Third Party Index

Upstream incidents

major· GitHub· · 10 h 27 min

Degradation with Gemini 3.8 Flash

Listed as a subprocessor by 191 tracked vendors · 1,105 within 2 hops · In window: 1 of its subprocessors · In window: 2 vendors listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 450 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru, Sep 16 07:07 UTC Twilio Amazon Web Services · listed by 1,435 tracked vendors Amazon Web Services Google Cloud · listed by 1,284 tracked vendors Google Cloud OpenAI · listed by 740 tracked vendors OpenAI Microsoft · listed by 704 tracked vendors Microsoft Cloudflare · listed by 557 tracked vendors Cloudflare Anthropic · listed by 545 tracked vendors Anthropic Zendesk · listed by 373 tracked vendors Zendesk Elasticsearch · listed by 123 tracked vendors Elasticsearch Oracle · listed by 88 tracked vendors Oracle Fullstory · listed by 84 tracked vendors Fullstory Fireworks · listed by 53 tracked vendors Fireworks Fastly · listed by 50 tracked vendors Fastly Pusher · listed by 48 tracked vendors Pusher GitHub · listed by 191 tracked vendors GitHub Supabase · listed by 57 tracked vendors · incident: Auth Service Outage, Sep 16 07:17 UTC Supabase Lovable · listed by 1 tracked vendor · incident: Previews and builds failing to start, Sep 16 08:42 UTC Lovable Microsoft · listed by 704 tracked vendors Microsoft ClickHouse · listed by 130 tracked vendors ClickHouse Redis · listed by 47 tracked vendors Redis OpenRouter · listed by 42 tracked vendors OpenRouter PlanetScale · listed by 31 tracked vendors PlanetScale Langfuse · listed by 30 tracked vendors Langfuse rollbar · listed by 29 tracked vendors rollbar Svix · listed by 28 tracked vendors Svix Upstash · listed by 19 tracked vendors Upstash Mapbox · listed by 17 tracked vendors Mapbox Orb · listed by 15 tracked vendors Orb Fireflies.AI · listed by 13 tracked vendors Fireflies.AI Twilio · listed by 450 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru, Sep 16 07:07 UTC Twilio SendGrid · listed by 323 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru, Sep 16 07:07 UTC SendGrid MongoDB · listed by 222 tracked vendors · incident: Support Portal Outage, Sep 16 09:06 UTC MongoDB Segment · listed by 170 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru, Sep 16 07:07 UTC Segment PagerDuty · listed by 36 tracked vendors · incident: Issue Identified - Notification message, Sep 16 07:59 UTC PagerDuty Xero · listed by 27 tracked vendors · incident: Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central, Sep 16 08:49 UTC Xero Braze · listed by 19 tracked vendors · incident: Braze Support Services Outage, Sep 16 09:17 UTC Braze Cursor · listed by 8 tracked vendors · incident: Investigating service degradation, Sep 16 08:03 UTC Cursor Bullhorn · listed by 2 tracked vendors · incident: Salesforce Outage - Performance and Connection Issues, Sep 16 08:42 UTC Bullhorn OpenAI · listed by 740 tracked vendors OpenAI Stripe · listed by 647 tracked vendors Stripe Anthropic · listed by 545 tracked vendors Anthropic Salesforce · listed by 482 tracked vendors Salesforce Slack · listed by 476 tracked vendors Slack Datadog · listed by 397 tracked vendors Datadog Zendesk · listed by 373 tracked vendors Zendesk Intercom · listed by 341 tracked vendors Intercom Snowflake · listed by 316 tracked vendors Snowflake Atlassian · listed by 291 tracked vendors Atlassian Okta · listed by 269 tracked vendors Okta + 7 more+ 177 more+ 894 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of GitHub SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru ↗ minor −14 min 6 h 9 min
Supabase lists GitHub Auth Service Outage ↗ minor −4 min 2 h 16 min
Lovable lists GitHub Previews and builds failing to start ↗ major +1 h 21 min 25 min
SendGrid lists Microsoft, ClickHouse (2 hops) SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru ↗ minor −14 min 6 h 9 min
Segment lists Microsoft, ClickHouse (2 hops) SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru ↗ minor −14 min 6 h 9 min
PagerDuty lists Microsoft (2 hops) Issue Identified - Notification message ↗ minor +38 min 11 min
Cursor lists Microsoft (2 hops) Investigating service degradation ↗ minor +42 min 39 min
Bullhorn lists Microsoft (2 hops) Salesforce Outage - Performance and Connection Issues ↗ major +1 h 21 min 11 h 30 min
Xero lists Microsoft (2 hops) Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central ↗ major +1 h 28 min 6 h 23 min
MongoDB lists Microsoft (2 hops) Support Portal Outage ↗ major +1 h 46 min 6 h 24 min
Braze lists ClickHouse (2 hops) Braze Support Services Outage ↗ critical +1 h 57 min 6 h 51 min

Incidents

minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 645 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 6 21 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 32 154 minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 16 no impact stated Resend High latency on General-API Sep 16 12:23 — 64 196 1minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 835 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 47 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 31 187 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 341 1,384 4minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 3 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 497 1minor Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 29 156 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 44 1,062 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 626 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 10 12 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 54 270 3minor Plain Degraded AI thread processing Sep 16 10:33 25 min 44 946 2major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,284 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 130 1,313 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 85 365 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 495 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 51 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 647 1,514 8no impact stated Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 647 1,514 8major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 14 136 1minor Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 30 major Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 19 220 minor Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1minor DigitalOcean Support Portal Service Disruption Sep 16 09:48 11 h 21 min 79 371 minor Kaltura Access to Support portal Sep 16 09:47 7 h 17 min 4 5 minor rollbar Increased occurrence processing pipeline latency Sep 16 09:45 26 min 29 138 major Matterport Intermittent Issues with Support Case Submission and Phone Support Sep 16 09:43 6 h 14 min 1 2 major Digicert DigiCert Alert - Chat & Email Third-Party Service Issue Sep 16 09:40 12 h 33 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Airtel India Sep 16 09:40 4 h 58 min 766 1,756 29minor Socure [Sev3] Increased Latency with Sigma Fraud and Synthetic Sep 16 09:39 33 min 3 15 1minor WithSecure™ Partner Portal and eService access disruption due to third-party service incident Sep 16 09:36 3 h 51 min 2 496 no impact stated Teamtailor Intermittent availability issue Sep 16 09:35 — 2 3 no impact stated Apptio Salesforce Outage – Support Case Access Impacted Sep 16 09:34 6 h 41 min 1 minor Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 13 minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 91 minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 65 674 2no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 27

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