Culture Amp

cultureamp.com

Culture Amp declares 30 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Anthropic. No published changes since we first read it on Sep 22, 2026. 1 tracked vendor, Antavo, names Culture Amp as a subprocessor.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

30 third parties, 1 affiliate.

NamePurposeLocationListed since
Amazon Web Services Inc. Amazon Web Services is an Infrastructure-as-a-Service provider, used to host the Culture Amp platform.USA, Ireland, or Australia
Anthropic AI
Anthropic is a AI provider that develops and operates large language model AI systems, including the Claude family of AI assistants. Anthropic provides AI inference services via its API, processing text inputs through its language models to generate responses.
USA
Atlassian Pty Ltd Atlassian provides project management and collaboration tools used by Culture Amp including Confluence, Jira and Trello.USA
Bugsnag Inc.
All PII fields collected by Culture Amp may be captured and processed by Bugsnag for the use of Culture Amp engineers to diagnose and fix errors.; Bugsnag is a stability monitoring solution which captures unhandled exceptions, diagnostic data, and version information in browser, mobile and server-side applications via open source SDKs for 50+ software platforms.
USA; EEA
ClickHouse, Inc.
ClickHouse is an analytical database provider used to power product reporting and insights features. It stores survey responses, performance data, and employee data records to enable real-time analytics queries.
EEA, APAC and USA
Culture Lake USA
Datadog Inc.
All PII fields collected by Culture Amp may be captured and processed by DataDog for the use of Culture Amp engineers to diagnose and fix errors.; Datadog is a monitoring and analytics tool for information technology (IT) and DevOps teams that can be used to determine performance metrics as well as event monitoring for infrastructure and cloud services. The software can monitor services such as servers, databases and tools.
USA
dbt Labs, Inc. (Fishtown Analytics Inc.) dbt Labs enables our data analysts and engineers to prepare and transform data in our warehouse for analysis in business intelligence tools.USA
DealHub, Inc.
DealHub CPQ is a configure, price, quote platform that streamlines the B2B sales cycle by generating accurate quotes, automating approval workflows, and managing contract terms. Through its seamless integration with Salesforce, it synchronizes live customer and product data, ensuring sales pipelines and financial records remain aligned in real time. Ultimately, this software acts as a subprocessor by capturing and processing customer order data, contract details, and pricing structures during the deal-closing process.
USA
Docusign, Inc. Document storage of customer contracts (e.g. General Terms, DPA+SCCs).USA
ElevenLabs, Inc. AI
ElevenLabs provides transcription and speach generation services. We use this service to provide dictation and voice capability to features like AI Coach. We use Zero Rentention Mode, so all voice data is processed emphemorally (no storage or training is allowed). The dictaion and voice capability is not core to the platform. Users can choose not to use the services.
USA
Fivetran Inc. Fivetran is an ETL (extract, transform, load) tool used to replicate certain data from SaaS tools into a data warehouse for additional analysis.USA
Functional Software Inc.
All PII fields collected by Culture Amp may be captured and processed by DataDog for the use of Culture Amp engineers to diagnose and fix errors.; Sentry is an error monitoring tool. They also provide performance monitoring software. Their platform helps every developer diagnose, fix, and optimize the performance of their code.
USA; EEA
FustionAuth, Inc.
FusionAuth is a Customer Identity and Access Management platform, which we use for standards-based authentication, identity providers, and API token management. It has basic data about employees including their identity information and employment information.
EEA, APAC and USA
Glean Technologies Inc.
Glean is an AI-powered SaaS tool that integrates with various data sources and uses machine learning to analyze, interpret, and surface information to end users. Tailored specifically for Culture Amp, it ingests information from numerous corporate data repositories, making them searchable and providing accurate and relevant answers to questions about corporate data and the internet via a familiar ChatGPT-style interface.
USA
Gong Inc.
Gong is an AI bot that joins customer facing Zoom conversations. It is able to transcribe and annotate conversations to help customer facing teams review calls, assist sales coaching and provide intelligence to businesses based on customer facing conversations.
USA
Google Inc.
