Third Party Index

Upstream incidents

major· Elasticsearch· · 2 h 21 min

Elastic Support Portal unavailable

Listed as a subprocessor by 130 tracked vendors · 1,245 within 2 hops · In window: 0 vendors listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,535 tracked vendors Amazon Web Services Google Cloud · listed by 1,402 tracked vendors Google Cloud Microsoft · listed by 743 tracked vendors Microsoft Stripe · listed by 718 tracked vendors Stripe Cloudflare · listed by 602 tracked vendors Cloudflare Salesforce · listed by 500 tracked vendors Salesforce Okta · listed by 279 tracked vendors Okta MongoDB · listed by 230 tracked vendors MongoDB Supabase · listed by 68 tracked vendors Supabase IBM · listed by 26 tracked vendors IBM Tines · listed by 6 tracked vendors Tines Elasticsearch · listed by 130 tracked vendors Elasticsearch Twilio · listed by 482 tracked vendors Twilio SendGrid · listed by 347 tracked vendors SendGrid GitHub · listed by 208 tracked vendors GitHub Segment · listed by 179 tracked vendors Segment Pendo · listed by 146 tracked vendors Pendo Resend · listed by 78 tracked vendors Resend Calendly.com · listed by 53 tracked vendors Calendly.com Help Scout · listed by 52 tracked vendors Help Scout Temporal · listed by 46 tracked vendors Temporal xAI · listed by 38 tracked vendors xAI Adobe · listed by 34 tracked vendors Adobe SolarWinds · listed by 27 tracked vendors SolarWinds GitLab · listed by 24 tracked vendors GitLab Fathom · listed by 20 tracked vendors Fathom Vercel · listed by 172 tracked vendors · incident: Missing Web Analytics and Speed Insights data, Sep 16 14:00 UTC Vercel Gong · listed by 96 tracked vendors · incident: Gong Platform Outage - Multiple Pages Not Loading, Sep 16 13:25 UTC Gong PagerDuty · listed by 36 tracked vendors · incident: Event Processing Delays, Sep 16 14:35 UTC PagerDuty Qualtrics · listed by 20 tracked vendors · incident: Workflow execution delays in multiple regions, Sep 16 15:00 UTC Qualtrics Netlify · listed by 13 tracked vendors · incident: Elevated Image CDN Errors, Sep 16 12:58 UTC Netlify CircleCI · listed by 9 tracked vendors · incident: Customers may experience delays in UI updates, Sep 16 14:55 UTC CircleCI Cursor · listed by 9 tracked vendors · incident: Investigating service degradation — Grok Bot, Sep 16 14:27 UTC Cursor Rapid7 · listed by 8 tracked vendors · incident: Command Platform Dashboard Degradition, Sep 16 13:51 UTC Rapid7 Gorgias · listed by 3 tracked vendors · incident: Customer sidebar search not working, Sep 16 12:51 UTC Gorgias Mindtickle · listed by 3 tracked vendors · incident: Salesforce Sync Workflows Impacted, Sep 16 13:33 UTC Mindtickle Formassembly · listed by 1 tracked vendor · incident: Salesforce Service Disruption, Sep 16 14:45 UTC Formassembly Robin · listed by 0 tracked vendors · incident: Dashboard Login Failures, Sep 16 13:54 UTC Robin Spendesk · listed by 0 tracked vendors · incident: Amazon Payments – Card Tokenisation Failure, Sep 16 14:52 UTC Spendesk Vamp · listed by 0 tracked vendors · incident: Customers may experience delays in UI updates, Sep 16 14:55 UTC Vamp Microsoft · listed by 743 tracked vendors Microsoft Stripe · listed by 718 tracked vendors Stripe Cloudflare · listed by 602 tracked vendors Cloudflare Anthropic · listed by 579 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 464 tracked vendors HubSpot + 116 more+ 1,095 more

