Third Party Index

Upstream incidents

minor· Clerk· · 1 h 7 min

Delays in webhook delivery

Listed as a subprocessor by 28 tracked vendors · 146 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (2 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Vercel · listed by 143 tracked vendors · incident: Missing Web Analytics and Speed Insights data, Sep 16 14:00 UTC Vercel Google Cloud · listed by 1,207 tracked vendors Google Cloud OpenAI · listed by 704 tracked vendors OpenAI Stripe · listed by 589 tracked vendors Stripe Cloudflare · listed by 528 tracked vendors Cloudflare Anthropic · listed by 517 tracked vendors Anthropic Twilio · listed by 432 tracked vendors Twilio Sentry · listed by 405 tracked vendors Sentry Datadog · listed by 381 tracked vendors Datadog SendGrid · listed by 309 tracked vendors SendGrid posthog · listed by 196 tracked vendors posthog ClickHouse · listed by 128 tracked vendors ClickHouse Plain · listed by 42 tracked vendors Plain PlanetScale · listed by 30 tracked vendors PlanetScale Clerk · listed by 28 tracked vendors Clerk OpenRouter · listed by 40 tracked vendors OpenRouter Braintrust · listed by 30 tracked vendors Braintrust Cartesia · listed by 19 tracked vendors Cartesia Upstash · listed by 17 tracked vendors Upstash Daily · listed by 14 tracked vendors Daily Browserbase · listed by 12 tracked vendors Browserbase Inngest · listed by 11 tracked vendors Inngest Decagon · listed by 3 tracked vendors Decagon Dash0 · listed by 2 tracked vendors Dash0 replit · listed by 2 tracked vendors replit Alguna · listed by 1 tracked vendor Alguna CodeRabbit · listed by 1 tracked vendor CodeRabbit Betterworks · listed by 0 tracked vendors Betterworks Bullseye · listed by 0 tracked vendors Bullseye Vercel · listed by 143 tracked vendors · incident: Missing Web Analytics and Speed Insights data, Sep 16 14:00 UTC Vercel Resend · listed by 54 tracked vendors · incident: High latency on General-API, Sep 16 12:23 UTC Resend Netlify · listed by 11 tracked vendors · incident: Elevated Image CDN Errors, Sep 16 12:58 UTC Netlify Salesforce · listed by 470 tracked vendors Salesforce Zendesk · listed by 363 tracked vendors Zendesk Intercom · listed by 323 tracked vendors Intercom Mixpanel · listed by 145 tracked vendors Mixpanel Vanta · listed by 88 tracked vendors Vanta Pylon · listed by 86 tracked vendors Pylon Linear · listed by 75 tracked vendors Linear Deepgram · listed by 67 tracked vendors Deepgram Supabase · listed by 46 tracked vendors Supabase Hotjar · listed by 43 tracked vendors Hotjar Plain · listed by 42 tracked vendors Plain Hex · listed by 41 tracked vendors Hex Tableau · listed by 38 tracked vendors Tableau Honeycomb · listed by 31 tracked vendors Honeycomb LiveKit · listed by 28 tracked vendors LiveKit Clay · listed by 24 tracked vendors Clay Productboard · listed by 24 tracked vendors Productboard + 6 more+ 14 more+ 98 more

Incidents starting 30 min before to 2 h after

Vercel subprocessor of Clerk Missing Web Analytics and Speed Insights data ↗ minor +1 h 28 min —
Resend lists Inngest (2 hops) High latency on General-API ↗ no impact stated −8 min —
Netlify lists OpenRouter (2 hops) Elevated Image CDN Errors ↗ minor +27 min 50 min

Incidents

minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 88 minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 624 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 6 21 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 28 146 minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 16 no impact stated Resend High latency on General-API Sep 16 12:23 — 54 180 minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 803 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 47 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 30 174 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 323 1,309 4minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 1 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 484 1no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 28 151 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 43 1,018 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 595 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 10 12 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 53 264 2minor Plain Degraded AI thread processing Sep 16 10:33 25 min 42 898 1major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,207 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 128 1,253 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 82 352 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 482 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 48 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 589 1,421 8no impact stated Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 589 1,421 8major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 12 130 1minor Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 30 major Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 19 212 minor Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1minor DigitalOcean Support Portal Service Disruption Sep 16 09:48 11 h 21 min 70 348 minor Kaltura Access to Support portal Sep 16 09:47 7 h 17 min 3 4 minor rollbar Increased occurrence processing pipeline latency Sep 16 09:45 26 min 29 137 major Matterport Intermittent Issues with Support Case Submission and Phone Support Sep 16 09:43 6 h 14 min 1 2 major Digicert DigiCert Alert - Chat & Email Third-Party Service Issue Sep 16 09:40 12 h 33 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Airtel India Sep 16 09:40 4 h 58 min 735 1,659 29minor Socure [Sev3] Increased Latency with Sigma Fraud and Synthetic Sep 16 09:39 33 min 3 15 1minor WithSecure™ Partner Portal and eService access disruption due to third-party service incident Sep 16 09:36 3 h 51 min 2 483 no impact stated Teamtailor Intermittent availability issue Sep 16 09:35 — 2 3 no impact stated Apptio Salesforce Outage – Support Case Access Impacted Sep 16 09:34 6 h 41 min 1 minor Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 13 minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 88 minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 64 654 2no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 27

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