Third Party Index

Upstream incidents

minor· ClickHouse· · 30 min

We are investigating an issue affecting Azure eastus2 region

Listed as a subprocessor by 126 tracked vendors · 1,231 within 2 hops · In window: 4 vendors listing it (12 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud Microsoft · listed by 661 tracked vendors Microsoft Salesforce · listed by 464 tracked vendors Salesforce GitHub · listed by 184 tracked vendors GitHub Pylon · listed by 86 tracked vendors Pylon Langfuse · listed by 28 tracked vendors Langfuse kapa.ai · listed by 6 tracked vendors kapa.ai ClickHouse · listed by 126 tracked vendors ClickHouse Twilio · listed by 426 tracked vendors · incident: Voice Call Failures From a Subset of Twilio Phone Numbers to Norway, Sep 23 15:02 UTC Twilio SendGrid · listed by 301 tracked vendors · incident: Voice Call Failures From a Subset of Twilio Phone Numbers to Norway, Sep 23 15:02 UTC SendGrid Segment · listed by 162 tracked vendors · incident: Voice Call Failures From a Subset of Twilio Phone Numbers to Norway, Sep 23 15:02 UTC Segment SuprSend · listed by 1 tracked vendor · incident: Delay in logs, Sep 23 15:44 UTC SuprSend Salesforce · listed by 464 tracked vendors Salesforce Vercel · listed by 142 tracked vendors Vercel WorkOS · listed by 109 tracked vendors WorkOS LaunchDarkly · listed by 60 tracked vendors LaunchDarkly LangChain · listed by 47 tracked vendors LangChain Retool · listed by 47 tracked vendors Retool ChargeBee · listed by 43 tracked vendors ChargeBee Help Scout · listed by 41 tracked vendors Help Scout OpenRouter · listed by 39 tracked vendors OpenRouter Outreach · listed by 39 tracked vendors Outreach Stripe · listed by 570 tracked vendors · incident: Elevated API errors, Sep 23 15:53 UTC Stripe HubSpot · listed by 378 tracked vendors · incident: Some HubSpot tools may be unavailable for some users, Sep 23 15:05 UTC HubSpot Qualtrics · listed by 19 tracked vendors · incident: Intermittent Discover Dashboard and Export API Issues for some US region instances, Sep 23 16:40 UTC Qualtrics Telnyx · listed by 15 tracked vendors · incident: MMS Delivery Delays to AT&T Destinations, Sep 23 16:42 UTC Telnyx Cursor · listed by 8 tracked vendors · incident: Investigating — Cloud Agent Dockerfile Builds, Sep 23 17:14 UTC Cursor Buffer · listed by 1 tracked vendor · incident: Degraded Performance, Sep 23 15:26 UTC Buffer Carta · listed by 0 tracked vendors · incident: Partial Site Outage, Sep 23 17:22 UTC Carta Edmentum · listed by 0 tracked vendors · incident: LTI/SFTP Integrations with Apex Learning and MajorClarity, Sep 23 16:51 UTC Edmentum OpenAI · listed by 691 tracked vendors OpenAI Cloudflare · listed by 514 tracked vendors Cloudflare Anthropic · listed by 511 tracked vendors Anthropic Sentry · listed by 399 tracked vendors Sentry Datadog · listed by 377 tracked vendors Datadog Zendesk · listed by 354 tracked vendors Zendesk Intercom · listed by 313 tracked vendors Intercom Atlassian · listed by 283 tracked vendors Atlassian Okta · listed by 259 tracked vendors Okta Mailgun · listed by 218 tracked vendors Mailgun MongoDB · listed by 210 tracked vendors MongoDB GitHub · listed by 184 tracked vendors GitHub + 112 more+ 1,085 more

Incidents starting 30 min before to 2 h after

Twilio lists ClickHouse Voice Call Failures From a Subset of Twilio Phone Numbers to Norway ↗ minor −27 min 2 days
SendGrid lists ClickHouse Voice Call Failures From a Subset of Twilio Phone Numbers to Norway ↗ minor −27 min 2 days
Segment lists ClickHouse Voice Call Failures From a Subset of Twilio Phone Numbers to Norway ↗ minor −27 min 2 days
SuprSend lists ClickHouse Delay in logs ↗ no impact stated +16 min 1 h 34 min
HubSpot lists Twilio (2 hops) Some HubSpot tools may be unavailable for some users ↗ no impact stated −23 min 12 min
Buffer lists Retool, Help Scout (2 hops) Degraded Performance ↗ minor −3 min 1 h 5 min
Stripe lists Salesforce, Twilio (2 hops) Elevated API errors ↗ no impact stated +24 min 33 min
Qualtrics lists Segment (2 hops) Intermittent Discover Dashboard and Export API Issues for some US region instances ↗ minor +1 h 11 min 28 h 16 min
Telnyx lists Segment (2 hops) MMS Delivery Delays to AT&T Destinations ↗ major +1 h 13 min 3 h 12 min
Edmentum lists Salesforce, Twilio (2 hops) LTI/SFTP Integrations with Apex Learning and MajorClarity ↗ no impact stated +1 h 23 min ongoing
Cursor lists Vercel, WorkOS (2 hops) Investigating — Cloud Agent Dockerfile Builds ↗ minor +1 h 46 min 1 h 29 min
Carta lists Salesforce, Twilio (2 hops) Partial Site Outage ↗ major +1 h 54 min 1 h 21 min

