Third Party Index

Upstream incidents

no impact stated· Sinch· · —

Sinch Post-Incident Notification - Customer Dashboard

Listed as a subprocessor by 29 tracked vendors · 1,181 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (6 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Scaleway · listed by 23 tracked vendors · incident: [NETI] - DC3/S45/C5 - Public switch has rebooted, Sep 9 08:35 UTC Scaleway Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,418 tracked vendors Google Cloud OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Stripe · listed by 725 tracked vendors Stripe Cloudflare · listed by 606 tracked vendors Cloudflare Salesforce · listed by 506 tracked vendors Salesforce Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Atlassian · listed by 305 tracked vendors Atlassian Mailgun · listed by 244 tracked vendors Mailgun MongoDB · listed by 232 tracked vendors MongoDB Sinch · listed by 29 tracked vendors Sinch Twilio · listed by 485 tracked vendors Twilio Sentry · listed by 466 tracked vendors Sentry SendGrid · listed by 350 tracked vendors SendGrid Mailgun · listed by 244 tracked vendors Mailgun Segment · listed by 182 tracked vendors Segment Adobe · listed by 35 tracked vendors Adobe Zoho · listed by 34 tracked vendors Zoho Brevo · listed by 21 tracked vendors Brevo Genesys · listed by 7 tracked vendors Genesys Optimizely · listed by 5 tracked vendors Optimizely ClickSend · listed by 2 tracked vendors ClickSend Flowmailer · listed by 2 tracked vendors Flowmailer Airship · listed by 1 tracked vendor Airship Bloomreach · listed by 1 tracked vendor Bloomreach DigitalOcean · listed by 90 tracked vendors · incident: Power Degradation impacting GPU Performance in ATL1, Sep 9 10:47 UTC DigitalOcean Supabase · listed by 68 tracked vendors · incident: Brief connection disruptions in us-east-1 (N. Virginia), Sep 9 08:47 UTC Supabase Plain · listed by 45 tracked vendors · incident: Webhook deliveries delay, Sep 9 09:48 UTC Plain Qualtrics · listed by 20 tracked vendors · incident: Some Workflow Tasks not loading, affecting all regions., Sep 9 10:08 UTC Qualtrics Bullhorn · listed by 2 tracked vendors · incident: Performance Issues - Connexys Fast Forward, Sep 9 09:39 UTC Bullhorn EvaluAgent · listed by 1 tracked vendor · incident: Delay in AI Processing, Sep 9 10:07 UTC EvaluAgent Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 585 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce HubSpot · listed by 470 tracked vendors HubSpot Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian Okta · listed by 281 tracked vendors Okta MongoDB · listed by 232 tracked vendors MongoDB GitHub · listed by 210 tracked vendors GitHub Zoom · listed by 186 tracked vendors Zoom Vercel · listed by 172 tracked vendors Vercel Zapier · listed by 131 tracked vendors Zapier + 26 more+ 15 more+ 1,132 more

Incidents starting 30 min before to 2 h after

Scaleway subprocessor of Sinch [NETI] - DC3/S45/C5 - Public switch has rebooted ↗ minor −25 min 4 min
Supabase lists Sentry (2 hops) Brief connection disruptions in us-east-1 (N. Virginia) ↗ minor −13 min —
Bullhorn lists Twilio, Sentry (2 hops) Performance Issues - Connexys Fast Forward ↗ critical +39 min 6 h 51 min
Plain lists Segment (2 hops) Webhook deliveries delay ↗ no impact stated +48 min 30 min
EvaluAgent lists Sentry (2 hops) Delay in AI Processing ↗ minor +1 h 7 min 2 h 26 min
Qualtrics lists Segment, Genesys (2 hops) Some Workflow Tasks not loading, affecting all regions. ↗ minor +1 h 8 min 1 h 50 min
DigitalOcean lists Twilio, SendGrid (2 hops) Power Degradation impacting GPU Performance in ATL1 ↗ minor +1 h 48 min 1 h 38 min

