Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 1 h 46 min

Voice Insights Console Dashboard Error

Listed as a subprocessor by 821 tracked vendors · 1,898 within 2 hops · In window: 3 vendors listing it (8 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,539 tracked vendors Amazon Web Services Google Cloud · listed by 1,406 tracked vendors Google Cloud OpenAI · listed by 802 tracked vendors OpenAI Microsoft · listed by 748 tracked vendors Microsoft Anthropic · listed by 581 tracked vendors Anthropic Slack · listed by 519 tracked vendors Slack Datadog · listed by 418 tracked vendors Datadog Snowflake · listed by 321 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 130 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 104 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 484 tracked vendors Twilio SendGrid · listed by 347 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Notion · listed by 21 tracked vendors · incident: Issues managing email addresses and aliases, Sep 11 17:23 UTC Notion Notion · listed by 16 tracked vendors · incident: Issues managing email addresses and aliases, Sep 11 17:23 UTC Notion CallHippo · listed by 0 tracked vendors · incident: India Calling Service Issue on Some Routes in the India Region, Sep 11 17:12 UTC CallHippo Stripe · listed by 719 tracked vendors Stripe Anthropic · listed by 581 tracked vendors Anthropic Salesforce · listed by 501 tracked vendors Salesforce HubSpot · listed by 465 tracked vendors HubSpot Sentry · listed by 463 tracked vendors Sentry Datadog · listed by 418 tracked vendors Datadog Zendesk · listed by 387 tracked vendors Zendesk Intercom · listed by 370 tracked vendors Intercom Atlassian · listed by 303 tracked vendors Atlassian Okta · listed by 280 tracked vendors Okta MongoDB · listed by 231 tracked vendors MongoDB Supabase · listed by 68 tracked vendors · incident: Latency issues resulting in 504 errors, Sep 11 17:00 UTC Supabase LINK Mobility Group ASA · listed by 5 tracked vendors · incident: Telia Sweden - Content Charger - Ongoing disturbance, Sep 11 18:59 UTC LINK Mobility Group … InfluxData · listed by 2 tracked vendors · incident: SSO Login Service Availability (other login methods not affected), Sep 11 16:32 UTC InfluxData CYPHER Learning · listed by 0 tracked vendors · incident: Custom Domain Issue, Sep 11 18:10 UTC CYPHER Learning JupiterOne · listed by 0 tracked vendors · incident: Elevated J1QL query execution times, Sep 11 16:35 UTC JupiterOne OpenAI · listed by 802 tracked vendors OpenAI Microsoft · listed by 748 tracked vendors Microsoft Cloudflare · listed by 604 tracked vendors Cloudflare Slack · listed by 519 tracked vendors Slack Mailgun · listed by 244 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 147 tracked vendors Pendo Amplitude · listed by 142 tracked vendors Amplitude ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 130 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 92 tracked vendors Pylon Linear · listed by 91 tracked vendors Linear Fullstory · listed by 89 tracked vendors Fullstory + 13 more+ 807 more+ 1,057 more

Incidents starting 30 min before to 2 h after

CallHippo lists Twilio India Calling Service Issue on Some Routes in the India Region ↗ minor +10 min 7 h 4 min
Notion lists Twilio Issues managing email addresses and aliases ↗ major +21 min 2 h 40 min
Notion lists Twilio Issues managing email addresses and aliases ↗ major +21 min 2 h 40 min
InfluxData lists Salesforce, Okta (2 hops) SSO Login Service Availability (other login methods not affected) ↗ major −30 min 2 h 54 min
JupiterOne lists Salesforce, Sentry (2 hops) Elevated J1QL query execution times ↗ minor −26 min 3 h 15 min
Supabase lists HubSpot, Sentry (2 hops) Latency issues resulting in 504 errors ↗ no impact stated −2 min —
CYPHER Learning lists HubSpot, Datadog (2 hops) Custom Domain Issue ↗ minor +1 h 8 min 1 h 11 min
LINK Mobility Group ASA lists Salesforce (2 hops) Telia Sweden - Content Charger - Ongoing disturbance ↗ minor +1 h 57 min 7 h 9 min

