Third Party Index

Upstream incidents

minor· OpenAI· · 11 h 12 min

Elevated errors affecting Work Mode in ChatGPT

Listed as a subprocessor by 794 tracked vendors · 1,932 within 2 hops · In window: 9 vendors listing it (16 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Salesforce · listed by 500 tracked vendors Salesforce Intercom · listed by 364 tracked vendors Intercom Snowflake · listed by 319 tracked vendors Snowflake Okta · listed by 278 tracked vendors Okta Fivetran · listed by 147 tracked vendors Fivetran WorkOS · listed by 114 tracked vendors WorkOS Pylon · listed by 91 tracked vendors Pylon Oracle · listed by 89 tracked vendors Oracle Merge API · listed by 63 tracked vendors Merge API Confluent · listed by 40 tracked vendors Confluent OpenAI · listed by 794 tracked vendors OpenAI Twilio · listed by 480 tracked vendors · incident: Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina, Sep 14 16:00 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina, Sep 14 16:00 UTC SendGrid Segment · listed by 179 tracked vendors · incident: Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina, Sep 14 16:00 UTC Segment Pendo · listed by 145 tracked vendors · incident: Latency issue in US region impacting login, guide delivery and event data processing, Sep 14 16:14 UTC Pendo Retool · listed by 49 tracked vendors · incident: Retool MCP connection errors, Sep 14 16:07 UTC Retool Fountain · listed by 0 tracked vendors · incident: Source dashboard outage, Sep 14 17:46 UTC Fountain HireVue · listed by 0 tracked vendors · incident: Candidates unable to complete device setup, Sep 14 15:51 UTC HireVue Screencastify · listed by 0 tracked vendors · incident: Webcam Not Appearing During Full Screen Recordings., Sep 14 17:27 UTC Screencastify UserTesting · listed by 0 tracked vendors · incident: Exports are not working for new UserTesting studies, Sep 14 16:53 UTC UserTesting Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Sentry · listed by 459 tracked vendors Sentry Grafana · listed by 56 tracked vendors · incident: Intermittent Metric Write Errors in GCP US Central (prod-us-central-0), Sep 14 15:30 UTC Grafana Unity · listed by 0 tracked vendors · incident: DevOps: Degraded performance in US and EU nodes, Sep 14 17:00 UTC Unity Veracross · listed by 0 tracked vendors · incident: Issue with LDAP Authentication, Sep 14 17:06 UTC Veracross Vivox · listed by 0 tracked vendors · incident: DevOps: Degraded performance in US and EU nodes, Sep 14 17:00 UTC Vivox Zettagrid · listed by 0 tracked vendors · incident: WA - NBN Maintenance (855809), Sep 14 16:00 UTC Zettagrid Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Snowflake · listed by 319 tracked vendors Snowflake Okta · listed by 278 tracked vendors Okta posthog · listed by 237 tracked vendors posthog MongoDB · listed by 230 tracked vendors MongoDB ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch WorkOS · listed by 114 tracked vendors WorkOS Gong · listed by 96 tracked vendors Gong New Relic · listed by 91 tracked vendors New Relic DigitalOcean · listed by 89 tracked vendors DigitalOcean Resend · listed by 78 tracked vendors Resend LinkedIn · listed by 58 tracked vendors LinkedIn + 4 more+ 780 more+ 1,118 more

Incidents starting 30 min before to 2 h after

Retool lists OpenAI Retool MCP connection errors ↗ minor +9 min 6 h 10 min
Fountain lists OpenAI Source dashboard outage ↗ major +1 h 47 min 26 min
Zettagrid lists Microsoft, Cloudflare (2 hops) WA - NBN Maintenance (855809) ↗ no impact stated +1 min 3 h
Unity lists Microsoft (2 hops) DevOps: Degraded performance in US and EU nodes ↗ no impact stated +1 h 1 min ongoing
Vivox lists Microsoft (2 hops) DevOps: Degraded performance in US and EU nodes ↗ no impact stated +1 h 1 min ongoing
Veracross lists Microsoft, Salesforce (2 hops) Issue with LDAP Authentication ↗ no impact stated +1 h 8 min 1 min

