Third Party Index

Upstream incidents

minor· Scaleway· · 3 days

[EDGE] Faulty cache server

Listed as a subprocessor by 17 tracked vendors · 308 within 2 hops · In window: 1 vendor listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Digital Realty · listed by 11 tracked vendors Digital Realty Clever Cloud · listed by 1 tracked vendor Clever Cloud Scaleway · listed by 17 tracked vendors Scaleway Sinch · listed by 24 tracked vendors · incident: Customer Support - Ticketing System, Sep 25 15:31 UTC Sinch Mailgun · listed by 218 tracked vendors Mailgun Mistral · listed by 24 tracked vendors Mistral 84codes · listed by 22 tracked vendors 84codes Crisp · listed by 10 tracked vendors Crisp Unipile · listed by 9 tracked vendors Unipile Datadome · listed by 3 tracked vendors Datadome Cobbai · listed by 1 tracked vendor Cobbai EvaluAgent · listed by 1 tracked vendor EvaluAgent Hyperping · listed by 1 tracked vendor Hyperping Meltwater · listed by 1 tracked vendor Meltwater TensorX · listed by 1 tracked vendor TensorX Alke Tech · listed by 0 tracked vendors Alke Tech Ansvar AI · listed by 0 tracked vendors Ansvar AI Twilio · listed by 425 tracked vendors · incident: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil, Sep 25 15:01 UTC Twilio Datadog · listed by 376 tracked vendors · incident: Users are unable to acknowledge, escalate, or resolve On-Call Pages, Sep 25 15:11 UTC Datadog SendGrid · listed by 300 tracked vendors · incident: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil, Sep 25 15:01 UTC SendGrid Segment · listed by 162 tracked vendors · incident: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil, Sep 25 15:01 UTC Segment PagerDuty · listed by 36 tracked vendors · incident: Issue Identified - Incident Workflows experiencing delays, Sep 25 13:39 UTC PagerDuty Brevo · listed by 15 tracked vendors · incident: Issue with push notifications in conversation mobile app, Sep 25 14:42 UTC Brevo Telnyx · listed by 15 tracked vendors · incident: Telnyx's Support AI Assistant (TAIA) - currently unavailable, Sep 25 15:00 UTC Telnyx Greenhouse · listed by 5 tracked vendors · incident: Greenhouse Report Connector Outage, Sep 25 14:25 UTC Greenhouse VTEX · listed by 0 tracked vendors · incident: Admin Access Issue, Sep 25 14:50 UTC VTEX Salesforce · listed by 463 tracked vendors Salesforce Sentry · listed by 398 tracked vendors Sentry Zendesk · listed by 353 tracked vendors Zendesk Intercom · listed by 312 tracked vendors Intercom Atlassian · listed by 283 tracked vendors Atlassian GitHub · listed by 184 tracked vendors GitHub Zapier · listed by 116 tracked vendors Zapier Gong · listed by 87 tracked vendors Gong Pylon · listed by 87 tracked vendors Pylon Customer.io · listed by 76 tracked vendors Customer.io Baseten · listed by 50 tracked vendors Baseten + 3 more+ 271 more

Incidents starting 30 min before to 2 h after

Sinch lists Scaleway Customer Support - Ticketing System ↗ minor +1 h 46 min 54 min
PagerDuty lists Mailgun (2 hops) Issue Identified - Incident Workflows experiencing delays ↗ minor −5 min 1 h 17 min
Greenhouse lists Mailgun (2 hops) Greenhouse Report Connector Outage ↗ minor +41 min 51 min
Brevo lists Sinch (2 hops) Issue with push notifications in conversation mobile app ↗ minor +57 min 15 min
VTEX lists Sinch (2 hops) Admin Access Issue ↗ minor +1 h 5 min 1 h 28 min
Telnyx lists Mailgun (2 hops) Telnyx's Support AI Assistant (TAIA) - currently unavailable ↗ major +1 h 15 min 54 min
Twilio lists Sinch (2 hops) Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil ↗ minor +1 h 16 min 7 h 48 min
SendGrid lists Sinch (2 hops) Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil ↗ minor +1 h 16 min 7 h 48 min
Segment lists Sinch (2 hops) Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil ↗ minor +1 h 16 min 7 h 48 min
Datadog lists Mailgun (2 hops) Users are unable to acknowledge, escalate, or resolve On-Call Pages ↗ minor +1 h 27 min 27 min

