Third Party Index

Upstream incidents

major· Elasticsearch· · 2 h 21 min

Elastic Support Portal unavailable

Listed as a subprocessor by 128 tracked vendors · 1,235 within 2 hops · In window: 0 vendors listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Microsoft · listed by 739 tracked vendors Microsoft Stripe · listed by 713 tracked vendors Stripe Cloudflare · listed by 599 tracked vendors Cloudflare Salesforce · listed by 500 tracked vendors Salesforce Okta · listed by 278 tracked vendors Okta MongoDB · listed by 230 tracked vendors MongoDB Supabase · listed by 67 tracked vendors Supabase IBM · listed by 26 tracked vendors IBM Tines · listed by 6 tracked vendors Tines Elasticsearch · listed by 128 tracked vendors Elasticsearch Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid GitHub · listed by 207 tracked vendors GitHub Segment · listed by 179 tracked vendors Segment Pendo · listed by 145 tracked vendors Pendo Resend · listed by 78 tracked vendors Resend Calendly.com · listed by 53 tracked vendors Calendly.com Help Scout · listed by 49 tracked vendors Help Scout Temporal · listed by 46 tracked vendors Temporal xAI · listed by 38 tracked vendors xAI Adobe · listed by 34 tracked vendors Adobe SolarWinds · listed by 27 tracked vendors SolarWinds GitLab · listed by 24 tracked vendors GitLab Fathom · listed by 20 tracked vendors Fathom Vercel · listed by 171 tracked vendors · incident: Missing Web Analytics and Speed Insights data, Sep 16 14:00 UTC Vercel Gong · listed by 96 tracked vendors · incident: Gong Platform Outage - Multiple Pages Not Loading, Sep 16 13:25 UTC Gong PagerDuty · listed by 36 tracked vendors · incident: Event Processing Delays, Sep 16 14:35 UTC PagerDuty Qualtrics · listed by 19 tracked vendors · incident: Workflow execution delays in multiple regions, Sep 16 15:00 UTC Qualtrics Netlify · listed by 13 tracked vendors · incident: Elevated Image CDN Errors, Sep 16 12:58 UTC Netlify CircleCI · listed by 9 tracked vendors · incident: Customers may experience delays in UI updates, Sep 16 14:55 UTC CircleCI Cursor · listed by 9 tracked vendors · incident: Investigating service degradation — Grok Bot, Sep 16 14:27 UTC Cursor Rapid7 · listed by 8 tracked vendors · incident: Command Platform Dashboard Degradition, Sep 16 13:51 UTC Rapid7 Gorgias · listed by 3 tracked vendors · incident: Customer sidebar search not working, Sep 16 12:51 UTC Gorgias Mindtickle · listed by 3 tracked vendors · incident: Salesforce Sync Workflows Impacted, Sep 16 13:33 UTC Mindtickle Formassembly · listed by 1 tracked vendor · incident: Salesforce Service Disruption, Sep 16 14:45 UTC Formassembly Robin · listed by 0 tracked vendors · incident: Dashboard Login Failures, Sep 16 13:54 UTC Robin Spendesk · listed by 0 tracked vendors · incident: Amazon Payments – Card Tokenisation Failure, Sep 16 14:52 UTC Spendesk Vamp · listed by 0 tracked vendors · incident: Customers may experience delays in UI updates, Sep 16 14:55 UTC Vamp Microsoft · listed by 739 tracked vendors Microsoft Stripe · listed by 713 tracked vendors Stripe Cloudflare · listed by 599 tracked vendors Cloudflare Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot + 114 more+ 1,087 more

Incidents starting 30 min before to 2 h after

Gorgias lists Twilio, Segment (2 hops) Customer sidebar search not working ↗ major −26 min 1 h 14 min
Netlify lists SendGrid, Segment (2 hops) Elevated Image CDN Errors ↗ minor −19 min 50 min
Gong lists Twilio (2 hops) Gong Platform Outage - Multiple Pages Not Loading ↗ minor +8 min 1 h 25 min
Mindtickle lists SendGrid (2 hops) Salesforce Sync Workflows Impacted ↗ minor +16 min 3 h 28 min
Rapid7 lists Pendo (2 hops) Command Platform Dashboard Degradition ↗ minor +33 min 32 min
Robin lists SendGrid (2 hops) Dashboard Login Failures ↗ major +37 min 34 min
Vercel lists Twilio (2 hops) Missing Web Analytics and Speed Insights data ↗ minor +42 min —
Cursor lists xAI (2 hops) Investigating service degradation — Grok Bot ↗ major +1 h 9 min 6 h 30 min
PagerDuty lists Twilio, Pendo (2 hops) Event Processing Delays ↗ minor +1 h 18 min 32 min
Formassembly lists Pendo (2 hops) Salesforce Service Disruption ↗ minor +1 h 28 min 5 h 10 min
Spendesk lists Segment (2 hops) Amazon Payments – Card Tokenisation Failure ↗ major +1 h 35 min ongoing
CircleCI lists Segment (2 hops) Customers may experience delays in UI updates ↗ minor +1 h 38 min 4 h 34 min
Vamp lists Segment (2 hops) Customers may experience delays in UI updates ↗ minor +1 h 38 min 4 h 34 min
Qualtrics lists Segment, Genesys (2 hops) Workflow execution delays in multiple regions ↗ no impact stated +1 h 42 min —

Incidents

no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 22 353 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 28 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 5 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 96 501 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 128 1,235 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 670 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 2 4 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 98 minor Firmable User Management & Authentication: Delays in webhook delivery Sep 16 12:44 59 min 1 minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 670 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 7 23 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 38 175 1minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 17 no impact stated Resend High latency on General-API Sep 16 12:23 — 78 225 2minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 879 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 48 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 32 196 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 364 1,480 5minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 4 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 516 1minor Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 33 170 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 46 1,115 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 669 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 11 13 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 55 277 3minor Plain Degraded AI thread processing Sep 16 10:33 25 min 45 1,017 2major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,391 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 132 1,406 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 91 395 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 514 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 55 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 713 1,636 8no impact stated Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 713 1,636 8major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 17 148 1minor Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 34 major Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 19 229 minor Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1minor DigitalOcean Support Portal Service Disruption Sep 16 09:48 11 h 21 min 89 404 minor Kaltura Access to Support portal Sep 16 09:47 7 h 17 min 4 5

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