Third Party Index

Upstream incidents

major· Modal· · 14 min

Dashboard and sandbox outage

Listed as a subprocessor by 43 tracked vendors · 502 within 2 hops · In window: 0 vendors listing it (8 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake ClickHouse · listed by 132 tracked vendors ClickHouse Oracle · listed by 89 tracked vendors Oracle Hex · listed by 43 tracked vendors Hex Vultr · listed by 14 tracked vendors Vultr Nebius · listed by 12 tracked vendors Nebius Crusoe · listed by 6 tracked vendors Crusoe Lambda · listed by 5 tracked vendors Lambda Megaport · listed by 5 tracked vendors Megaport Modal · listed by 43 tracked vendors Modal posthog · listed by 237 tracked vendors posthog Pylon · listed by 91 tracked vendors Pylon Linear · listed by 90 tracked vendors Linear Hex · listed by 43 tracked vendors Hex LiveKit · listed by 32 tracked vendors LiveKit rollbar · listed by 30 tracked vendors rollbar Notion · listed by 21 tracked vendors Notion Fathom · listed by 20 tracked vendors Fathom Daily · listed by 17 tracked vendors Daily Notion · listed by 16 tracked vendors Notion Figma · listed by 12 tracked vendors Figma Reducto · listed by 10 tracked vendors Reducto n8n · listed by 8 tracked vendors n8n TypeSafe AI · listed by 6 tracked vendors TypeSafe AI OpenAI · listed by 794 tracked vendors · incident: Elevated errors in ChatGPT Work, Sep 16 18:44 UTC OpenAI Twilio · listed by 480 tracked vendors · incident: Twilio Console Issue, Sep 16 18:19 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: Twilio Console Issue, Sep 16 18:19 UTC SendGrid Segment · listed by 179 tracked vendors · incident: Twilio Console Issue, Sep 16 18:19 UTC Segment AssemblyAI · listed by 55 tracked vendors · incident: Outage on US Async Endpoint, Sep 16 20:22 UTC AssemblyAI Langfuse · listed by 33 tracked vendors · incident: OTEL ingestion queue delay over 10 minutes in US, Sep 16 20:20 UTC Langfuse Orb · listed by 15 tracked vendors · incident: Dashboard loading errors for reporting-related surfaces, Sep 16 18:09 UTC Orb Atomicwork · listed by 0 tracked vendors · incident: Atom in teams and extension are currently down, Sep 16 19:00 UTC Atomicwork Salesforce · listed by 500 tracked vendors Salesforce Zendesk · listed by 385 tracked vendors Zendesk Mixpanel · listed by 166 tracked vendors Mixpanel ClickHouse · listed by 132 tracked vendors ClickHouse Vanta · listed by 106 tracked vendors Vanta ElevenLabs · listed by 103 tracked vendors ElevenLabs Supabase · listed by 67 tracked vendors Supabase LaunchDarkly · listed by 64 tracked vendors LaunchDarkly Merge API · listed by 63 tracked vendors Merge API ChargeBee · listed by 58 tracked vendors ChargeBee Fireworks · listed by 54 tracked vendors Fireworks Calendly.com · listed by 53 tracked vendors Calendly.com + 4 more+ 29 more+ 439 more

Incidents starting 30 min before to 2 h after

Orb lists Pylon (2 hops) Dashboard loading errors for reporting-related surfaces ↗ minor −20 min 21 h 53 min
Twilio lists Hex (2 hops) Twilio Console Issue ↗ minor −10 min 26 h 38 min
SendGrid lists Hex (2 hops) Twilio Console Issue ↗ minor −10 min 26 h 38 min
Segment lists Hex (2 hops) Twilio Console Issue ↗ minor −10 min 26 h 38 min
OpenAI lists Pylon (2 hops) Elevated errors in ChatGPT Work ↗ minor +16 min 50 min
Atomicwork lists LiveKit (2 hops) Atom in teams and extension are currently down ↗ major +31 min 2 h 54 min
Langfuse lists Pylon (2 hops) OTEL ingestion queue delay over 10 minutes in US ↗ minor +1 h 51 min 1 h 11 min
AssemblyAI lists Pylon (2 hops) Outage on US Async Endpoint ↗ critical +1 h 53 min 1 h 14 min

Incidents

minor Socure [SEV3] Batch processing delays on the dashboard Sep 16 14:36 13 min 3 15 minor PagerDuty Event Processing Delays Sep 16 14:35 32 min 36 232 major Cursor Investigating service degradation — Grok Bot Sep 16 14:27 6 h 30 min 9 28 minor Flare ongoing Paused ingestion of update events for lookalike domains Sep 16 14:00 ongoing 2 6 minor Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 171 801 4minor Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 55 no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 22 354 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 29 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 5 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 96 501 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 128 1,235 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 670 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 2 4 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 98 minor Firmable User Management & Authentication: Delays in webhook delivery Sep 16 12:44 59 min 1 minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 670 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 7 23 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 38 176 1minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 17 no impact stated Resend High latency on General-API Sep 16 12:23 — 78 225 2minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 880 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 48 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 32 196 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 364 1,480 5minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 4 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 516 1minor Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 33 170 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 46 1,115 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 669 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 11 13 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 55 277 3minor Plain Degraded AI thread processing Sep 16 10:33 25 min 45 1,017 2major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,391 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 132 1,406 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 91 395 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 514 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 55 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 713 1,636 8no impact stated Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 713 1,636 8

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