Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 5 h 55 min

SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 7 vendors listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Postmark · listed by 109 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment CircleCI · listed by 9 tracked vendors · incident: Delays in processing new signups and plan changes, Sep 23 18:13 UTC CircleCI Bullhorn · listed by 2 tracked vendors · incident: Bullhorn ATS/CRM/Bullhorn One - Payroll Export Performance Issue, Sep 23 19:13 UTC Bullhorn Toggl · listed by 1 tracked vendor · incident: Elevated API Errors, Sep 23 18:23 UTC Toggl Ciptex · listed by 0 tracked vendors · incident: Twilio - Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone to the United Kingdom of Great Britain and Northern Ireland, Sep 23 19:35 UTC Ciptex Cognite AS · listed by 0 tracked vendors · incident: Degraded search and data modeling indexing performance, Sep 23 17:45 UTC Cognite AS Tesorio · listed by 0 tracked vendors · incident: Cash Application Recommendations — delayed generation, Sep 23 18:21 UTC Tesorio Vamp · listed by 0 tracked vendors · incident: Delays in processing new signups and plan changes, Sep 23 18:13 UTC Vamp Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Fullstory · listed by 88 tracked vendors · incident: Failure to load assets during playback for sessions (EU1 Data Center), Sep 23 19:00 UTC Fullstory Fly.io · listed by 15 tracked vendors · incident: Partial Sprites outage, Sep 23 18:44 UTC Fly.io Cube Dev · listed by 3 tracked vendors · incident: Service Cloud workers seems to be down, Sep 23 18:35 UTC Cube Dev Canonical · listed by 1 tracked vendor · incident: "wiki.ubuntu.com" is Down, Sep 23 17:46 UTC Canonical Kinde · listed by 0 tracked vendors · incident: 504 gateway errors for some domains, Sep 23 17:53 UTC Kinde Skyhigh Security · listed by 0 tracked vendors · incident: SKI-399 - Incident - Service Degradation, Sep 23 18:12 UTC Skyhigh Security Skyhigh Security · listed by 0 tracked vendors · incident: SKI-399 - Incident - Service Degradation, Sep 23 18:12 UTC Skyhigh Security OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Slack · listed by 514 tracked vendors Slack Mailgun · listed by 242 tracked vendors Mailgun Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Amplitude · listed by 141 tracked vendors Amplitude ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 91 tracked vendors Pylon + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

Cognite AS lists Twilio Degraded search and data modeling indexing performance ↗ minor −12 min 18 h 22 min
CircleCI lists Segment Delays in processing new signups and plan changes ↗ no impact stated +17 min 1 h 52 min
Vamp lists Segment Delays in processing new signups and plan changes ↗ no impact stated +17 min 1 h 52 min
Tesorio lists SendGrid Cash Application Recommendations — delayed generation ↗ minor +24 min 1 h 48 min
Toggl lists SendGrid Elevated API Errors ↗ no impact stated +27 min 4 min
Bullhorn lists Twilio Bullhorn ATS/CRM/Bullhorn One - Payroll Export Performance Issue ↗ minor +1 h 16 min 1 h 54 min
Ciptex lists Twilio Twilio - Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone to the United Kingdom of Great Britain and Northern Ireland ↗ minor +1 h 39 min 27 h 49 min
Canonical lists Salesforce (2 hops) "wiki.ubuntu.com" is Down ↗ major −10 min 24 min
Kinde lists Stripe, Plain (2 hops) 504 gateway errors for some domains ↗ no impact stated −4 min 1 h 12 min
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-399 - Incident - Service Degradation ↗ minor +16 min 49 min
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-399 - Incident - Service Degradation ↗ minor +16 min 49 min
Cube Dev lists Stripe, Anthropic (2 hops) Service Cloud workers seems to be down ↗ no impact stated +39 min ongoing
Fly.io lists Stripe, Anthropic (2 hops) Partial Sprites outage ↗ major +47 min 7 h 28 min
Fullstory lists Anthropic, Salesforce (2 hops) Failure to load assets during playback for sessions (EU1 Data Center) ↗ major +1 h 3 min —

