.a. Recall.ai) · listed by 52 tracked vendors Hyperdoc (a.k.a. Rec… Vonage · listed by 45 tracked vendors Vonage Adobe · listed by 34 tracked vendors Adobe Apollo · listed by 34 tracked vendors Apollo LiveKit · listed by 33 tracked vendors LiveKit Sinch · listed by 29 tracked vendors Sinch nylas · listed by 28 tracked vendors nylas Notion · listed by 21 tracked vendors Notion Notion · listed by 16 tracked vendors Notion Pipedrive · listed by 16 tracked vendors Pipedrive Fireflies.AI · listed by 15 tracked vendors Fireflies.AI Together AI · listed by 15 tracked vendors Together AI Rev · listed by 13 tracked vendors Rev Figma · listed by 12 tracked vendors Figma Bitbucket · listed by 11 tracked vendors Bitbucket + 92 more

Incidents starting 30 min before to 2 h after

AssemblyAI lists Metronome Increased turnaround times for Async Universal-3 model ↗ minor +1 h 42 min 30 min
Deepgram lists Fly.io (2 hops) Elevated latency on Flux STT (US) ↗ minor +1 h 19 min 3 min

Incidents

minor AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 55 495 no impact stated Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 18 215 minor Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 77 1,269 3minor Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 8 461 major Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 26 173 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 46 1,126 major Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 92 1,111 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 6 14 no impact stated TypeSafe AI Degradation in API Traffic Sep 28 16:07 — 6 202 1no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 110 1,155 2major Metronome Invoice and line item data export tables delayed Sep 28 15:45 12 h 5 min 13 125 1minor ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 104 1,505 2minor Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 97 505 1minor Firmable ongoing User Management & Authentication: Development instances only - a third-party service rejecting emails Sep 28 15:33 ongoing 1 minor ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6 minor Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 38 177 1major Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 21 31 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,406 minor agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 major MiniMax Elevated errors on Text-to-Speech Sep 28 14:41 22 min 6 38 minor Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 major Automattic "Parse.ly Dashboard (Parse.ly)" is Down Sep 28 14:30 12 min 17 150 1minor Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 21 1minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 4 28 no impact stated Thinkific Asset Library Outage Sep 28 13:58 5 h 58 min 4 6 major ElevenLabs Agents - EU Residency Sep 28 13:57 42 min 104 1,505 no impact stated Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 110 1,155 5minor Supabase Log Ingestion Degradation Sep 28 13:47 48 min 68 452 1minor Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 172 806 3minor Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 8 403 major Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 821 1,898 10major Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,406 minor Rocketlane Performance Latency Degradation Sep 28 12:31 1 h 6 min 8 39 minor Zapier Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) Sep 28 12:13 1 h 4 min 131 735 3no impact stated Grafana Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) Sep 28 12:02 1 min 56 766 1no impact stated Teamtailor Degraded performance Sep 28 11:52 — 2 3 no impact stated Imperva [INC-1147] Service degradation of LCY (London) PoP Sep 28 11:42 1 min 5 53 minor FingerprintPro Ingress endpoint degradations Sep 28 10:56 1 min 2 3 no impact stated Notion· Notion AI Connector search results to be unavailable. Sep 28 10:47 — 37 164 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom Sep 28 10:45 16 h 53 min 821 1,898 9no impact stated Webflow [RESOLVED] Increased publishing times for some customers Sep 28 10:30 4 h 33 min 16 28 minor Signicat Incident on 3rd party service - eHerkenning/KPN and Reconi Sep 28 10:17 1 h 7 min 1

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