Incidents

major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 02:02 4 min 6 38 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 01:02 8 min 6 38 minor Bandwidth Bandwidth Local Market Impairment - 248 - Richmond, VA Sep 12 00:49 12 h 45 min 12 67 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong Sep 12 00:16 16 days 821 1,898 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 00:02 7 min 6 38 major Metronome Elevated API Error Rate Sep 11 23:22 2 h 15 min 13 125 minor Kombo Increased API latency in EU region Sep 11 20:42 27 min 8 11 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico Sep 11 20:37 9 h 41 min 821 1,898 2major Smartsheet Smartsheet and Smartsheet Login Unavailable for Smartsheet US Sep 11 20:20 3 h 9 min 11 13 minor UiPath Some customers will not be able to deploy solution packages Sep 11 19:47 1 h 45 min 2 12 1critical Resend Unresponsive remote MCP server Sep 11 19:27 — 78 229 no impact stated Yellow.ai Elevated 503 Errors in EURO Region Sep 11 19:02 25 min 1 minor LINK Mobility Group ASA Telia Sweden - Content Charger - Ongoing disturbance Sep 11 18:59 7 h 9 min 5 13 critical Pulumi Neo Outage Sep 11 18:02 6 h 17 min 5 14 major Notion· Notion Issues managing email addresses and aliases Sep 11 17:23 2 h 40 min 37 164 1minor Twilio· SendGrid· Segment Voice Insights Console Dashboard Error Sep 11 17:02 1 h 46 min 821 1,898 3no impact stated Supabase Latency issues resulting in 504 errors Sep 11 17:00 — 68 452 no impact stated Plaid Statements API downtime Sep 11 16:56 5 h 19 min 15 34 major InfluxData SSO Login Service Availability (other login methods not affected) Sep 11 16:32 2 h 54 min 2 515 no impact stated HighLevel S2S Model - Gemini-3.1-flash-live-preview is facing Service Disruption – Investigating with Google Sep 11 16:30 — 2 minor Discord Media Proxy Latency High Sep 11 16:24 1 h 21 min 14 113 minor OpenAI 1% of ChatGPT Work (mobile/web) turns are failing for existing threads Sep 11 16:22 9 h 34 min 802 1,951 9no impact stated MaxMind High latency for the us-east region Sep 11 15:47 3 days 25 120 1minor Feedly Threat Intelligence Some users are experiencing slowness Sep 11 15:43 21 min 1 minor Instructure Errors Following Item Creation In Canvas Sep 11 15:26 14 min 2 4 no impact stated Pitney Bowes Shipping API - Incident Quick Close Sep 11 15:25 1 min 1 2 no impact stated Hostinger· Hosting24 Emergency Hardware Maintenance of Server br-804 Sep 11 15:18 53 min 1 major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 15:02 2 min 6 38 minor Bandwidth Isolated LAX Datacenter Incident Sep 11 14:51 49 min 12 67 major Digicert DigiCert Alert Sep 11 14:36 15 h 6 min 2 3 minor Plain Insights data delays Sep 11 14:31 1 h 25 min 45 1,026 major Orum Orum Dialer Not Working Sep 11 14:24 24 min 1 major Anthropic Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 Sep 11 14:19 17 min 581 1,862 4minor Vezgo Newton connector outage Sep 11 14:15 20 days 1 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 11 14:08 9 min 1 5 minor hCaptcha Increased endpoint latency in some regions Sep 11 14:04 16 min 10 756 major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 14:02 4 min 6 38 major Posit issues deploying new applications Sep 11 13:59 3 h 24 min 1 minor Twilio· SendGrid· Segment TwiML Bins – Service Failures Sep 11 13:39 2 h 3 min 821 1,898 8major Spacelift Event Processing Delays Sep 11 13:22 20 min 1 2 minor Astrodon Corp (Loops) Delay in email metric processing Sep 11 13:16 1 h 33 min 21 176 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East Sep 11 12:53 6 h 10 min 821 1,898 9minor DevRev Elevated API latency in the India region Sep 11 12:10 30 min 5 99 no impact stated CloudConvert Delayed webhook delivery Sep 11 11:19 — 12 33 minor Cursor Investigating service degradation Sep 11 11:08 28 min 9 28 major Etleap Increased latencies for Facebook pipelines Sep 11 11:06 6 h 17 min 1 37 major Canonical "lists.ubuntu.com" is Down Sep 11 11:05 19 min 1 1,406 major Lovable Lovable Desktop App for Windows Crashing Sep 11 10:50 1 h 16 min 1 minor Infobip Saudi Arabia - Conversations service degradation Sep 11 10:50 — 21 178 minor Exact Exact Online – Payment batches are not matched automatically via Exact PSD2 link for ING. Sep 11 10:47 5 days 1 2

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