Google is Culture Amp's email and translation services provider. If a customer emails a Culture Amp domain email address, the content of the messages will go to Google. Culture Amp also leverages Google data analytics and services as a translation provider.; In addition, Google Drive and Sheets are used by analytics and data science teams to produce benchmarks, conduct research for product improvement, and perform ad-hoc analysis on customer data. Personal information fields collected by Culture Amp may be stored in Google Drive or Sheets to assist in this analysis and research.
USA; Chile; Taiwan; Singapore; Ireland; Netherlands; Finland; Belgium
Intercom Inc.
Intercom has access to high level account information (i.e. account name and number of users) as well as high level information about administrators authenticated to the platform (i.e. name, email, last login time and last report reviewed). Intercom is used for in-app messaging and analytics within the Culture Amp platform. Culture Amp sends messages to administrators about product improvements and service status from time to time.
USA
Merge API, Inc.
Merge provides integrations to multiple HRIS providers. It enables Culture Amp customers to integrate with their chosen HRIS provider where Culture Amp does not have a native integration. Customer’s employee data is pulled in using a common format from Customer HRIS tools to the Culture Amp platform via Merge.
USA
MongoDB Inc.
MongoDB is a database technology provider. It collects most PII fields collected by Culture Amp in relation regard to our Engagement product. Demographics, surveys, responses and comments are all stored in the databases managed by MongoDB.
USA
Netskope, Inc. Netskope is a data loss prevention and web security tooling integrated with Culture Amp platforms and devices to prevent data leakage.USA
Pendo.io, Inc.
Pendo processes customer feedback and user research data, including survey responses, interview notes, support interactions, feature requests, and other product feedback submitted by authorized users. The service uses artificial intelligence and machine learning technologies to analyze unstructured text, identify themes and trends, generate summaries, categorize feedback, and provide insights to support product discovery and decision-making.; Processing activities may include the collection, storage, organization, aggregation, analysis, summarization, classification, and retrieval of feedback data. AI models may be used to generate insights, recommendations, topic clustering, sentiment analysis, and natural language summaries based on the information provided by users.
USA
Proofpoint Inc.
ProofPoint is an email security platform which scans all emails sent or received by a Culture Amp email address. The content of these messages and any attachments are scanned for malicious links, malicious code, or suspicious text and a copy of an email may be retained in the ProofPoint platform if it is suspected to be malicious.
USA
Salesforce, Inc. Customer Relationship Management (CRM) platform that records and stores commercial information and interactions with our customers throughout the customer lifecycle.USA
Skilljar Inc.
Skilljar uses SSO login for some customers to validate what course content they can access on our customer training site. Skilljar stores name, email, company, and role type (admin, manager, other).
USA
Splunk, Inc.
All PII fields collected by Culture Amp may be captured and processed by Splunk for the purposes of security monitoring, threat detection, investigation, incident response, and maintaining the security of Culture Amp systems.; Splunk is a security information and event management (SIEM) and analytics platform used to collect, index, search, monitor, and analyse security and operational event data. Splunk Enterprise Security provides additional security monitoring, correlation, alerting, and investigation capabilities to support threat detection, incident response, and security operations.
Ireland
Temporal Technologies, Inc. Temporal provides background task processing for jobs that run on a schedule or other triggers (e.g. send email when the survey opens to all participants).USA
Twilio Inc.
Twilio is a cloud-based communications platform that enables Culture Amp to deliver automated messages and notifications via SMS and email. The platform facilitates secure and reliable communication between our team and customers.
USA
Vitally Inc.
Vitally stores all core customer data in one place - email communication, platform usage, and commercial data. Vitally can read all emails for users with Gmail connected, including sensitive PII.
USA
Zendesk Inc.
Zendesk is a Customer Service Quality Assurance Tool that Culture Amp Support leverages to review chats and emails that customers initiate with our team. Contents of the messages are retained in the Klaus platform, however all names and email addresses are masked.
EEA
Culture Amp affiliates (1)
NamePurposeLocationListed since
Culture Amp, Inc. Australia; Germany; USA; United Kingdom

Web TechnologiesCSV · Atom

Culture Amp's homepage made 251 requests to 35 domains, and 16 services controlled by another company.

