Third Party Index

Upstream incidents

no impact stated· Telesign· · 23 h 36 min

Possible Delays in Service Response

Listed as a subprocessor by 7 tracked vendors · 457 within 2 hops · In window: 1 vendor listing it (16 within 2 hops)

Reporting vendor List it List one of those Telesign · listed by 7 tracked vendors Telesign DigitalOcean · listed by 89 tracked vendors · incident: Support Portal Service Disruption, Sep 16 09:48 UTC DigitalOcean Okta · listed by 278 tracked vendors Okta LinkedIn · listed by 58 tracked vendors LinkedIn Adobe · listed by 34 tracked vendors Adobe Zoho · listed by 33 tracked vendors Zoho SheerID · listed by 1 tracked vendor SheerID Blackboard · listed by 0 tracked vendors Blackboard MongoDB · listed by 230 tracked vendors · incident: Support Portal Outage, Sep 16 09:06 UTC MongoDB Workato · listed by 66 tracked vendors · incident: Salesforce Connector Performance Degradation, Sep 16 09:28 UTC Workato Gainsight Software · listed by 55 tracked vendors · incident: Salesforce Service Disruption - Cascading impact on Gainsight CS functionality, Sep 16 10:34 UTC Gainsight Software Xero · listed by 30 tracked vendors · incident: Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central, Sep 16 08:49 UTC Xero Bitbucket · listed by 11 tracked vendors · incident: Delays with Bitbucket Pipelines Execution, Sep 16 09:32 UTC Bitbucket Rapid7 · listed by 8 tracked vendors · incident: Rapid7 Customer Portal Degradation, Sep 16 09:27 UTC Rapid7 DevRev · listed by 5 tracked vendors · incident: Web App and Computer Access Issues (US-East), Sep 16 09:30 UTC DevRev Optimizely · listed by 5 tracked vendors · incident: Delay of E-Mails Submitted via SMTP API, Sep 16 08:33 UTC Optimizely Bullhorn · listed by 2 tracked vendors · incident: Salesforce Outage - Performance and Connection Issues, Sep 16 08:42 UTC Bullhorn Digicert · listed by 2 tracked vendors · incident: DigiCert Alert - Chat & Email Third-Party Service Issue, Sep 16 09:40 UTC Digicert InfluxData · listed by 2 tracked vendors · incident: Query performance degradation in Azure Westeurope., Sep 16 10:08 UTC InfluxData UiPath · listed by 2 tracked vendors · incident: Multiple Region- Uipath Customer Portal - Degraded Performance, Sep 16 09:14 UTC UiPath IXOPAY · listed by 0 tracked vendors · incident: Support portal and ticketing intermittently unavailable — third-party service disruption, Sep 16 09:50 UTC IXOPAY Nintex · listed by 0 tracked vendors · incident: DocGen for Salesforce failures due to Salesforce's API outage, Sep 16 10:44 UTC Nintex Procore · listed by 0 tracked vendors · incident: Third party degradation impacting Procore Customer Support, Sep 16 09:33 UTC Procore OpenAI · listed by 794 tracked vendors OpenAI Atlassian · listed by 301 tracked vendors Atlassian Fivetran · listed by 147 tracked vendors Fivetran Elasticsearch · listed by 128 tracked vendors Elasticsearch Pylon · listed by 91 tracked vendors Pylon + 430 more

