Third Party Index

Upstream incidents

major· Coveo· · 8 h 39 min

[All Regions] Platform login with Salesforce provider issues

Listed as a subprocessor by 4 tracked vendors · 670 within 2 hops · In window: 0 vendors listing it (8 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Microsoft · listed by 739 tracked vendors Microsoft Snowflake · listed by 319 tracked vendors Snowflake Databricks · listed by 88 tracked vendors Databricks wiz.io · listed by 26 tracked vendors wiz.io Coveo · listed by 4 tracked vendors Coveo Salesforce · listed by 500 tracked vendors Salesforce MongoDB · listed by 230 tracked vendors MongoDB Tableau · listed by 40 tracked vendors Tableau Forcepoint · listed by 1 tracked vendor Forcepoint ZoomInfo · listed by 44 tracked vendors · incident: Chorus - Call Recording Issues, Sep 16 16:47 UTC ZoomInfo Airwallex US · listed by 3 tracked vendors · incident: Google Pay outage, Sep 16 16:14 UTC Airwallex US Whatfix · listed by 3 tracked vendors · incident: Investigating – Intermittent P2P Failures, Sep 16 16:30 UTC Whatfix UiPath · listed by 2 tracked vendors · incident: Multiple Regions - Maestro - Action Center task creation failing, Sep 16 15:24 UTC UiPath Delinea · listed by 1 tracked vendor · incident: Platform: Availability Failures and Degraded Performance, Sep 16 16:37 UTC Delinea Signicat · listed by 1 tracked vendor · incident: Incident on 3rd party service - ID-Porten and Data Verification source freg, Sep 16 16:56 UTC Signicat AppOmni · listed by 0 tracked vendors · incident: Destination Delivery Delays, Sep 16 15:59 UTC AppOmni Spendesk · listed by 0 tracked vendors · incident: Amazon Payments – Card Tokenisation Failure, Sep 16 14:52 UTC Spendesk OpenAI · listed by 794 tracked vendors OpenAI Stripe · listed by 713 tracked vendors Stripe Cloudflare · listed by 599 tracked vendors Cloudflare Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Atlassian · listed by 301 tracked vendors Atlassian Okta · listed by 278 tracked vendors Okta Mailgun · listed by 242 tracked vendors Mailgun Zoom · listed by 182 tracked vendors Zoom Vercel · listed by 171 tracked vendors Vercel Amplitude · listed by 141 tracked vendors Amplitude ClickHouse · listed by 132 tracked vendors ClickHouse + 646 more

Incidents starting 30 min before to 2 h after

Spendesk lists Salesforce (2 hops) Amazon Payments – Card Tokenisation Failure ↗ major −26 min ongoing
UiPath lists Salesforce (2 hops) Multiple Regions - Maestro - Action Center task creation failing ↗ no impact stated +5 min 4 h 16 min
AppOmni lists MongoDB (2 hops) Destination Delivery Delays ↗ minor +41 min 5 h 27 min
Airwallex US lists Salesforce (2 hops) Google Pay outage ↗ minor +56 min 29 min
Whatfix lists Salesforce (2 hops) Investigating – Intermittent P2P Failures ↗ minor +1 h 11 min 2 h 30 min
Delinea lists Salesforce (2 hops) Platform: Availability Failures and Degraded Performance ↗ major +1 h 19 min 1 h 55 min
ZoomInfo lists Salesforce, MongoDB (2 hops) Chorus - Call Recording Issues ↗ minor +1 h 28 min 1 h 48 min
Signicat lists MongoDB (2 hops) Incident on 3rd party service - ID-Porten and Data Verification source freg ↗ minor +1 h 38 min —

