Third Party Index

Upstream incidents

major· Pylon· · 23 min

Errors when sending SMS and receiving phone calls

Listed as a subprocessor by 87 tracked vendors · 947 within 2 hops · In window: 1 vendor listing it (8 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,321 tracked vendors Amazon Web Services Google Cloud · listed by 1,146 tracked vendors Google Cloud OpenAI · listed by 681 tracked vendors OpenAI Microsoft · listed by 645 tracked vendors Microsoft Anthropic · listed by 499 tracked vendors Anthropic Snowflake · listed by 305 tracked vendors Snowflake Okta · listed by 255 tracked vendors Okta Mailgun · listed by 215 tracked vendors Mailgun posthog · listed by 192 tracked vendors posthog Fivetran · listed by 139 tracked vendors Fivetran WorkOS · listed by 105 tracked vendors WorkOS Postmark · listed by 92 tracked vendors Postmark Pusher · listed by 45 tracked vendors Pusher dbt Labs · listed by 45 tracked vendors dbt Labs Pylon · listed by 87 tracked vendors Pylon Knock Labs · listed by 17 tracked vendors · incident: Warehouse message synchronization delayed, Oct 1 14:09 UTC Knock Labs OpenAI · listed by 681 tracked vendors OpenAI Mixpanel · listed by 140 tracked vendors Mixpanel ClickHouse · listed by 123 tracked vendors ClickHouse ElevenLabs · listed by 78 tracked vendors ElevenLabs Linear · listed by 71 tracked vendors Linear Merge API · listed by 58 tracked vendors Merge API AssemblyAI · listed by 51 tracked vendors AssemblyAI Fireworks · listed by 51 tracked vendors Fireworks Baseten · listed by 50 tracked vendors Baseten LangChain · listed by 47 tracked vendors LangChain Hyperdoc (a.k.a. Recall.ai) · listed by 46 tracked vendors Hyperdoc (a.k.a. Rec… Retool · listed by 45 tracked vendors Retool Hex · listed by 39 tracked vendors Hex GitHub · listed by 181 tracked vendors · incident: Elevated request latency, Oct 1 13:37 UTC GitHub DevRev · listed by 5 tracked vendors · incident: Platform Performance Issue Affecting User Experience, Oct 1 13:11 UTC DevRev Tailscale · listed by 5 tracked vendors · incident: Coordination service issues, Oct 1 13:12 UTC Tailscale UiPath · listed by 2 tracked vendors · incident: Degraded performance in Orchestrator and Action Center – US region, Oct 1 13:21 UTC UiPath Barracuda Networks · listed by 1 tracked vendor · incident: Barracuda XDR - Alarm Service Disruption, Oct 1 14:14 UTC Barracuda Networks Phenom · listed by 0 tracked vendors · incident: Potential performance degradation with Phenom Scheduling Services, Oct 1 13:37 UTC Phenom Microsoft · listed by 645 tracked vendors Microsoft Cloudflare · listed by 504 tracked vendors Cloudflare Anthropic · listed by 499 tracked vendors Anthropic Salesforce · listed by 457 tracked vendors Salesforce Twilio · listed by 419 tracked vendors Twilio Sentry · listed by 393 tracked vendors Sentry Datadog · listed by 374 tracked vendors Datadog HubSpot · listed by 373 tracked vendors HubSpot Zendesk · listed by 348 tracked vendors Zendesk Intercom · listed by 308 tracked vendors Intercom SendGrid · listed by 293 tracked vendors SendGrid Atlassian · listed by 276 tracked vendors Atlassian Mailgun · listed by 215 tracked vendors Mailgun MongoDB · listed by 206 tracked vendors MongoDB + 9 more+ 73 more+ 840 more

Incidents starting 30 min before to 2 h after

Knock Labs lists Pylon Warehouse message synchronization delayed ↗ major +1 h 1 min 30 h 55 min
DevRev lists OpenAI, Mixpanel (2 hops) Platform Performance Issue Affecting User Experience ↗ major +2 min 29 min
Tailscale lists OpenAI (2 hops) Coordination service issues ↗ minor +4 min 44 min
UiPath lists OpenAI (2 hops) Degraded performance in Orchestrator and Action Center – US region ↗ minor +13 min 5 h 42 min
Phenom lists OpenAI, ElevenLabs (2 hops) Potential performance degradation with Phenom Scheduling Services ↗ minor +29 min 14 h 55 min
GitHub lists OpenAI, Fireworks (2 hops) Elevated request latency ↗ minor +29 min 20 min
InCountry lists OpenRouter (2 hops) Restapi US-MT-01 ↗ minor +42 min 4 min
Barracuda Networks lists Mixpanel (2 hops) Barracuda XDR - Alarm Service Disruption ↗ major +1 h 6 min 3 h 32 min