Incidents

no impact stated Apideck Delayed log delivery Sep 15 08:53 2 h 39 min 5 26 minor Signicat Incident on 3rd party service - Norwegian BankID Sep 15 08:47 29 min 1 major Canonical "gopkg.in" is Down Sep 15 08:37 13 min 1 1,391 no impact stated Cube Dev ongoing Service healthz seems to be down Sep 15 08:35 ongoing 3 61 minor Exact Exact Online Bouw - Sales invoices not updated to status 'Vervallen' (NL/BE) Sep 15 08:22 27 h 26 min 1 2 minor Twilio· SendGrid· Segment Voice Call Failures Between Twilio Germany Phone Numbers and Multiple Networks in Germany Sep 15 07:40 8 h 35 min 815 1,881 3minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 15 07:16 21 min 1 minor OpenAI Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans Sep 15 07:12 41 min 794 1,932 8major Digicert DigiCert G5 CRL Availability Issue Sep 15 07:03 2 h 46 min 2 3 no impact stated Fireworks Service Degradation for one of our Serverless models Sep 15 07:01 19 min 54 1,375 minor Telesign Operator Alert - Malaysia (MY) - DiGi Telecommunications Sdn Bhd (502/10;16;154) - 09/14/26 Sep 15 06:59 2 h 10 min 7 457 major Barracuda Networks Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI. Sep 15 06:44 9 h 54 min 1 14 no impact stated Sprinklr Planned Infrastructure Enhancement Activity for Prod15 Sep 15 04:51 20 days 4 726 no impact stated Hostinger· Hosting24 Emergency Server web1519 Maintenance Sep 15 04:18 30 min 1 minor Fly.io Depot builder failures Sep 15 04:08 1 h 25 min 15 160 minor Twilio· SendGrid· Segment Missing Data in Voice Insights / Console Subaccount Rollup Sep 15 03:51 30 h 58 min 815 1,881 2minor Fireworks Service Degradation for GLM 5.3 Sep 15 03:40 14 min 54 1,375 major Xero Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager Sep 15 03:29 15 min 30 104 no impact stated Akamai Performance issues in HTTPS edge delivery network Sep 15 03:21 22 h 15 min 46 1,115 minor Baseten Elevated errors for models in a single India-based cluster Sep 15 01:22 44 min 51 1,196 no impact stated Hostinger· Hosting24 Emergency Server UK-700 Maintenance Sep 15 01:08 1 h 11 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Swaziland Sep 15 00:31 4 h 13 min 815 1,881 minor Telesign Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 09/14/26 Sep 15 00:14 2 h 41 min 7 457 critical Otter Meeting Agent Sitewide outage Sep 15 00:06 — 3 no impact stated OpenAI Degraded Performance affecting Agents API Sep 14 23:20 18 min 794 1,932 5major Flexera Flexera One - NAM - Access Disruption Sep 14 22:23 37 min 1 major Red Hat catalog.redhat.com - Partial Outage Sep 14 22:10 10 h 39 min 8 934 major BigCommerce Unable to export Catalog using Modern Import/Export Sep 14 22:09 1 h 4 min 1 minor Xactus Undisclosed DebtX - TransUnion Processing Delays Sep 14 21:55 4 days 1 minor Klaviyo Sending delays for event-triggered flows Sep 14 21:30 4 h 21 min 7 8 major ActiveCampaign Bulk Edit of contacts is not applying filters. Sep 14 21:29 26 min 21 31 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States Sep 14 21:25 11 h 44 min 815 1,881 3minor ClickHouse Distributed Cache performance degradation in AWS us-east-1 Sep 14 20:36 3 h 59 min 132 1,406 4major Orum Analytics not loading / spinning wheel / query failed Sep 14 20:18 1 h 31 min 1 minor Coralogix Log alerts Lag in AP2 Sep 14 20:03 12 min 24 108 no impact stated Twilio· SendGrid· Segment Comms API retry failing intermittently Sep 14 20:00 — 815 1,881 4major Sigma Databricks Azure East US query timeout Sep 14 19:31 3 h 21 min 29 320 minor Decagon Investigating Issue with Intermittent Failures Sep 14 19:31 9 h 29 min 3 53 major ESET MS Exchange Online email scanning delayed in US and EU Sep 14 19:29 3 days 1 2 major WorkOS Elevated Admin Portal Errors Sep 14 19:08 51 min 114 1,248 1critical Harness.io· OverOps MTLS Outage with Delegates Sep 14 19:00 8 h 28 min 3 35 minor Bandwidth Bandwidth App Incident - Registration Center — Brand Creation Sep 14 18:54 9 h 4 min 12 66 minor GitHub Actions Larger Runner Jobs for some customers may be slow to start Sep 14 18:40 55 min 207 1,172 1no impact stated Gorgias Notifications not playing sound in the browser Sep 14 18:37 1 h 21 min 3 minor Bandwidth Outbound SMS Incident - T-Mobile Sep 14 18:31 29 h 38 min 12 66 major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 14 18:19 1 min 17 150 no impact stated Coralogix Data usage metrics having issues Sep 14 18:14 42 min 24 108 no impact stated Wistia Wistia pages are loading slowly Sep 14 18:09 33 min 8 103 minor Salesloft marking start of status time Sep 14 18:00 — 32 196 critical Voyage AI Elevated 503s on Voyage-4-large Sep 14 18:00 11 min 13 191

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