Incidents starting 30 min before to 2 h after

Gorgias lists Twilio, Segment (2 hops) Customer sidebar search not working ↗ major −26 min 1 h 14 min
Netlify lists SendGrid, Segment (2 hops) Elevated Image CDN Errors ↗ minor −19 min 50 min
Gong lists Twilio (2 hops) Gong Platform Outage - Multiple Pages Not Loading ↗ minor +8 min 1 h 25 min
Mindtickle lists SendGrid (2 hops) Salesforce Sync Workflows Impacted ↗ minor +16 min 3 h 28 min
Rapid7 lists Pendo (2 hops) Command Platform Dashboard Degradition ↗ minor +33 min 32 min
Robin lists SendGrid (2 hops) Dashboard Login Failures ↗ major +37 min 34 min
Vercel lists Twilio (2 hops) Missing Web Analytics and Speed Insights data ↗ minor +42 min —
Cursor lists xAI (2 hops) Investigating service degradation — Grok Bot ↗ major +1 h 9 min 6 h 30 min
PagerDuty lists Twilio, Pendo (2 hops) Event Processing Delays ↗ minor +1 h 18 min 32 min
Formassembly lists Pendo (2 hops) Salesforce Service Disruption ↗ minor +1 h 28 min 5 h 10 min
Spendesk lists Segment (2 hops) Amazon Payments – Card Tokenisation Failure ↗ major +1 h 35 min ongoing
CircleCI lists Segment (2 hops) Customers may experience delays in UI updates ↗ minor +1 h 38 min 4 h 34 min
Vamp lists Segment (2 hops) Customers may experience delays in UI updates ↗ minor +1 h 38 min 4 h 34 min
Qualtrics lists Segment, Genesys (2 hops) Workflow execution delays in multiple regions ↗ no impact stated +1 h 42 min —

Incidents

minor WithSecure™ Partner Portal and eService access disruption due to third-party service incident Sep 16 09:36 3 h 51 min 2 515 no impact stated Teamtailor Intermittent availability issue Sep 16 09:35 — 2 3 no impact stated Apptio Salesforce Outage – Support Case Access Impacted Sep 16 09:34 6 h 41 min 1 minor Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 14 minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 98 minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 67 714 2no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 29 minor Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 68 450 1minor Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 96 502 2minor Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 53 1critical Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 1critical BigCommerce Contact Center System Outage Sep 16 09:15 6 h 27 min 1 minor UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 12 1major MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 230 1,441 8major Kaseya [KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Services Sep 16 09:06 6 h 14 min 2 3 minor Flexera Flexera Community- Service unavailable Sep 16 09:04 25 h 57 min 1 no impact stated Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 8 459 1minor Gearset Salesforce service disruption affecting multiple instances Sep 16 08:55 9 h 57 min 2 3 minor Instructure Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. Sep 16 08:52 6 h 37 min 2 4 major Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 32 106 major Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 major Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 minor Signicat Degraded performance - Signicat Dashboard Sep 16 08:36 2 h 3 min 1 minor Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 14 minor Exact All products - Support portal unavailable (Global) Sep 16 08:28 21 h 23 min 1 2 minor Cursor Investigating service degradation Sep 16 08:03 39 min 9 28 1minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 232 minor Qualys AE Platform 1: Qualys UI Login issue with MFA enabled user [IM-12869] Sep 16 07:39 16 min 6 21 major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 208 1,179 2minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 68 450 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 819 1,894 6no impact stated Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 108 minor Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 23 357 major Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,402 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 819 1,894 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 12 66 minor Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 8 459 major Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,402 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 819 1,894 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,171 3no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 12 66 minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 35 minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 184 1,013 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 819 1,894 4no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 172 803 minor Reducto Partial degradation of Parse for requests with embed_pdf_metadata Sep 16 02:59 — 10 145 minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 819 1,894 4minor FingerprintPro Ingress endpoint degradations Sep 16 01:17 3 min 2 3

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