Analytics (7): HubSpot, Amplitude, Adobe, LinkedIn, ZoomInfo, Cloudflare, MetaAdvertising (5): Google Cloud, Capterra Inc., Microsoft, Reddit, Inc.; usually detected as Advertising: XandrMarketing automation (1): 6Sense Insights, Inc.Live chat (1): Qualified.com, Inc.A/B Testing (1): OptimizelyOther (1): usually detected as Issue trackers: Sentry

16 third parties by category: Analytics 7Advertising 5Marketing automation 1Live chat 1A/B Testing 1Other 1

Third parties 16 · 134 requests
Qualified.com, Inc. Qualified 15% of the page's requests 38
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 8% of the page's requests 20
6Sense Insights, Inc. 6sense 8% of the page's requests 19
HubSpot HubSpot HubSpot Analytics HubSpot Chat 7% of the page's requests 18
Amplitude Amplitude 4% of the page's requests 9
Adobe Adobe Marketo Measure 2% of the page's requests 6
Optimizely Optimizely 2% of the page's requests 5
Capterra Inc. Capterra 1% of the page's requests 3
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Microsoft Microsoft Advertising 1% of the page's requests 3
Reddit, Inc. Reddit Ads 1% of the page's requests 3
ZoomInfo Zoominfo 1% of the page's requests 3
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
Meta Facebook Pixel <1% of the page's requests 1
Sentrysubprocessor sentry.io <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
First party 1 · 117 requests
Culture Amp Amazon CloudFront Amazon Web Services Google Font API HSTS Open Graph Sentry Swiper core-js 3.51.0 47% of the page's requests 117

10 tracked companies loaded by the homepage are not in Culture Amp's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV · Atom

1 company
  • Antavo antavo.com Performance assessment and goal setting tool

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 minor)Aug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 major)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: 1 incident (1 minor)Sep 5: no incident reportedSep 6: no incident reportedSep 7: 1 incident (1 minor)Sep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: 1 incident (1 major)Sep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 1 incident (1 major)Sep 29: no incident reportedSep 30: 1 incident (1 minor)Oct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: 1 incident (1 major)Oct 7: 2 incidents (1 major, 1 minor)Oct 8: 1 incident (1 minor)Oct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: 1 incident (1 major)Oct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: 1 incident (1 minor)Oct 20: 1 incident (1 major)Oct 21: 1 incident (1 major)Oct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: 2 incidents (2 minor)Oct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: 1 incident (1 major)Oct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: 1 incident (1 major)Nov 12: 1 incident (1 minor)

90 days agotoday

  • 21 incidents in 90 days
  • 11 major or critical
  • 1 h 22 min typical time to resolve
  • 3 h 27 min longest major
BeganIncidentImpactLasted
Issue with Employee Data Imports in the EU data centreminor1 h 57 min
Issue with Importing Employee Data in the EU data centermajor17 min
Issue with Platform Navigationmajor3 h 5 min
Issue with 1-on-1sminor18 min
Issue with Coach featuresminor1 h 8 min
Issue with Engagement survey comments not populatingmajor32 min
Issue with Engagement survey commentsmajor3 h 27 min
Issue with Comment Repliesminor41 min

Incidents per month

0 7 14 Jul 2026: 13 incidents (7 major, 6 minor) · partial: our history begins Jul 1 · typical time to resolve 1 h 34 min Aug 2026: 7 incidents (3 major, 4 minor) · typical time to resolve 1 h 52 min Sep 2026: 5 incidents (2 major, 3 minor) · typical time to resolve 20 h 1 min Oct 2026: 11 incidents (6 major, 5 minor) · typical time to resolve 1 h 8 min Nov 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 1 h 57 min Jul 2026Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

As Culture Amp's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Culture Amp's subprocessorsCSV · Atom

277 reported incidents in the last 30 days, by 12 of the vendors Culture Amp lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Culture Amp was involved.

DateCompanyIncidentImpactLasted
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
SentryUS issues feed throwing intermittent errors minor51 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
dbt LabsCloud IDE sessions failed to load no impact stated8 min
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minor7 h 38 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
dbt LabsDegraded run performance due to dbt State service disruption no impact stated—
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min

And 252 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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