Incidents

major OpenSesame Simon Authoring - unable to save course content Sep 24 18:28 22 min 2 10 minor Moneris Intermittent Interac declines - Important Update Sep 24 18:27 1 h 9 min 1 minor Hugging Face Some GPU Jobs and Spaces failing to start Sep 24 18:00 15 h 57 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria Sep 24 17:55 23 h 3 min 815 1,881 8minor KnowBe4 Protect & Prevent Degraded Performance - US Sep 24 17:53 15 h 23 min 6 no impact stated Coralogix EU2 - delayed/missing metrics for data usage Sep 24 17:37 47 min 24 108 minor Mux Elevated webhook delivery latency Sep 24 17:37 44 min 23 523 1no impact stated Veracode Veracode Platform Unavailable. Sep 24 17:30 — 3 minor GoCardless ongoing Intermittent ARUDD-8 failures for Nationwide Bank Sep 24 17:21 ongoing 6 28 minor Twilio· SendGrid· Segment Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 Sep 24 17:19 43 min 815 1,881 10minor GitHub Disruption with billing information updates Sep 24 16:51 3 h 49 min 207 1,172 3minor Finch Justworks connections returning missing employment start dates Sep 24 16:38 14 h 6 min 6 117 major Fly.io State database issues in GRU Sep 24 16:31 2 h 40 min 15 160 minor Twilio· SendGrid· Segment Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) Sep 24 16:22 2 h 4 min 815 1,881 6no impact stated ZoomInfo GTM Studio - Audiences Sep 24 16:17 7 h 56 min 44 168 minor Barracuda Networks Delay for NetSec Firewall Alerts for US-East and EU-West customers Sep 24 16:15 27 h 37 min 1 14 minor Worldpay INC0663518 - We are aware of potential issues with a third-party Alternative Payment Method (APM) Sep 24 15:49 16 min 10 55 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 24 15:47 6 h 9 min 182 1,007 1major Supabase Project Lifecycle Issues in eu-west-1 Sep 24 15:36 2 h 1 min 67 447 minor Contentsquare Issue affecting Share Zoning Feature Sep 24 15:11 5 h 39 min 7 99 major Astronomer Astro UI Deployment view unavailable Sep 24 14:52 41 min 5 68 minor Ping Identity PingOne for Enterprise - NA region - SSO and Admin Degradation Sep 24 14:52 1 h 8 min 6 53 major Fly.io Private Networking issues (6PN) Sep 24 14:51 46 min 15 160 1minor Exact All Products - Issues when creating or renewing bank link for Rabobank (NL) Sep 24 14:41 4 days 1 2 minor Twilio· SendGrid· Segment Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available Sep 24 14:37 4 h 58 min 815 1,881 6minor Resend Intermittent errors on some dashboard and API requests Sep 24 14:31 51 min 78 225 no impact stated Hightouch Hightouch sync run delays Sep 24 14:27 — 30 199 major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 14:09 42 min 1 1,391 no impact stated HubSpot The Salesforce integration is unavailable for some customers Sep 24 14:08 7 h 18 min 459 1,059 2major Flexera Flexera One - IT Asset Management - NAM - Menu items not loading Sep 24 14:08 6 h 25 min 1 minor Signicat Incident on 3rd party service - FTN - Mobiilivarmmene/Telia Sep 24 13:49 16 h 41 min 1 critical ShipStation Evri - Unable to create labels Sep 24 13:47 22 h 44 min 1 no impact stated Teamtailor Intermittent availability issue Sep 24 13:30 1 min 2 3 minor HighLevel Opportunity Actions Issue Sep 24 13:30 1 h 1 minor dbt Labs Intermittent BigQuery job failures using Workload Identity Federation in EMEA Sep 24 13:27 12 h 22 min 47 505 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 13:20 44 min 1 1,391 minor Exact Exact Online - Projects incorrectly linked to bank transactions (NL/BE) Sep 24 13:02 5 days 1 2 major Canonical Component "ubuntu.com" and a few other components are Down Sep 24 12:41 23 min 1 1,391 major SurveyMonkey Audience Preview Page is not responding Sep 24 12:16 3 h 16 min 25 45 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to MTS Belarus Sep 24 11:52 3 h 17 min 815 1,881 4minor MotherDuck Elevated errors in the us-east-1 region Sep 24 11:29 55 min 1 minor Zoom Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India Sep 24 11:19 2 h 23 min 182 1,007 minor Signicat Incident on 3rd party service - FTN - Saastopankki Sep 24 11:14 19 h 17 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Cameroon Sep 24 11:13 2 days 815 1,881 3minor Tinybird eu-west-1 degraded Sep 24 10:59 3 h 19 289 no impact stated Teamwork.com Issue with tasks creation in Projects Sep 24 10:42 39 min 2 critical Supabase Permission errors in the Supabase Dashboard Sep 24 10:37 1 h 12 min 67 447 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 10:11 10 h 20 min 1 major Sarvam AI Partial Outage on Voice Agents Sep 24 09:17 — 4 major Yotpo Loyalty Home Page Currently experiencing loading issues Sep 24 09:06 3 min 1

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