Incidents starting 30 min before to 2 h after

DigitalOcean lists Telesign Support Portal Service Disruption ↗ minor +50 min 11 h 21 min
Optimizely lists Okta (2 hops) Delay of E-Mails Submitted via SMTP API ↗ minor −25 min 23 min
Bullhorn lists DigitalOcean (2 hops) Salesforce Outage - Performance and Connection Issues ↗ major −16 min 11 h 30 min
Xero lists Adobe (2 hops) Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central ↗ major −9 min 6 h 23 min
MongoDB lists Okta (2 hops) Support Portal Outage ↗ major +9 min 6 h 24 min
UiPath lists Okta (2 hops) Multiple Region- Uipath Customer Portal - Degraded Performance ↗ minor +16 min 8 h 31 min
Rapid7 lists Okta (2 hops) Rapid7 Customer Portal Degradation ↗ no impact stated +29 min 7 h 3 min
Workato lists Okta (2 hops) Salesforce Connector Performance Degradation ↗ minor +30 min 7 h 52 min
DevRev lists Okta (2 hops) Web App and Computer Access Issues (US-East) ↗ minor +32 min 50 min
Bitbucket lists Okta (2 hops) Delays with Bitbucket Pipelines Execution ↗ minor +34 min 43 min
Procore lists Okta (2 hops) Third party degradation impacting Procore Customer Support ↗ minor +36 min 6 h 46 min
Digicert lists LinkedIn, Adobe (2 hops) DigiCert Alert - Chat & Email Third-Party Service Issue ↗ major +43 min 12 h 33 min
IXOPAY lists Okta (2 hops) Support portal and ticketing intermittently unavailable — third-party service disruption ↗ major +52 min 24 h 6 min
InfluxData lists Okta (2 hops) Query performance degradation in Azure Westeurope. ↗ minor +1 h 10 min 6 h 48 min
Gainsight Software lists Okta (2 hops) Salesforce Service Disruption - Cascading impact on Gainsight CS functionality ↗ no impact stated +1 h 36 min 8 h 35 min
Nintex lists Okta (2 hops) DocGen for Salesforce failures due to Salesforce's API outage ↗ no impact stated +1 h 46 min 9 h 38 min

Incidents

minor rollbar Increased occurrence processing pipeline latency Sep 16 09:45 26 min 30 155 major Matterport Intermittent Issues with Support Case Submission and Phone Support Sep 16 09:43 6 h 14 min 1 2 major Digicert DigiCert Alert - Chat & Email Third-Party Service Issue Sep 16 09:40 12 h 33 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Airtel India Sep 16 09:40 4 h 58 min 815 1,881 30minor Socure [Sev3] Increased Latency with Sigma Fraud and Synthetic Sep 16 09:39 33 min 3 15 1minor WithSecure™ Partner Portal and eService access disruption due to third-party service incident Sep 16 09:36 3 h 51 min 2 515 no impact stated Teamtailor Intermittent availability issue Sep 16 09:35 — 2 3 no impact stated Apptio Salesforce Outage – Support Case Access Impacted Sep 16 09:34 6 h 41 min 1 minor Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 14 minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 98 minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 66 713 2no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 28 minor Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 67 447 1minor Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 96 501 2minor Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 53 1critical Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 1critical BigCommerce Contact Center System Outage Sep 16 09:15 6 h 27 min 1 minor UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 12 1major MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 230 1,434 8major Kaseya [KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Services Sep 16 09:06 6 h 14 min 2 3 minor Flexera Flexera Community- Service unavailable Sep 16 09:04 25 h 57 min 1 no impact stated Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 7 457 1minor Gearset Salesforce service disruption affecting multiple instances Sep 16 08:55 9 h 57 min 2 3 minor Instructure Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. Sep 16 08:52 6 h 37 min 2 4 major Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 30 104 major Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 major Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 minor Signicat Degraded performance - Signicat Dashboard Sep 16 08:36 2 h 3 min 1 minor Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 14 minor Exact All products - Support portal unavailable (Global) Sep 16 08:28 21 h 23 min 1 2 minor Cursor Investigating service degradation Sep 16 08:03 39 min 9 28 1minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 232 minor Qualys AE Platform 1: Qualys UI Login issue with MFA enabled user [IM-12869] Sep 16 07:39 16 min 6 21 major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 207 1,172 2minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 67 447 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 815 1,881 6no impact stated Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 108 minor Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 22 353 major Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,391 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 815 1,881 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 12 66 minor Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 7 457 major Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,391 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 815 1,881 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 28 1,163 3no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 12 66 minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 35 minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 182 1,007

Previous Next