Third Party Index

Upstream incidents

no impact statedunder way · Docebo· · ongoing

Snowflake Service Outage in EU Central (eu-central-1)

Listed as a subprocessor by 8 tracked vendors · 28 within 2 hops

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,535 tracked vendors Amazon Web Services Google Cloud · listed by 1,402 tracked vendors Google Cloud Microsoft · listed by 743 tracked vendors Microsoft Datadog · listed by 417 tracked vendors Datadog Zendesk · listed by 386 tracked vendors Zendesk Snowflake · listed by 320 tracked vendors Snowflake Workato · listed by 67 tracked vendors Workato Cloudinary · listed by 38 tracked vendors Cloudinary Qualtrics · listed by 20 tracked vendors Qualtrics Tavus · listed by 10 tracked vendors Tavus Go1 · listed by 6 tracked vendors Go1 Colossyan Creator · listed by 2 tracked vendors Colossyan Creator OpenSesame · listed by 2 tracked vendors OpenSesame Docebo · listed by 8 tracked vendors Docebo Conga · listed by 9 tracked vendors Conga Genesys · listed by 7 tracked vendors Genesys Wrike · listed by 4 tracked vendors Wrike AutogenAI · listed by 0 tracked vendors AutogenAI Benevity · listed by 0 tracked vendors Benevity Genetec · listed by 0 tracked vendors Genetec GlassHive · listed by 0 tracked vendors GlassHive Minitab · listed by 0 tracked vendors Minitab Salesforce · listed by 500 tracked vendors Salesforce Tableau · listed by 40 tracked vendors Tableau Qualtrics · listed by 20 tracked vendors Qualtrics SOPHOS · listed by 4 tracked vendors SOPHOS Bullhorn · listed by 2 tracked vendors Bullhorn Digicert · listed by 2 tracked vendors Digicert 5CA · listed by 0 tracked vendors 5CA Bluebeam · listed by 0 tracked vendors Bluebeam Capsule8 · listed by 0 tracked vendors Capsule8 Chartbeat · listed by 0 tracked vendors Chartbeat Command Alkon · listed by 0 tracked vendors Command Alkon Edmentum · listed by 0 tracked vendors Edmentum EverTrue · listed by 0 tracked vendors EverTrue Nextiva · listed by 0 tracked vendors Nextiva O.C. Tanner · listed by 0 tracked vendors O.C. Tanner Pax8 · listed by 0 tracked vendors Pax8 Personify Health · listed by 0 tracked vendors Personify Health Planon · listed by 0 tracked vendors Planon StarRez · listed by 0 tracked vendors StarRez UltraDNS · listed by 0 tracked vendors UltraDNS

Incidents

major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 02:02 4 min 6 37 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 01:02 8 min 6 37 minor Bandwidth Bandwidth Local Market Impairment - 248 - Richmond, VA Sep 12 00:49 12 h 45 min 12 66 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong Sep 12 00:16 16 days 819 1,894 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 00:02 7 min 6 37 major Metronome Elevated API Error Rate Sep 11 23:22 2 h 15 min 13 125 minor Kombo Increased API latency in EU region Sep 11 20:42 27 min 8 11 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico Sep 11 20:37 9 h 41 min 819 1,894 2major Smartsheet Smartsheet and Smartsheet Login Unavailable for Smartsheet US Sep 11 20:20 3 h 9 min 11 13 minor UiPath Some customers will not be able to deploy solution packages Sep 11 19:47 1 h 45 min 2 12 1critical Resend Unresponsive remote MCP server Sep 11 19:27 — 78 228 no impact stated Yellow.ai Elevated 503 Errors in EURO Region Sep 11 19:02 25 min 1 minor LINK Mobility Group ASA Telia Sweden - Content Charger - Ongoing disturbance Sep 11 18:59 7 h 9 min 5 13 critical Pulumi Neo Outage Sep 11 18:02 6 h 17 min 5 14 major Notion· Notion Issues managing email addresses and aliases Sep 11 17:23 2 h 40 min 37 164 1minor Twilio· SendGrid· Segment Voice Insights Console Dashboard Error Sep 11 17:02 1 h 46 min 819 1,894 3no impact stated Supabase Latency issues resulting in 504 errors Sep 11 17:00 — 68 450 no impact stated Plaid Statements API downtime Sep 11 16:56 5 h 19 min 15 34 major InfluxData SSO Login Service Availability (other login methods not affected) Sep 11 16:32 2 h 54 min 2 514 no impact stated HighLevel S2S Model - Gemini-3.1-flash-live-preview is facing Service Disruption – Investigating with Google Sep 11 16:30 — 2 minor Discord Media Proxy Latency High Sep 11 16:24 1 h 21 min 14 113 minor OpenAI 1% of ChatGPT Work (mobile/web) turns are failing for existing threads Sep 11 16:22 9 h 34 min 799 1,946 9no impact stated MaxMind High latency for the us-east region Sep 11 15:47 3 days 25 119 1minor Feedly Threat Intelligence Some users are experiencing slowness Sep 11 15:43 21 min 1 minor Instructure Errors Following Item Creation In Canvas Sep 11 15:26 14 min 2 4 no impact stated Pitney Bowes Shipping API - Incident Quick Close Sep 11 15:25 1 min 1 2 no impact stated Hostinger· Hosting24 Emergency Hardware Maintenance of Server br-804 Sep 11 15:18 53 min 1 major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 15:02 2 min 6 37 minor Bandwidth Isolated LAX Datacenter Incident Sep 11 14:51 49 min 12 66 major Digicert DigiCert Alert Sep 11 14:36 15 h 6 min 2 3 minor Plain Insights data delays Sep 11 14:31 1 h 25 min 45 1,024 major Orum Orum Dialer Not Working Sep 11 14:24 24 min 1 major Anthropic Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 Sep 11 14:19 17 min 579 1,857 4minor Vezgo Newton connector outage Sep 11 14:15 20 days 1 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 11 14:08 9 min 1 5 minor hCaptcha Increased endpoint latency in some regions Sep 11 14:04 16 min 10 755 major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 14:02 4 min 6 37 major Posit issues deploying new applications Sep 11 13:59 3 h 24 min 1 minor Twilio· SendGrid· Segment TwiML Bins – Service Failures Sep 11 13:39 2 h 3 min 819 1,894 8major Spacelift Event Processing Delays Sep 11 13:22 20 min 1 2 minor Astrodon Corp (Loops) Delay in email metric processing Sep 11 13:16 1 h 33 min 21 175 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East Sep 11 12:53 6 h 10 min 819 1,894 9minor DevRev Elevated API latency in the India region Sep 11 12:10 30 min 5 98 no impact stated CloudConvert Delayed webhook delivery Sep 11 11:19 — 12 33 minor Cursor Investigating service degradation Sep 11 11:08 28 min 9 28 major Etleap Increased latencies for Facebook pipelines Sep 11 11:06 6 h 17 min 1 37 major Canonical "lists.ubuntu.com" is Down Sep 11 11:05 19 min 1 1,402 major Lovable Lovable Desktop App for Windows Crashing Sep 11 10:50 1 h 16 min 1 minor Infobip Saudi Arabia - Conversations service degradation Sep 11 10:50 — 21 178 minor Exact Exact Online – Payment batches are not matched automatically via Exact PSD2 link for ING. Sep 11 10:47 5 days 1 2

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