Incidents

major Flexera Flexera One IT Asset Management - App Portal Errors and API Request Failures Sep 25 23:18 2 days 1 critical Snowflake INC20000237 Sep 25 23:00 1 h 20 min 309 1,634 4critical OpenAI Issues with Codex Sep 25 22:58 55 min 688 1,657 4no impact stated ZoomInfo Chorus Platform UI data Processing Delay Sep 25 21:04 2 h 57 min 42 153 no impact stated Veracode Veracode Platform is unavailable for some users - Recovered Sep 25 20:40 11 min 3 minor Xactus ongoing Equifax Activation Delays - Undisclosed DebtX Sep 25 20:25 ongoing 1 minor Maven AGI Agent Designer Authentication Degredation Sep 25 20:04 5 h 11 min 4 26 major New Relic Data Irregularities for US region Sep 25 19:57 2 h 35 min 79 345 no impact stated Worldpay INC0665567 - Authorizations & Payments - Visa Sep 25 19:30 — 10 47 minor GoDaddy Support Services Degraded Sep 25 18:40 2 h 44 min 3 9 major Render Build and deploy failures in Oregon Sep 25 18:26 12 min 17 99 minor Twilio· SendGrid· Segment SMS Delivery Failures From a Subset of Twilio Short Codes to T-Mobile United States Sep 25 18:11 2 h 24 min 719 1,611 6minor Zoom ongoing Service Degradation Affecting Customer Using Polycom Devices Going Offline Sep 25 17:45 ongoing 162 839 no impact stated Middesk Degraded Performance on Tennessee SOS Search Sep 25 16:51 1 min 6 42 minor Telesign Operator Service Alert - Italy (IT) - All MNO's - Quality degradation Sep 25 16:43 1 h 33 min 7 406 major Flexera Flexera One - IT Asset Management - Inventory Data Loading Issues Sep 25 16:19 14 h 54 min 1 no impact stated Modern Treasury Sandbox Payments Sep 25 16:11 2 h 46 min 2 3 minor FingerprintPro Ingress endpoint degradations Sep 25 16:04 1 h 28 min 2 3 minor Worldpay INC0665327 - Worldwide Payment Gateway (WPG) - Cardinal 3D Secure Authentication Sep 25 15:54 30 min 10 47 no impact stated Hostinger· Hosting24 Emergency Server Agency BR-Node9 Maintenance Sep 25 15:38 1 h 48 min 1 minor Sinch Customer Support - Ticketing System Sep 25 15:31 54 min 24 1,016 3minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat United Arab Emirates Sep 25 15:27 7 h 1 min 719 1,611 2no impact stated Northflank Degraded SSO login via WorkOS Sep 25 15:15 46 min 1 minor Datadog Users are unable to acknowledge, escalate, or resolve On-Call Pages Sep 25 15:11 27 min 376 1,470 5major Canonical Component "assets.ubuntu.com" and a few other components are Down Sep 25 15:05 11 min 1 1,166 minor Twilio· SendGrid· Segment Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil Sep 25 15:01 7 h 48 min 719 1,611 2major Telnyx Telnyx's Support AI Assistant (TAIA) - currently unavailable Sep 25 15:00 54 min 15 192 1minor bunny.net Degraded Optimizer Response times Sep 25 14:49 2 h 25 min 6 9 major Buffer Issues with Buffer fully loading Sep 25 14:44 1 h 20 min 1 minor Brevo Issue with push notifications in conversation mobile app Sep 25 14:42 15 min 15 20 minor Pennylane Pennylane application disruption Sep 25 14:25 36 min 1 minor Greenhouse Greenhouse Report Connector Outage Sep 25 14:25 51 min 5 7 no impact stated Veracode Veracode Platform Unavailable -Service restored Sep 25 13:57 2 h 38 min 3 minor Scaleway [EDGE] Faulty cache server Sep 25 13:45 3 days 17 308 1minor PagerDuty Issue Identified - Incident Workflows experiencing delays Sep 25 13:39 1 h 17 min 36 213 minor Verda Service Disruption Affecting Some Instances, Storage Volumes, and Billing Sep 25 13:08 2 h 54 min 3 46 critical Infobip Multiple Locations - Multiple services degradation Sep 25 12:56 12 min 18 149 no impact stated Teamtailor Degraded performance Sep 25 12:33 1 min 2 3 major Cerebras Partial Service Disruption Sep 25 12:16 4 h 58 min 18 851 no impact stated Scrive Third-party eID Issue: Norwegian BankID Sep 25 11:30 44 min 1 no impact stated Contentsquare some of customers might not able access all Synthetic Monitorings features. Sep 25 11:03 1 min 7 90 no impact stated Hostinger· Hosting24 Emergency Server US-900 Maintenance Sep 25 10:31 2 h 51 min 1 no impact stated SuprSend Some Inbox clients are not able to join room Sep 25 10:16 29 min 1 2 critical oapps Forwarder outage Sep 25 09:46 6 h 9 min 1 minor Deepgram Elevated Flux TTS 1011 Error Rate Sep 25 09:45 3 h 59 min 66 1,119 1no impact stated Zoom An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature Sep 25 09:20 21 h 42 min 162 839 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 25 09:10 2 min 1 4 minor Telesign Operator Service Alert - Italy (IT) - All MNO's - Quality degradation Sep 25 09:03 3 h 39 min 7 406 minor Exact Exact Online - ING PSD2 payment files are rejected (NL) Sep 25 09:02 29 min 1 2 critical Diligent Boards - Site is Inaccessible for Web Admin and Customer Admin in the US Region Sep 25 08:58 2 min 1

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