Third Party Index

Upstream incidents

no impact stated· Stripe· · 7 h 4 min

Stripe Support Systems issue

Listed as a subprocessor by 713 tracked vendors · 1,636 within 2 hops · In window: 1 of its subprocessors · In window: 8 vendors listing it (28 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 480 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Twilio Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Microsoft · listed by 739 tracked vendors Microsoft Salesforce · listed by 500 tracked vendors Salesforce Snowflake · listed by 319 tracked vendors Snowflake Zoom · listed by 182 tracked vendors Zoom Docusign · listed by 90 tracked vendors Docusign Databricks · listed by 88 tracked vendors Databricks Marketo · listed by 48 tracked vendors Marketo Front · listed by 41 tracked vendors Front hCaptcha · listed by 10 tracked vendors hCaptcha LexisNexis · listed by 6 tracked vendors LexisNexis TaxJar · listed by 5 tracked vendors TaxJar Stripe · listed by 713 tracked vendors Stripe DigitalOcean · listed by 89 tracked vendors · incident: Support Portal Service Disruption, Sep 16 09:48 UTC DigitalOcean Plain · listed by 45 tracked vendors · incident: Degraded AI thread processing, Sep 16 10:33 UTC Plain rollbar · listed by 30 tracked vendors · incident: Increased occurrence processing pipeline latency, Sep 16 09:45 UTC rollbar Kaltura · listed by 4 tracked vendors · incident: Access to Support portal, Sep 16 09:47 UTC Kaltura Digicert · listed by 2 tracked vendors · incident: DigiCert Alert - Chat & Email Third-Party Service Issue, Sep 16 09:40 UTC Digicert Luma AI · listed by 2 tracked vendors · incident: Ray2 increased queue times, Sep 16 12:00 UTC Luma AI Veryfi · listed by 2 tracked vendors · incident: API performance impacted for some accounts, Sep 16 09:55 UTC Veryfi Lovable · listed by 1 tracked vendor · incident: Builds failing for some users, Sep 16 11:47 UTC Lovable Anthropic · listed by 575 tracked vendors Anthropic HubSpot · listed by 459 tracked vendors HubSpot Mailgun · listed by 242 tracked vendors Mailgun MongoDB · listed by 230 tracked vendors MongoDB Zoom · listed by 182 tracked vendors Zoom Vercel · listed by 171 tracked vendors Vercel Twilio · listed by 480 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Twilio Intercom · listed by 364 tracked vendors · incident: Issues with Fin for Salesforce, Sep 16 11:51 UTC Intercom SendGrid · listed by 345 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC SendGrid Segment · listed by 179 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Segment Gainsight Software · listed by 55 tracked vendors · incident: Salesforce Service Disruption - Cascading impact on Gainsight CS functionality, Sep 16 10:34 UTC Gainsight Software Apollo · listed by 33 tracked vendors · incident: Salesforce Service Disruption, Sep 16 11:00 UTC Apollo Salesloft · listed by 32 tracked vendors · incident: Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze, Sep 16 11:59 UTC Salesloft Nebius · listed by 12 tracked vendors · incident: [us-central1] Object Storage is partially unavailable, Sep 16 10:45 UTC Nebius Smartsheet · listed by 11 tracked vendors · incident: Salesforce connector is experiencing intermittent issues, Sep 16 10:36 UTC Smartsheet Jamf · listed by 7 tracked vendors · incident: Fulfillment services, Sep 16 11:31 UTC Jamf Clever · listed by 4 tracked vendors · incident: Clever's Support Team Delayed in Assisting Districts, Sep 16 11:24 UTC Clever InfluxData · listed by 2 tracked vendors · incident: Query performance degradation in Azure Westeurope., Sep 16 10:08 UTC InfluxData Signicat · listed by 1 tracked vendor · incident: Degraded performance - VideoID, Sep 16 11:08 UTC Signicat OpenGov · listed by 0 