Third Party Index

Upstream incidents

minor· Scaleway· · 1 h 35 min

[INSTANCE][FR-PAR-2] Outbound connectivity issues

Listed as a subprocessor by 23 tracked vendors · 359 within 2 hops · In window: 0 vendors listing it (5 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Digital Realty · listed by 12 tracked vendors Digital Realty Clever Cloud · listed by 1 tracked vendor Clever Cloud Scaleway · listed by 23 tracked vendors Scaleway Mailgun · listed by 244 tracked vendors Mailgun Mistral · listed by 34 tracked vendors Mistral Sinch · listed by 29 tracked vendors Sinch 84codes · listed by 25 tracked vendors 84codes Crisp · listed by 13 tracked vendors Crisp Unipile · listed by 11 tracked vendors Unipile Datadome · listed by 3 tracked vendors Datadome TensorX · listed by 2 tracked vendors TensorX Cobbai · listed by 1 tracked vendor Cobbai Digital Samba · listed by 1 tracked vendor Digital Samba EvaluAgent · listed by 1 tracked vendor EvaluAgent Gradium · listed by 1 tracked vendor Gradium GreenPT · listed by 1 tracked vendor GreenPT Hyperping · listed by 1 tracked vendor Hyperping Twilio · listed by 484 tracked vendors · incident: SMS Delivery Delays from Twilio to Etisalat Egypt, Sep 16 06:15 UTC Twilio SendGrid · listed by 350 tracked vendors · incident: SMS Delivery Delays from Twilio to Etisalat Egypt, Sep 16 06:15 UTC SendGrid GitHub · listed by 210 tracked vendors · incident: Degradation with Gemini 3.8 Flash, Sep 16 07:20 UTC GitHub Segment · listed by 182 tracked vendors · incident: SMS Delivery Delays from Twilio to Etisalat Egypt, Sep 16 06:15 UTC Segment PagerDuty · listed by 36 tracked vendors · incident: Issue Identified - Notification message, Sep 16 07:59 UTC PagerDuty Salesforce · listed by 506 tracked vendors Salesforce Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian Zapier · listed by 131 tracked vendors Zapier Gong · listed by 97 tracked vendors Gong Pylon · listed by 93 tracked vendors Pylon Customer.io · listed by 87 tracked vendors Customer.io ChargeBee · listed by 59 tracked vendors ChargeBee Baseten · listed by 53 tracked vendors Baseten Freshworks · listed by 50 tracked vendors Freshworks Retool · listed by 49 tracked vendors Retool Vonage · listed by 45 tracked vendors Vonage + 9 more+ 316 more

Incidents starting 30 min before to 2 h after

Twilio lists Sinch (2 hops) SMS Delivery Delays from Twilio to Etisalat Egypt ↗ minor −7 min 6 h 21 min
SendGrid lists Sinch (2 hops) SMS Delivery Delays from Twilio to Etisalat Egypt ↗ minor −7 min 6 h 21 min
Segment lists Sinch (2 hops) SMS Delivery Delays from Twilio to Etisalat Egypt ↗ minor −7 min 6 h 21 min
GitHub lists Datadome (2 hops) Degradation with Gemini 3.8 Flash ↗ major +59 min 10 h 27 min
PagerDuty lists Mailgun (2 hops) Issue Identified - Notification message ↗ minor +1 h 37 min 11 min

Incidents

critical Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 1critical BigCommerce Contact Center System Outage Sep 16 09:15 6 h 27 min 1 minor UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 12 1major MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 232 1,457 8major Kaseya [KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Services Sep 16 09:06 6 h 14 min 2 3 minor Flexera Flexera Community- Service unavailable Sep 16 09:04 25 h 57 min 1 no impact stated Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 8 464 1minor Gearset Salesforce service disruption affecting multiple instances Sep 16 08:55 9 h 57 min 2 3 minor Instructure Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. Sep 16 08:52 6 h 37 min 2 4 major Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 32 107 major Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 major Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 minor Signicat Degraded performance - Signicat Dashboard Sep 16 08:36 2 h 3 min 1 minor Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 14 minor Exact All products - Support portal unavailable (Global) Sep 16 08:28 21 h 23 min 1 2 minor Cursor Investigating service degradation Sep 16 08:03 39 min 10 29 1minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 234 minor Qualys AE Platform 1: Qualys UI Login issue with MFA enabled user [IM-12869] Sep 16 07:39 16 min 6 21 major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 210 1,188 2minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 68 454 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 827 1,916 6no impact stated Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 111 minor Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 23 359 major Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,417 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 827 1,916 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 13 68 minor Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 8 464 major Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,417 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 827 1,916 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,181 3no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 13 68 minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 36 minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 186 1,021 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 827 1,916 4no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 172 811 minor Reducto Partial degradation of Parse for requests with embed_pdf_metadata Sep 16 02:59 — 10 146 minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 827 1,916 4minor FingerprintPro Ingress endpoint degradations Sep 16 01:17 3 min 2 3 minor Qualys IN Platform 1: Qualys UI Login Impacted Intermittently [IM-12868] Sep 16 00:22 16 h 18 min 6 21 no impact stated New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 92 401 1no impact stated People Data Labs Elevated API error rate Sep 16 00:00 — 10 31 major Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 40 1,193 1major OpenAI Elevated errors with gpt-image-2.5-flare Sep 15 23:50 40 min 804 1,967 no impact stated CoreWeave Dedicated Inference: errors creating and updating deployments Sep 15 23:38 3 h 11 min 12 1,125 1major Flexera Flexera - EU - Policies/Automation Unavailable Sep 15 23:05 9 h 19 min 1 no impact stated Maven AGI Smart Relay Outage Sep 15 22:30 — 4 27 minor Luma AI Ray2 Flash service degraded Sep 15 22:00 2 h 2 49 minor Telnyx SMS Delivery — Encoding Issues on Outbound Messages to T-Mobile Sep 15 21:57 2 days 18 216

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