Incidents

minor Fireworks Service Degradation for GLM 5.2 US Sep 23 13:19 31 min 52 1,214 minor Files.com Syncs Delayed Sep 23 13:17 54 min 5 50 minor Xero UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT) Sep 23 13:16 47 h 36 min 25 92 1no impact stated Teamtailor Degraded performance and intermittent errors Sep 23 13:15 — 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to MASS Response Austria Sep 23 12:53 4 h 20 min 721 1,617 5minor Exact Exact Officient - Export and Import issues (NL/BE) Sep 23 12:48 1 h 55 min 1 2 major Fly.io Upstash unavailability in FRA region Sep 23 12:42 1 h 21 min 12 126 no impact stated Sinch Chatlayer - US and LATAM regions outage Sep 23 12:25 — 24 1,020 4critical IDnow Service Disruption [TEST System] Sep 23 11:51 2 h 43 min 5 20 major Confluent Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 Sep 23 11:47 11 h 29 min 38 1,036 2no impact stated Bandwidth Messaging Insights Sep 23 11:41 1 h 13 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Multiple Countries Sep 23 10:58 9 h 12 min 721 1,617 2major Buffer Issue Connecting and Refreshing Threads Sep 23 10:52 4 h 1 min 1 minor Front [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1] Sep 23 10:38 4 h 22 min 37 633 minor GitHub Incident across several services Sep 23 10:11 18 h 44 min 184 1,039 1no impact stated EasyPost Issues with a subset of USPS Ship buy interactions Sep 23 10:06 1 h 27 min 3 4 critical Flexera Flexera One - EU - Access unavailable Sep 23 10:05 1 h 38 min 1 minor KnowBe4 Protect, Prevent, Workspace & Webforms | Intermittent login issues (UK only) Sep 23 09:52 5 h 5 min 6 major Automattic "MailPoet Shop (MailPoet)" is Down Sep 23 09:41 1 min 12 129 minor Supabase Storage search failing for restored projects Sep 23 09:31 24 h 29 min 46 380 no impact stated Sprout Social Threads Profile Connections Sep 23 09:30 2 days 6 12 no impact stated Hostinger· Hosting24 Emergency Server IN-840 Maintenance Sep 23 09:27 22 min 1 major Supabase Increased error rate in project creation and project restore Sep 23 09:21 1 h 28 min 46 380 minor OpenAI Elevated Error Rates for ChatGPT across Plus and Pro plans. Sep 23 09:13 41 min 691 1,663 10minor KnowBe4 Webforms | Partial Submission Issue (UK only) Sep 23 09:00 5 h 58 min 6 no impact stated Hostinger· Hosting24 Emergency Server US-903 Maintenance Sep 23 08:44 1 h 36 min 1 minor Cloudsmith Increase in latency for OIDC requests Sep 23 08:18 3 h 21 min 1 2 major Amplitude Export Destinations data delivery issue Sep 23 08:02 6 h 5 min 131 641 minor agorapulse Links are not displayed within Facebook posts preview Sep 23 07:19 7 h 28 min 1 2 critical Exact Exact Boekhoud Gemak - Logging in to Exact Boekhoud Gemak not possible (NL) Sep 23 07:13 5 h 15 min 1 2 critical Gladia Global Incident - Pre-Recorded / Real-Time Sep 23 07:05 1 h 4 min 5 366 minor Exact Exact Digipoort - Error message when trying to login to Digipoort or submit an XBRL file from SBR Manager to Digipoort (NL) Sep 23 07:01 5 h 17 min 1 2 critical Flexera Flexera One- IT Asset Management - NAM - Service unavailable Sep 23 06:51 9 h 6 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden Sep 23 06:32 5 h 53 min 721 1,617 1minor LINK Mobility Group ASA [Sweden][Tele2] Unscheduled disturbance Sep 23 06:31 2 h 9 min 3 10 major Fly.io IPv6 Networking Issues in DFW Sep 23 06:18 5 h 57 min 12 126 major Nebius Network issues in eu-west2 Sep 23 05:20 3 h 11 min 12 580 no impact stated Bandwidth Bandwidth Local Market Impairment - 532 - Wichita, KS Sep 23 05:17 5 h 15 min 12 61 no impact stated Bandwidth Bandwidth Local Market Impairment - 522 - Springfield, MO Sep 23 05:13 4 h 22 min 12 61 minor Imperva [INC-1143] ABP Service issue Sep 23 04:42 1 h 17 min 5 47 critical Bandwidth Bandwidth Local Market Impairment - 444 - Albany , GA Sep 23 04:12 17 min 12 61 critical GatewayAPI Experiencing issues with REST API on GatewayAPI.com Sep 23 03:56 30 min 2 3 minor Notion· Notion Real-time collaboration updates may be delayed Sep 23 03:46 7 min 31 129 major Automattic "Pocket Casts Website (Pocket Casts)" is Down Sep 23 02:57 1 h 1 min 12 129 no impact stated Zoom Service Degradation Affecting Zoom Tasks in US Region. Sep 23 01:55 21 min 162 841 2minor Sinch Delivery Issue Venezuela - Digitel Sep 23 01:53 11 h 16 min 24 1,020 no impact stated Prime Intellect Image building maintenance window active Sep 22 23:51 — 1 major Pinecone [Serverless][AWS][eu-west-1] 5xx on read requests Sep 22 23:34 57 min 27 281 minor Heap Third party integration events latency impacting some customers Sep 22 22:43 15 h 51 min 24 207 minor Resend Failing to verify new domains Sep 22 22:31 18 min 54 178

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