Incidents

minor Harness.io· OverOps Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspace Sep 18 14:30 14 h 27 min 3 35 minor Scaleway [WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra Sep 18 14:29 29 min 22 353 minor Scaleway san-dc2-7 unreachable Sep 18 13:45 3 days 22 353 no impact stated Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 18 13:30 — 2 3 minor Instructure Some users are experiencing errors when interacting with SCORM packages. Sep 18 13:17 18 min 2 4 major Flexera Flexera One - IT Asset Management - EU & APAC - Inventory Processing Delays Sep 18 13:03 2 days 1 no impact stated Picqer Bol - problems creating a shipment Sep 18 12:50 59 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Sep 18 12:35 10 h 25 min 815 1,881 6no impact stated Hostinger· Hosting24 Emergency Server id-dci-h5g-node35 Maintenance Sep 18 12:25 4 min 1 no impact stated FastSpring Scheduled Subscription Renewal Delays Sep 18 12:14 10 h 55 min 8 17 no impact stated Vercel Elevated Vercel KMS and Connect Errors Sep 18 12:00 — 171 801 1no impact stated Pipedrive Nova issue Sep 18 11:55 1 h 8 min 16 24 major Cursor Investigating service degradation — Grok Bot Sep 18 11:37 2 h 56 min 9 28 critical KnowBe4 KSAT - Unable to Login (DE and UK Only) Sep 18 11:07 5 h 40 min 6 no impact stated Hightouch Elevated sync errors Sep 18 11:00 — 30 199 major ESET ESET INSPECT Cloud instance is unavailable Sep 18 10:20 2 days 1 2 major Sentry Delays in spans ingestion Sep 18 10:17 41 min 459 1,566 2minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines Sep 18 09:52 10 h 6 min 815 1,881 1no impact stated Glesys Loss of power in OUL8 (Oulu) Sep 18 09:51 1 h 37 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates Sep 18 09:48 6 h 24 min 815 1,881 1minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Ufone Pakistan Sep 18 09:23 6 h 40 min 815 1,881 1minor fiskaly SIGN IT – Italian AdE Web Portal temporarily unavailable Sep 18 09:05 2 h 26 min 1 minor Prime Intellect Sandbox Service Degraded Sep 18 08:58 40 min 1 critical Sentry Delayed ingestion of errors in EU Sep 18 08:36 3 h 20 min 459 1,566 2minor Signicat Incident on 3rd party service - DigID Sep 18 08:15 21 min 1 minor Tinybird Network issues in gcp-europe-west3 Sep 18 08:09 7 h 31 min 19 289 minor Exact Exact Online Accounting for Accountants Professional - Pop-up in security centre to verify external applications (NL) Sep 18 07:51 2 h 22 min 1 2 major Canonical "Landscape" is Down Sep 18 06:45 16 min 1 1,391 minor Snyk Snyk Daily Recurring Tests Delayed Sep 18 06:40 2 days 5 6 minor DevRev Computer app auto-closing unexpectedly Sep 18 06:28 1 h 28 min 5 98 major Canonical "Landscape" is Down Sep 18 05:45 24 min 1 1,391 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 18 04:58 14 min 1 5 minor Telesign 2-Way service interruptions - United Arab Emirates (AE) Sep 18 03:39 6 days 7 457 no impact stated Worldpay INC0654618 - We have resolved issues with Authorization & Payments. Sep 18 03:00 — 10 55 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada Sep 18 01:45 5 h 53 min 815 1,881 major OneSignal Intermittent errors on /api/v1/notifications api Sep 18 00:48 34 min 14 329 minor Telesign Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) Sep 18 00:48 9 h 45 min 7 457 no impact stated Hostinger· Hosting24 Emergency Server US-899 Maintenance Sep 18 00:23 1 h 1 no impact stated Telesign Possible Delays Sep 17 23:51 39 min 7 457 minor Imperva [INC-1136] Service Degradation Affecting SIEM Log Ingestion Sep 17 23:11 2 h 18 min 5 53 critical KnowBe4 KSAT - Unable to Login (US Only) Sep 17 22:44 18 h 3 min 6 minor Optimizely Optimizely Identity is redirecting users to the wrong SSO login page. Sep 17 22:23 3 min 5 14 minor Kevel Errors Saving Changes in the Ad Server UI Sep 17 22:13 1 h 11 min 1 minor OpenAI We are seeing elevated error rates across API models Sep 17 21:29 21 min 794 1,932 1minor GitHub Elevated rate of errors for OpenAI models provided by Copilot Sep 17 20:59 49 min 207 1,172 1minor bunny.net Increased encoding processing time Sep 17 20:31 3 days 7 10 no impact stated Plaid Service Disruption Impacting Chime connections Sep 17 20:22 6 h 1 min 15 34 minor Moveworks Knowledge Ingestion Delays Sep 17 20:15 2 h 47 min 2 226 1critical Rippling Rippling MCP is down Sep 17 20:13 34 min 10 23 no impact stated Postmark Web-App Page Loading Issues Sep 17 20:12 1 h 33 min 109 1,146

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