Third Party Index

Upstream incidents

no impact stated· Stripe· Sep 16, 2026 10:05 UTC · 7 h 47 min

Elevated errors on Google Pay payments

Listed as a subprocessor by 725 tracked vendors · 1,666 within 2 hops · In window: 1 of its subprocessors · In window: 8 vendors listing it (28 within 2 hops)

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Stripe SMS Delivery Delays from Twilio to Airtel India ↗ minor −25 min 4 h 58 min

Digicert lists Stripe DigiCert Alert - Chat & Email Third-Party Service Issue ↗ major −24 min 12 h 33 min

rollbar lists Stripe Increased occurrence processing pipeline latency ↗ minor −20 min 26 min

Kaltura lists Stripe Access to Support portal ↗ minor −17 min 7 h 17 min

DigitalOcean lists Stripe Support Portal Service Disruption ↗ minor −17 min 11 h 21 min

Veryfi lists Stripe API performance impacted for some accounts ↗ minor −10 min 16 min

Plain lists Stripe Degraded AI thread processing ↗ minor +28 min 25 min

Lovable lists Stripe Builds failing for some users ↗ minor +1 h 43 min 22 min

Luma AI lists Stripe Ray2 increased queue times ↗ minor +1 h 55 min 13 h

Teamtailor lists AssemblyAI, Hyperdoc (a.k.a. Recall.ai) (2 hops) Intermittent availability issue ↗ no impact stated −30 min —

SendGrid lists Anthropic, Elasticsearch (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor −25 min 4 h 58 min

Segment lists Anthropic, Elasticsearch (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor −25 min 4 h 58 min

Matterport lists Zuora (2 hops) Intermittent Issues with Support Case Submission and Phone Support ↗ major −21 min 6 h 14 min

Sprout Social lists Elasticsearch, LaunchDarkly (2 hops) Meta Connection Issue ↗ minor −16 min 34 h 32 min

Spendesk lists Anthropic (2 hops) International Transfers feature is unavailable for affected EEA customers ↗ critical +1 min 22 h

InfluxData lists Mailgun, SolarWinds (2 hops) Query performance degradation in Azure Westeurope. ↗ minor +3 min 6 h 48 min

SuperOffice lists Mailgun (2 hops) Login issue ↗ major +29 min 59 min

Gainsight Software lists Anthropic, Workato (2 hops) Salesforce Service Disruption - Cascading impact on Gainsight CS functionality ↗ no impact stated +29 min 8 h 35 min

Smartsheet lists Anthropic, LaunchDarkly (2 hops) Salesforce connector is experiencing intermittent issues ↗ major +32 min 10 h 26 min

Tiger Data (creators of TimescaleDB) lists Anthropic, Zoom (2 hops) The functionality has been restored ↗ no impact stated +36 min ongoing

Nebius lists HubSpot (2 hops) [us-central1] Object Storage is partially unavailable ↗ major +40 min 4 h 56 min

Akamai lists Workato, Aiven (2 hops) Case Ticketing Issue ↗ minor +47 min 3 h 7 min

Apollo lists Anthropic, AssemblyAI (2 hops) Salesforce Service Disruption ↗ no impact stated +55 min —

Signicat lists Mailgun, MongoDB (2 hops) Degraded performance - VideoID ↗ minor +1 h 3 min 15 min

Clever lists Anthropic, MongoDB (2 hops) Clever's Support Team Delayed in Assisting Districts ↗ minor +1 h 19 min 12 h 18 min

Jamf lists MongoDB, Zoom (2 hops) Fulfillment services ↗ major +1 h 27 min 3 h 24 min

OpenGov lists Anthropic (2 hops) Help Center and Technical Support Outage ↗ major +1 h 34 min 7 h 31 min

Intercom lists Anthropic, Mailgun (2 hops) Issues with Fin for Salesforce ↗ minor +1 h 47 min 5 h 27 min

Salesloft lists MongoDB, LaunchDarkly (2 hops) Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze ↗ major +1 h 54 min 2 h

Incidents

no impact stated

Resend High latency on General-API Sep 16 12:23 — 78 229 2 minor

Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 892 no impact stated

Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor

Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 49 major

Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 32 196 minor

Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 374 1,506 5 minor

Lovable Builds failing for some users Sep 16 11:47 22 min 1 major

Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major

Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated

Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor

Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 4 minor

Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 11 24 minor

Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 522 1 minor

Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated

Apollo Salesforce Service Disruption Sep 16 11:00 — 34 173 1 minor

Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 46 1,133 1 minor

Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major

Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 679 major

Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 11 13 no impact stated

Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 56 279 3 minor

Plain Degraded AI thread processing Sep 16 10:33 25 min 45 1,034 2 major

Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,417 minor

ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 133 1,429 4 no impact stated

New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 92 401 2 minor

InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 520 minor

Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 57 no impact stated

Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 725 1,666 8 no impact stated

Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 725 1,666 8 major

Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 17 150 1 minor

Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 35 major

Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 20 233 minor

Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1 minor

DigitalOcean Support Portal Service Disruption Sep 16 09:48 11 h 21 min 90 412 minor

Kaltura Access to Support portal Sep 16 09:47 7 h 17 min 4 5 minor

rollbar Increased occurrence processing pipeline latency Sep 16 09:45 26 min 31 158 major

Matterport Intermittent Issues with Support Case Submission and Phone Support Sep 16 09:43 6 h 14 min 1 2 major

Digicert DigiCert Alert - Chat & Email Third-Party Service Issue Sep 16 09:40 12 h 33 min 2 3 minor

Segment SMS Delivery Delays from Twilio to Airtel India Sep 16 09:40 4 h 58 min 827 1,916 30 minor

Socure [Sev3] Increased Latency with Sigma Fraud and Synthetic Sep 16 09:39 33 min 3 15 1 minor

WithSecure™ Partner Portal and eService access disruption due to third-party service incident Sep 16 09:36 3 h 51 min 2 521 no impact stated

Teamtailor Intermittent availability issue Sep 16 09:35 — 2 3 no impact stated

Apptio Salesforce Outage – Support Case Access Impacted Sep 16 09:34 6 h 41 min 1 minor

Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 14 minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 100 minor

Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 68 720 2 no impact stated

Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 29 minor

Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 68 454 1 minor

Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 97 509 2 minor

Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 53 1 critical

Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 1