Third Party Index

Upstream incidents

minor· Harness.io· OverOps· · 1 h 53 min

Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21)

Listed as a subprocessor by 3 tracked vendors · 36 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (1 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 484 tracked vendors · incident: Verify Voice Traffic Failures to Japan, Sep 21 17:25 UTC Twilio Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,416 tracked vendors Google Cloud Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Snowflake · listed by 324 tracked vendors Snowflake Atlassian · listed by 305 tracked vendors Atlassian Okta · listed by 281 tracked vendors Okta ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Fastly · listed by 53 tracked vendors Fastly Hyperdoc (a.k.a. Recall.ai) · listed by 53 tracked vendors Hyperdoc (a.k.a. Rec… Harness.io · listed by 3 tracked vendors Harness.io OverOps · listed by 0 tracked vendors OverOps Maxio · listed by 21 tracked vendors Maxio Panther · listed by 8 tracked vendors Panther Level Access · listed by 4 tracked vendors Level Access Sigma · listed by 29 tracked vendors · incident: Unable to change email message in scheduled exports inside Sigma reports, Sep 21 16:34 UTC Sigma Hotjar · listed by 47 tracked vendors Hotjar Apollo · listed by 34 tracked vendors Apollo PlanetScale · listed by 32 tracked vendors PlanetScale ServiceNow · listed by 19 tracked vendors ServiceNow Mapbox · listed by 17 tracked vendors Mapbox Speechmatics · listed by 13 tracked vendors Speechmatics Contentsquare · listed by 7 tracked vendors Contentsquare Sendbird · listed by 4 tracked vendors Sendbird Jasper AI · listed by 2 tracked vendors Jasper AI Teleport · listed by 2 tracked vendors Teleport Ziflow · listed by 2 tracked vendors Ziflow ClientSuccess · listed by 1 tracked vendor ClientSuccess Cognism · listed by 1 tracked vendor Cognism Hasura · listed by 1 tracked vendor Hasura Mattermost · listed by 1 tracked vendor Mattermost Posit · listed by 1 tracked vendor Posit Blackboard · listed by 0 tracked vendors Blackboard BugHerd · listed by 0 tracked vendors BugHerd Ethena · listed by 0 tracked vendors Ethena + 8 more+ 13 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Harness.io, OverOps Verify Voice Traffic Failures to Japan ↗ no impact stated +45 min —
Sigma lists Panther (2 hops) Unable to change email message in scheduled exports inside Sigma reports ↗ no impact stated −5 min 1 h 54 min

