Upstream incidents
minor· PagerDuty· · 11 min
Issue Identified - Notification message
Listed as a subprocessor by 36 tracked vendors · 234 within 2 hops · In window: 2 of its subprocessors · In window: 0 vendors listing it (10 within 2 hops)
Incidents starting 30 min before to 2 h after
DevRev lists Confluent (2 hops) Web App and Computer Access Issues (US-East) ↗ minor +1 h 31 min 50 min
minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 100 minor 
Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 68 720 2no impact stated 
Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 29 minor 
Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 68 454 1minor 
Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 97 509 2minor 
Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 53 1critical 
Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 1critical 
BigCommerce Contact Center System Outage Sep 16 09:15 6 h 27 min 1 minor 
UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 12 1major 
MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 232 1,457 8major 
Kaseya [KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Services Sep 16 09:06 6 h 14 min 2 3 minor 
Flexera Flexera Community- Service unavailable Sep 16 09:04 25 h 57 min 1 no impact stated 
Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 8 464 1minor 
Gearset Salesforce service disruption affecting multiple instances Sep 16 08:55 9 h 57 min 2 3 minor 
Instructure Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. Sep 16 08:52 6 h 37 min 2 4 major 
Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 32 107 major 
Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major 
Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 major 
Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 minor 
Signicat Degraded performance - Signicat Dashboard Sep 16 08:36 2 h 3 min 1 minor 
Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 14 minor 
Exact All products - Support portal unavailable (Global) Sep 16 08:28 21 h 23 min 1 2 minor 
Cursor Investigating service degradation Sep 16 08:03 39 min 10 29 1minor 
PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 234 minor 
Qualys AE Platform 1: Qualys UI Login issue with MFA enabled user [IM-12869] Sep 16 07:39 16 min 6 21 major 
GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 210 1,188 2minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 68 454 1minor 
Twilio· 
SendGrid· 
Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 828 1,916 6no impact stated 
Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 111 minor 
Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 23 359 major 
Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,418 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 828 1,916 3major 
AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated 
Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 13 68 minor Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 8 464 major Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,418 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 828 1,916 1minor 
Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,181 3no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 13 68 minor 
Harness.io· 
OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 36 minor 
Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 186 1,021 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 828 1,916 4no impact stated 
Vercel Invoice Generation Paused Sep 16 03:21 — 172 811 minor 
Reducto Partial degradation of Parse for requests with embed_pdf_metadata Sep 16 02:59 — 10 146 minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 828 1,916 4minor 
FingerprintPro Ingress endpoint degradations Sep 16 01:17 3 min 2 3 minor Qualys IN Platform 1: Qualys UI Login Impacted Intermittently [IM-12868] Sep 16 00:22 16 h 18 min 6 21 no impact stated 
New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 92 401 1no impact stated 
People Data Labs Elevated API error rate Sep 16 00:00 — 10 31 major 
Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 40 1,194 1