tracked vendors · incident: Help Center and Technical Support Outage, Sep 16 11:38 UTC OpenGov Spendesk · listed by 0 tracked vendors · incident: International Transfers feature is unavailable for affected EEA customers, Sep 16 10:05 UTC Spendesk SuperOffice · listed by 0 tracked vendors · incident: Login issue, Sep 16 10:34 UTC SuperOffice Tiger Data (creators of TimescaleDB) · listed by 0 tracked vendors · incident: The functionality has been restored, Sep 16 10:41 UTC Tiger Data (creators… Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Salesforce · listed by 500 tracked vendors Salesforce + 4 more+ 699 more+ 903 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Stripe SMS Delivery Delays from Twilio to Airtel India ↗ minor −25 min 4 h 58 min
Digicert lists Stripe DigiCert Alert - Chat & Email Third-Party Service Issue ↗ major −24 min 12 h 33 min
rollbar lists Stripe Increased occurrence processing pipeline latency ↗ minor −20 min 26 min
Kaltura lists Stripe Access to Support portal ↗ minor −17 min 7 h 17 min
DigitalOcean lists Stripe Support Portal Service Disruption ↗ minor −17 min 11 h 21 min
Veryfi lists Stripe API performance impacted for some accounts ↗ minor −10 min 16 min
Plain lists Stripe Degraded AI thread processing ↗ minor +28 min 25 min
Lovable lists Stripe Builds failing for some users ↗ minor +1 h 43 min 22 min
Luma AI lists Stripe Ray2 increased queue times ↗ minor +1 h 55 min 13 h
Teamtailor lists AssemblyAI, Hyperdoc (a.k.a. Recall.ai) (2 hops) Intermittent availability issue ↗ no impact stated −30 min —
SendGrid lists Anthropic, Elasticsearch (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor −25 min 4 h 58 min
Segment lists Anthropic, Elasticsearch (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor −25 min 4 h 58 min
Matterport lists Zuora (2 hops) Intermittent Issues with Support Case Submission and Phone Support ↗ major −21 min 6 h 14 min
Sprout Social lists Elasticsearch, LaunchDarkly (2 hops) Meta Connection Issue ↗ minor −16 min 34 h 32 min
Spendesk lists Anthropic (2 hops) International Transfers feature is unavailable for affected EEA customers ↗ critical +1 min 22 h
InfluxData lists Mailgun, SolarWinds (2 hops) Query performance degradation in Azure Westeurope. ↗ minor +3 min 6 h 48 min
SuperOffice lists Mailgun (2 hops) Login issue ↗ major +29 min 59 min
Gainsight Software lists Anthropic, Workato (2 hops) Salesforce Service Disruption - Cascading impact on Gainsight CS functionality ↗ no impact stated +29 min 8 h 35 min
Smartsheet lists Anthropic, LaunchDarkly (2 hops) Salesforce connector is experiencing intermittent issues ↗ major +32 min 10 h 26 min
Tiger Data (creators of TimescaleDB) lists Anthropic, Zoom (2 hops) The functionality has been restored ↗ no impact stated +36 min ongoing
Nebius lists HubSpot (2 hops) [us-central1] Object Storage is partially unavailable ↗ major +40 min 4 h 56 min
Akamai lists Workato, Aiven (2 hops) Case Ticketing Issue ↗ minor +47 min 3 h 7 min
Apollo lists Anthropic, AssemblyAI (2 hops) Salesforce Service Disruption ↗ no impact stated +55 min —
Signicat lists Mailgun, MongoDB (2 hops) Degraded performance - VideoID ↗ minor +1 h 3 min 15 min
Clever lists Anthropic, MongoDB (2 hops) Clever's Support Team Delayed in Assisting Districts ↗ minor +1 h 19 min 12 h 18 min
Jamf lists MongoDB, Zoom (2 hops) Fulfillment services ↗ major +1 h 27 min 3 h 24 min
OpenGov lists Anthropic (2 hops) Help Center and Technical Support Outage ↗ major +1 h 34 min 7 h 31 min
Intercom lists Anthropic, Mailgun (2 hops) Issues with Fin for Salesforce ↗ minor +1 h 47 min 5 h 27 min
Salesloft lists MongoDB, LaunchDarkly (2 hops) Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze ↗ major +1 h 54 min 2 h

