Third Party Index

Upstream incidents

no impact stated· Heap· · 40 min

Heap Connect Sync Delays

Listed as a subprocessor by 24 tracked vendors · 241 within 2 hops

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,539 tracked vendors Amazon Web Services Google Cloud · listed by 1,406 tracked vendors Google Cloud OpenAI · listed by 802 tracked vendors OpenAI Zendesk · listed by 387 tracked vendors Zendesk Snowflake · listed by 321 tracked vendors Snowflake Hotjar · listed by 47 tracked vendors Hotjar IBM · listed by 26 tracked vendors IBM Ada Support · listed by 17 tracked vendors Ada Support Contentsquare · listed by 7 tracked vendors Contentsquare scaletrix.com · listed by 1 tracked vendor scaletrix.com Heap · listed by 24 tracked vendors Heap Vanta · listed by 106 tracked vendors Vanta Deepgram · listed by 77 tracked vendors Deepgram Fireflies.AI · listed by 15 tracked vendors Fireflies.AI Orb · listed by 15 tracked vendors Orb Userflow · listed by 8 tracked vendors Userflow Bugcrowd · listed by 3 tracked vendors Bugcrowd Termly · listed by 3 tracked vendors Termly InMoment · listed by 2 tracked vendors InMoment Matillion · listed by 2 tracked vendors Matillion SnapLogic · listed by 2 tracked vendors SnapLogic APPZEN · listed by 1 tracked vendor APPZEN Captain Data · listed by 1 tracked vendor Captain Data Toggl · listed by 1 tracked vendor Toggl ActiveState · listed by 0 tracked vendors ActiveState Salesforce · listed by 501 tracked vendors Salesforce Twilio · listed by 484 tracked vendors Twilio Zendesk · listed by 387 tracked vendors Zendesk SendGrid · listed by 347 tracked vendors SendGrid Mailgun · listed by 244 tracked vendors Mailgun Segment · listed by 179 tracked vendors Segment LaunchDarkly · listed by 64 tracked vendors LaunchDarkly Baseten · listed by 52 tracked vendors Baseten Hyperdoc (a.k.a. Recall.ai) · listed by 52 tracked vendors Hyperdoc (a.k.a. Rec… Hotjar · listed by 47 tracked vendors Hotjar Tableau · listed by 40 tracked vendors Tableau turbopuffer · listed by 39 tracked vendors turbopuffer LiveKit · listed by 33 tracked vendors LiveKit Paddle · listed by 33 tracked vendors Paddle Sinch · listed by 29 tracked vendors Sinch ChartMogul · listed by 27 tracked vendors ChartMogul SolarWinds · listed by 27 tracked vendors SolarWinds Infobip · listed by 21 tracked vendors Infobip Knock Labs · listed by 20 tracked vendors Knock Labs Upstash · listed by 20 tracked vendors Upstash + 10 more+ 197 more