Incidents

major Greenhouse MyGreenhouse: Job Search unavailable Sep 21 16:37 38 min 5 7 no impact stated Sigma Unable to change email message in scheduled exports inside Sigma reports Sep 21 16:34 1 h 54 min 29 325 minor CircleCI· Vamp Delays starting Linux Machine jobs Sep 21 16:22 47 min 8 45 no impact stated Hostinger· Hosting24 Emergency Server BR-2038 Maintenance Sep 21 16:16 20 min 1 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 16:04 3 min 12 99 major Confluent Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 Sep 21 16:04 9 h 27 min 40 1,193 4minor Klaviyo Flow sending delays Sep 21 15:56 2 h 2 min 7 8 minor Ashby Ashby is unavailable in South East Asia Sep 21 15:49 3 h 3 min 5 119 minor HighLevel Utm parameters for hidden fields are not populating Sep 21 15:48 8 h 7 min 2 minor Zoom Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region Sep 21 15:45 48 min 186 1,021 1major Canonical "Livepatch API" is Down Sep 21 15:32 15 min 1 1,416 minor Zapier Agent runs (agents.zapier.com) intermittently experiencing 429 errors Sep 21 15:30 3 h 57 min 131 741 3major GoCardless Delayed BACS reports Sep 21 15:28 24 h 28 min 6 29 no impact stated Fathom Some calls slow to start and process Sep 21 15:26 6 h 55 min 20 57 major Netlify Errors accessing Netlify-hosted sites Sep 21 15:12 1 h 24 min 13 32 minor Skio Errors loading customer data in the dashboard Sep 21 15:05 2 h 27 min 1 minor Asana Automations not running for EU users Sep 21 14:59 1 h 10 min 29 259 no impact stated Mollie External - iDEAL: full disruption at Rabobank Sep 21 14:57 18 min 2 3 minor Pitney Bowes Expedited Delivery Services - Incident - Initial Notification Sep 21 14:47 1 h 18 min 1 2 no impact stated Twilio· SendGrid· Segment API Errors Affecting Multiple Services Sep 21 14:45 24 min 827 1,915 18minor Snyk Snyk Code Services Degraded in MT-US-01 Sep 21 14:43 3 h 24 min 5 6 major Degreed Site Slowness - US Region Sep 21 14:36 4 min 1 3 no impact stated Rocketlane Issue Resolved Sep 21 14:31 1 min 8 40 critical Tideways Downtime due to database outage Sep 21 14:20 12 min 1 6 no impact stated Bandwidth Toll Free Porting Incident Sep 21 14:15 3 h 41 min 13 68 minor Lovable Some users are seeing web search fail when the agent uses it Sep 21 14:10 1 h 21 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 21 13:42 8 h 3 min 827 1,915 9major Barracuda Networks Inky log ingestion delay Sep 21 13:41 24 h 41 min 1 14 minor Baseten Metrics degradation in UI and API. **Inference not affected** Sep 21 13:31 11 min 52 1,216 1major Mindtickle Users Unable to Log In to Mindtickle Platform Sep 21 13:13 3 h 28 min 3 5 major Uberall Store Locator Outage Sep 21 12:44 13 min 1 major Canonical Component "keyserver.ubuntu.com:11371" and a few other components are Down Sep 21 12:09 1 h 28 min 1 1,416 no impact stated Socure RETROACTIVE: [Sev3] RiskOS Webhook Replay Sep 21 11:57 1 min 3 15 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 11:36 8 min 12 99 1major Surfe Application and Extension is down Sep 21 11:29 2 min 3 21 no impact stated Telesign Operator Alert - Ghana (GH) - AirtelTigo (620/03;06;07) - 9/21/26 Sep 21 10:51 4 h 48 min 8 464 minor Signicat SMS sending to Europe degraded performance - id.signicat.com Sep 21 10:49 20 h 49 min 1 minor Transifex Degraded Performance on Transifex Website Sep 21 10:48 4 h 9 min 1 minor Sarvam AI Intermittent KYC Verification Issues Sep 21 10:09 — 4 minor Gladia [Europe] API is in a degraded state Sep 21 10:01 2 h 6 min 8 407 major Permutive Delayed data in Insights, Live Audience Stats and Plans Sep 21 09:59 33 h 58 min 1 minor Vimeo Vimeo Record is degraded Sep 21 09:55 1 h 53 min 9 14 minor Twilio· SendGrid· Segment Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers Sep 21 09:51 17 h 45 min 827 1,915 3minor Datadog Delayed Monitors Notifications Sep 21 09:44 46 min 422 1,704 4minor Brevo Issue with Phone and Conversations Sep 21 09:44 2 h 28 min 21 28 minor KnowBe4 Protect | Web Access - Error Sending Emails (UK Only) Sep 21 09:32 22 h 54 min 6 minor Telesign Quality degradation - China (CN) - Multiple MNOs - 9/21/26 Sep 21 09:15 2 h 6 min 8 464 minor Workato Workato FileStorage Performance Degradation Sep 21 09:00 — 68 720 1no impact stated Telesign 2-Way service interruptions Netherlands (NL) Sep 21 08:56 2 h 59 min 8 464 no impact stated Mollie External - Bancontact: degraded performance Sep 21 08:44 35 min 2 3

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