Incidents

major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 207 1,172 2minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 67 447 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 815 1,881 6no impact stated Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 108 minor Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 22 354 major Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,391 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 815 1,881 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 12 66 minor Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 7 457 major Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,391 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 815 1,881 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,163 3no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 12 66 minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 35 minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 182 1,007 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 815 1,881 4no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 171 801 minor Reducto Partial degradation of Parse for requests with embed_pdf_metadata Sep 16 02:59 — 10 145 minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 815 1,881 4minor FingerprintPro Ingress endpoint degradations Sep 16 01:17 3 min 2 3 minor Qualys IN Platform 1: Qualys UI Login Impacted Intermittently [IM-12868] Sep 16 00:22 16 h 18 min 6 21 no impact stated New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 91 395 1no impact stated People Data Labs Elevated API error rate Sep 16 00:00 — 10 30 major Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 40 1,178 1major OpenAI Elevated errors with gpt-image-2.5-flare Sep 15 23:50 40 min 794 1,932 no impact stated CoreWeave Dedicated Inference: errors creating and updating deployments Sep 15 23:38 3 h 11 min 12 1,110 1major Flexera Flexera - EU - Policies/Automation Unavailable Sep 15 23:05 9 h 19 min 1 no impact stated Maven AGI Smart Relay Outage Sep 15 22:30 — 4 27 minor Luma AI Ray2 Flash service degraded Sep 15 22:00 2 h 2 48 minor Telnyx SMS Delivery — Encoding Issues on Outbound Messages to T-Mobile Sep 15 21:57 2 days 18 213 minor Cursor Investigating service degradation Sep 15 21:26 34 min 9 28 critical Bandwidth Bandwidth Local Market Impairment - 949 - Fayetteville, NC Sep 15 20:13 20 h 59 min 12 66 major Brex Transaction statuses on your Accounting pages may be out of date, causing some transactions to appear in the wrong tab. Sep 15 20:12 3 h 7 min 1 9 no impact stated Twilio· SendGrid· Segment Inbound SIP Calls With OPUS Codec Only Blocked Sep 15 20:09 2 h 51 min 815 1,881 3minor Salesloft CRM Sync Delays (Monitoring) Sep 15 19:38 43 h 57 min 32 196 minor APPZEN Delays in Invoice Processing — Autonomous AP Sep 15 19:24 6 h 7 min 1 major Canonical "lists.ubuntu.com" is Down Sep 15 19:12 12 min 1 1,391 minor GitHub Disruption with some GitHub services Sep 15 19:11 49 min 207 1,172 1minor ClickHouse ClickPipes failing on Kinesis in AWS us-east-1 Sep 15 18:57 29 h 45 min 132 1,406 3no impact stated Bullhorn Bullhorn ATS - Payable Charges list view filters not returning results Sep 15 18:52 2 h 25 min 2 3 minor Bandwidth Bandwidth App Incident - IP Adding Sep 15 18:51 1 h 54 min 12 66 no impact stated Worldpay INC0651469 - We are aware of potential issues with a Third Party 3DSecure Authentication provider. Sep 15 18:47 38 min 10 55 minor Meltwater Media Relations - Delayed Outreach Sep 15 18:33 23 h 33 min 1 no impact stated Zoom Service Degradation Affecting Zoom Whiteboard Sep 15 18:22 14 min 182 1,007 minor FreedomPay Alert: Visa Cardinal Commerce 3D Secure Processing Issues Sep 15 18:11 25 min 3 714 no impact stated Plaid Transaction Updates Delayed Sep 15 17:56 6 h 27 min 15 34 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada Sep 15 17:56 4 h 16 min 815 1,881 7minor Decagon Voice & Chat Service Disruption Sep 15 17:36 57 min 3 53 major Chili Piper Gong connectivity issues Sep 15 17:27 23 h 53 min 20 113

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