Incidents

major Canonical "archive.ubuntu.com" is Down Sep 11 10:30 20 min 1 1,406 minor Sumo Logic Problem with Cloud SIEM Processing in Australia (AU) Sep 11 10:24 1 h 27 min 29 635 major LINK Mobility Group ASA [2026-09-11] SMS Traffic to Austria – Delayed or Missing Messages Sep 11 10:20 4 h 4 min 5 13 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Multiple Networks in Ireland Sep 11 10:13 4 h 42 min 821 1,898 2no impact stated CoreWeave OIDC Authentication issue to CoreWeave AI Object Storage (CAIOS) Sep 11 10:12 55 min 12 1,120 no impact stated Temporal Some customers in APSE region may experience incomplete responses from Temporal Cloud metrics (OpenMetrics) Sep 11 10:10 4 h 18 min 46 1,105 5major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 10:02 3 min 6 38 critical LINK Mobility Group ASA [2026-09-11][WebSMS] Service Disruption Sep 11 09:37 4 h 47 min 5 13 minor Exact Exact Boekhoud Gemak - Error loading large general ledger accounts (NL) Sep 11 09:22 3 days 1 2 minor Lago Degraded performance on our API Sep 11 09:08 3 h 28 min 5 76 minor OpenAI Elevated errors for GPT-5.6 Sol on the API Sep 11 09:08 2 h 13 min 802 1,951 6major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 09:07 7 min 6 38 no impact stated Docebo ongoing Snowflake Service Outage in EU Central (eu-central-1) Sep 11 09:04 ongoing 8 28 no impact stated Uanataca Degradation of Prevent and Trust and Sign services Sep 11 08:46 — 1 2 minor InfluxData Query performance degradation in Azure Westeurope Sep 11 08:45 1 h 1 min 2 515 no impact stated Fireworks Service Degradation for one of our Serverless models Sep 11 07:54 22 min 54 1,387 minor OpenAI Elevated errors for ChatGPT users in Europe Sep 11 07:53 2 h 23 min 802 1,951 major Flexera Flexera One - IT Asset Management - APAC & EU - Inventory .ZIP File Processing Delays Sep 11 07:47 5 days 1 minor Scaleway [NETI] - DC2/S103/A7 - Public switch reboot Sep 11 07:43 1 h 14 min 23 359 major Canonical Component "security.ubuntu.com" and a few other components are Down Sep 11 07:25 38 min 1 1,406 no impact stated SendPulse Authorisation Service is down Sep 11 07:18 8 min 3 6 critical Snowflake INC20000213 Sep 11 07:18 6 h 321 1,923 3no impact stated SendPulse Member Area is back up Sep 11 07:11 9 min 3 6 critical Boomi, LP Boomi - Agentstudio - Control Tower Outage - Resolved Sep 11 07:06 3 h 15 min 16 99 major Canonical Component "archive.ubuntu.com" and a few other components are Down Sep 11 06:50 30 min 1 1,406 minor Telesign 2-Way service interruptions - Belgium All Sep 11 06:39 3 h 5 min 8 461 minor Bitbucket Intermittent reliability issue with Bitbucket Cloud Sep 11 06:31 1 h 28 min 11 14 major Canonical "archive.ubuntu.com" is Down Sep 11 06:30 14 min 1 1,406 no impact stated Plivo Intermittent Call failures towards India Sep 11 06:02 33 min 16 358 1major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 06:02 4 min 6 38 major Matillion We have identified an issue affecting pipeline execution in the US region and are working on a resolution. Sep 11 05:57 2 h 12 min 2 14 no impact stated SurveyMonkey Adding contacts on the contacts page didn't work Sep 11 05:00 — 25 45 major Canonical "Landscape" is Down Sep 11 04:48 17 min 1 1,406 no impact stated Bandwidth Bandwidth Local Market Impairment - 226 - Harrisburg, PA Sep 11 04:32 4 h 27 min 12 67 major Discord Issue with establishing voice calls Sep 11 04:21 2 h 20 min 14 113 no impact stated Heap Heap Connect Sync Delays Sep 11 03:39 40 min 24 241 minor Entri Delays issuing new SSL certificates Sep 11 01:58 1 h 30 min 4 9 minor FingerprintPro Visitor API and Search Event API degradation Sep 11 01:50 1 h 56 min 2 3 minor MongoDB Atlas is experiencing issues with issuing certificates from Lets Encrypt Sep 11 01:28 2 h 23 min 231 1,444 major Employment Hero HR Documents - Optional Clauses are not disappearing from finalised documents Sep 11 00:42 6 h 22 min 1 2 minor Telestream UP Platform - Unable to Log In Sep 11 00:00 18 min 1 13 minor Descript Underlord Sep 10 23:15 16 h 7 min 1 5 major Latitude.sh Network issue affecting services in Sao Paulo location Sep 10 22:03 2 h 5 120 minor Lithic Mastercard chargeback settlement data delay Sep 10 21:50 16 h 23 min 1 2 minor Anthropic Elevated latency on the Claude API for some users Sep 10 21:43 1 h 40 min 581 1,862 3minor Descript Backend Workflow Outage Sep 10 21:18 2 h 35 min 1 5 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 10 21:14 14 min 1 5 major Orum Analytics Issue Sep 10 21:12 45 min 1 major Moneris Interac TSP (Wallet Based declines) - Important Update Sep 10 21:11 26 min 1 no impact stated Stripe Elevated Interac errors Sep 10 20:53 35 min 719 1,650 7

Previous Next