Incidents

major Box [Medium] Issue with File Requests Oct 1 10:00 — 40 372 minor Sarvam AI Content Studio experiencing issues Oct 1 09:49 28 min 1 minor Lovable Issues with image generation and editing Oct 1 09:47 57 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States Oct 1 09:35 3 h 9 min 708 1,584 4minor ControlUp Workflow shared forms unavailable Oct 1 09:33 28 min 1 13 minor Ory Increased latency and timeouts for Ory Identities API Oct 1 09:10 16 min 3 29 minor Exact ongoing Exact Multivers Online / Exact Boekhoud Gemak - No transactions imported via Rabobank bank link (NL) Oct 1 09:06 ongoing 1 2 minor CircleCI· Vamp Delays starting Gen 2 Docker Jobs Oct 1 09:06 1 h 39 min 8 41 minor Sumo Logic Problem with Cloud SIEM Processing in North America 2 (US2) Oct 1 09:03 38 min 25 565 critical LINK Mobility Group ASA [Spain][DigiMobil] Unscheduled disturbance Oct 1 08:47 3 h 46 min 3 10 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain Oct 1 08:32 4 h 52 min 708 1,584 4minor Auphonic Audio Processing interruption Oct 1 08:26 33 min 1 minor Veriff Our service is experiencing issues Oct 1 08:05 2 h 19 min 6 13 minor Sarvam AI Data Availability and Retention Configuration Issues in Voice Agents Oct 1 07:44 — 1 major Pendo Pairing in Mobile is Not Functional Oct 1 06:29 1 h 47 min 130 619 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Oct 1 06:21 ongoing 3 53 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Oct 1 06:21 ongoing 3 53 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Oct 1 06:21 ongoing 3 53 minor Jamf Database Issues Oct 1 06:10 1 h 6 min 7 8 minor Buildkite Small number of incoming GitHub Webhook failing Oct 1 06:10 47 min 2 4 no impact stated Sinch Post-Incident Notification - RTCx Services - US Oct 1 06:00 — 23 994 minor Fireworks Service Degradation for Deepseek V4.1 Flash Oct 1 05:57 7 min 51 1,188 major Canonical "ubuntu.com" is Down Oct 1 05:29 4 min 1 1,146 major Canonical "Ubuntu Security API - CVEs" is Down Oct 1 05:27 4 min 1 1,146 minor UiPath Multiple Regions - Multiple UiPath Services - Degraded Performance Oct 1 04:12 3 h 36 min 2 11 major Bitbucket Job processing and scheduling is degraded affecting multiple Atlassian products Oct 1 02:55 4 h 55 min 9 11 no impact stated Stripe Elevated API errors Oct 1 02:38 24 min 563 1,361 minor GitHub [Retroactive] Actions workflow run failures after deployment gate approvals Oct 1 02:00 — 181 1,009 no impact stated Telesign Phone ID Sim Swap Service Alert - United States Verizon Wireless Oct 1 01:22 1 h 24 min 7 400 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Oct 1 00:26 7 h 8 min 708 1,584 2minor Twilio· SendGrid· Segment Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States Sep 30 23:25 11 h 52 min 708 1,584 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Kolbi Costa Rica Sep 30 22:21 9 h 13 min 708 1,584 no impact stated ShipStation ongoing USPS Dimension Requirements Sep 30 22:19 ongoing 1 no impact stated Telesign Possible Delays Sep 30 22:15 5 min 7 400 minor dbt Labs dbt deps failures impacting private packages Sep 30 22:13 56 min 45 456 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia Sep 30 22:08 8 h 11 min 708 1,584 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Guatemala Sep 30 22:08 2 h 30 min 708 1,584 no impact stated Merge API ongoing Legacy reports-based ADP Linked Accounts syncs affected Sep 30 21:52 ongoing 58 822 minor Telesign Operator Alert - Costa Rica (CR) - Instituto Costarricense de Electricidad - ICE (712/01;02) Sep 30 21:43 2 h 47 min 7 400 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Wind Tre Italy Sep 30 21:26 3 h 45 min 708 1,584 1minor Sinch Delivery Issue Guatemala - Tigo Sep 30 21:22 3 h 12 min 23 994 3no impact stated Hostinger· Hosting24 Degraded Server DE-1698 Performance Sep 30 20:52 38 min 1 major Bonusly Redemptions failing Sep 30 20:36 1 h 28 min 1 minor Middesk Texas UCC Lien Search Delays Sep 30 19:54 2 days 5 30 minor Scaleway [TEM] - TEM IP address blacklist Sep 30 19:47 11 min 17 303 1no impact stated Worldpay INC0671488 - Worldwide Payment Gateway (WPG) - Revolut Sep 30 19:30 — 10 47 minor Deepgram Elevated API errors Sep 30 19:29 9 min 65 1,099 4major Kentik Tagging Degraded Sep 30 19:26 5 h 53 min 1 80 minor Workato Errors in Databricks connector for Azure-hosted accounts Sep 30 19:10 2 h 29 min 63 610 no impact stated MongoDB Delays in Atlas cluster management operations Sep 30 18:51 2 h 10 min 206 1,237 1

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