Incidents

no impact stated Sinch Sinch Post-Incident Notification - Customer Dashboard Sep 9 09:00 — 29 1,181 minor Supabase Brief connection disruptions in us-east-1 (N. Virginia) Sep 9 08:47 — 68 454 1minor Scaleway [NETI] - DC3/S45/C5 - Public switch has rebooted Sep 9 08:35 4 min 23 359 2major Sprinklr Prod2 Meta Issue – Channel Operations Impacted Sep 9 07:44 10 h 52 min 4 738 major MiniMax Elevated errors on Large Language Models (LLM) Sep 9 07:03 3 min 6 38 minor Exact Exact Online Fiscaal - 504 Gateway Time-out when logging in (NL) Sep 9 06:26 1 h 51 min 1 2 no impact stated Dovetail Degraded availability for Chat and Agents Sep 9 06:00 3 h 21 min 9 95 minor Infobip Global (Europe) - WhatsApp Template creation issues Sep 9 05:29 — 22 262 minor Sinch US1 - Site Degradation Sep 9 04:47 2 h 35 min 29 1,181 minor Etleap We are observing increased pipeline latencies Sep 9 03:59 1 h 31 min 1 37 major Sync Elevated Upload and Download Errors Sep 9 03:43 7 h 33 min 1 107 major Flexera Flexera One – IT Asset Management – EU – Reconciliation Failures Sep 9 03:40 7 days 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Pelephone Israel Sep 9 02:50 5 h 18 min 828 1,916 minor Maven AGI Conversation endpoint degraded performance Sep 9 01:40 27 min 4 27 no impact stated Zoom Service Degradation Affecting Zoom Services Sep 9 01:09 23 h 3 min 186 1,021 major MiniMax Elevated errors on Large Language Models (LLM) Sep 9 00:02 6 min 6 38 minor FingerprintPro Ingress endpoint degredation Sep 8 22:21 3 h 15 min 2 3 minor Harness.io· OverOps Slowness in Prod1 and Prod2 environment Sep 8 21:52 6 h 38 min 3 36 major Telnyx Edge Compute StatefulActor Deploys Partial Outage Sep 8 21:29 25 min 18 216 no impact stated Fireworks Service Degradation for one of our Serverless models Sep 8 21:17 26 min 54 1,395 minor Qualtrics Login issues in FedRAMP environment Sep 8 20:48 43 min 20 233 minor Gong Engage & Web App - Degraded Performance Sep 8 20:35 2 h 26 min 97 509 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to C-spire and Dish United States Sep 8 20:34 2 h 51 min 828 1,916 6minor Twilio· SendGrid· Segment Voice Call Failures from Twilio Phone Numbers to Argentina Sep 8 20:29 9 h 13 min 828 1,916 6minor Sinch Delivery Issue Italy - Poste Mobile Sep 8 20:22 36 min 29 1,181 3minor Signicat Incident on 3rd party service - DK-CVR Sep 8 20:19 11 h 10 min 1 major ngrok Error when signing in via SSO Sep 8 20:05 1 h 42 min 3 major Confluent Connectivity degradation - AWS us-east-1 Sep 8 20:01 16 h 59 min 40 1,194 2major Kaseya Datto BCDR - Server5465 (US-East) - Degraded Node Functionality Sep 8 19:43 17 h 11 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Safaricom Kenya Sep 8 19:31 2 h 21 min 828 1,916 5minor Qualtrics Login issues in FedRAMP environment Sep 8 19:15 56 min 20 233 major Kaseya Datto BCDR - Server2214 (US-East) - Degraded Node Functionality Sep 8 19:10 8 days 2 3 major Entri IONOS Partial Outage Affecting Sell Flows Sep 8 19:06 19 h 12 min 4 9 major ngrok Endpoints using traffic policies are erroneously hitting limits Sep 8 19:01 1 h 24 min 3 critical Flexera Flexera One - IT Asset Management - APAC - Service Unavailable Sep 8 18:46 2 h 11 min 1 major dbt Labs User Login Sessions Terminated Sep 8 18:44 4 h 31 min 48 516 minor Worldpay INC0645194 - Projected Available Balance (Wallet Balance) - Incorrect Available Balances Sep 8 18:44 7 days 10 57 no impact stated Netlify Elevated Errors and Latency in IAD Region Sep 8 18:28 — 13 32 minor Gong We are currently experiencing issues with Engage Accounts Sep 8 18:10 56 min 97 509 minor Grafana Issues with Geomap Tiles Sep 8 18:05 4 h 36 min 56 772 no impact stated Twilio· SendGrid· Segment Twilio Messaging Services Was Degraded Sep 8 17:27 12 min 828 1,916 5minor Langfuse OTEL Ingestion Delay exceeds 10 minutes Sep 8 17:26 1 h 34 min 33 254 minor Orum Analytics Not Loading for Some Orgs Sep 8 17:12 1 h 4 min 1 major Attio Platform avaliblity issues Sep 8 17:05 1 h 36 min 26 174 minor Telesign Operator Alert - China (CN) - China Mobile (460/00;02;07;28;04;08) Sep 8 16:38 2 h 45 min 8 464 minor Brevo Degraded performance - Email Links Sep 8 16:31 3 h 4 min 21 28 no impact stated HubSpot Some HubSpot tools may be unavailable for some users Sep 8 16:21 59 min 470 1,080 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Short Codes to Vodafone Italy Sep 8 16:16 23 h 13 min 828 1,916 4minor Grafana High Latency in prod-us-east-2 Sep 8 16:14 4 h 20 min 56 772 minor LINK Mobility Group ASA [France][Legos]Unscheduled disturbance Sep 8 16:08 4 h 3 min 5 13

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