Third Party Index

Upstream incidents

major· Elasticsearch· · 2 h 21 min

Elastic Support Portal unavailable

Listed as a subprocessor by 123 tracked vendors · 1,150 within 2 hops · In window: 0 vendors listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,435 tracked vendors Amazon Web Services Google Cloud · listed by 1,284 tracked vendors Google Cloud Microsoft · listed by 704 tracked vendors Microsoft Stripe · listed by 647 tracked vendors Stripe Cloudflare · listed by 557 tracked vendors Cloudflare Salesforce · listed by 482 tracked vendors Salesforce Okta · listed by 269 tracked vendors Okta MongoDB · listed by 222 tracked vendors MongoDB Supabase · listed by 57 tracked vendors Supabase IBM · listed by 26 tracked vendors IBM Tines · listed by 6 tracked vendors Tines Elasticsearch · listed by 123 tracked vendors Elasticsearch Twilio · listed by 450 tracked vendors Twilio SendGrid · listed by 323 tracked vendors SendGrid GitHub · listed by 191 tracked vendors GitHub Segment · listed by 170 tracked vendors Segment Pendo · listed by 141 tracked vendors Pendo Resend · listed by 64 tracked vendors Resend Help Scout · listed by 47 tracked vendors Help Scout Calendly.com · listed by 46 tracked vendors Calendly.com Temporal · listed by 45 tracked vendors Temporal Adobe · listed by 34 tracked vendors Adobe xAI · listed by 34 tracked vendors xAI SolarWinds · listed by 26 tracked vendors SolarWinds GitLab · listed by 24 tracked vendors GitLab Recurly · listed by 18 tracked vendors Recurly Vercel · listed by 155 tracked vendors · incident: Missing Web Analytics and Speed Insights data, Sep 16 14:00 UTC Vercel Gong · listed by 93 tracked vendors · incident: Gong Platform Outage - Multiple Pages Not Loading, Sep 16 13:25 UTC Gong PagerDuty · listed by 36 tracked vendors · incident: Event Processing Delays, Sep 16 14:35 UTC PagerDuty Qualtrics · listed by 19 tracked vendors · incident: Workflow execution delays in multiple regions, Sep 16 15:00 UTC Qualtrics Netlify · listed by 13 tracked vendors · incident: Elevated Image CDN Errors, Sep 16 12:58 UTC Netlify CircleCI · listed by 9 tracked vendors · incident: Customers may experience delays in UI updates, Sep 16 14:55 UTC CircleCI Cursor · listed by 8 tracked vendors · incident: Investigating service degradation — Grok Bot, Sep 16 14:27 UTC Cursor Rapid7 · listed by 8 tracked vendors · incident: Command Platform Dashboard Degradition, Sep 16 13:51 UTC Rapid7 Gorgias · listed by 3 tracked vendors · incident: Customer sidebar search not working, Sep 16 12:51 UTC Gorgias Mindtickle · listed by 3 tracked vendors · incident: Salesforce Sync Workflows Impacted, Sep 16 13:33 UTC Mindtickle Formassembly · listed by 1 tracked vendor · incident: Salesforce Service Disruption, Sep 16 14:45 UTC Formassembly Robin · listed by 0 tracked vendors · incident: Dashboard Login Failures, Sep 16 13:54 UTC Robin Spendesk · listed by 0 tracked vendors · incident: Amazon Payments – Card Tokenisation Failure, Sep 16 14:52 UTC Spendesk Vamp · listed by 0 tracked vendors · incident: Customers may experience delays in UI updates, Sep 16 14:55 UTC Vamp Microsoft · listed by 704 tracked vendors Microsoft Stripe · listed by 647 tracked vendors Stripe Cloudflare · listed by 557 tracked vendors Cloudflare Anthropic · listed by 545 tracked vendors Anthropic Salesforce · listed by 482 tracked vendors Salesforce Sentry · listed by 426 tracked vendors Sentry + 109 more+ 1,007 more

Incidents starting 30 min before to 2 h after

Gorgias lists Twilio, Segment (2 hops) Customer sidebar search not working ↗ major −26 min 1 h 14 min
Netlify lists SendGrid, Segment (2 hops) Elevated Image CDN Errors ↗ minor −19 min 50 min
Gong lists Twilio (2 hops) Gong Platform Outage - Multiple Pages Not Loading ↗ minor +8 min 1 h 25 min
Mindtickle lists SendGrid (2 hops) Salesforce Sync Workflows Impacted ↗ minor +16 min 3 h 28 min
Rapid7 lists Pendo (2 hops) Command Platform Dashboard Degradition ↗ minor +33 min 32 min
Robin lists SendGrid (2 hops) Dashboard Login Failures ↗ major +37 min 34 min
Vercel lists Twilio (2 hops) Missing Web Analytics and Speed Insights data ↗ minor +42 min —
Cursor lists xAI (2 hops) Investigating service degradation — Grok Bot ↗ major +1 h 9 min 6 h 30 min
PagerDuty lists Twilio, Pendo (2 hops) Event Processing Delays ↗ minor +1 h 18 min 32 min
Formassembly lists Pendo (2 hops) Salesforce Service Disruption ↗ minor +1 h 28 min 5 h 10 min
Spendesk lists Segment (2 hops) Amazon Payments – Card Tokenisation Failure ↗ major +1 h 35 min ongoing
CircleCI lists Segment (2 hops) Customers may experience delays in UI updates ↗ minor +1 h 38 min 4 h 34 min
Vamp lists Segment (2 hops) Customers may experience delays in UI updates ↗ minor +1 h 38 min 4 h 34 min
Qualtrics lists Segment, Genesys (2 hops) Workflow execution delays in multiple regions ↗ no impact stated +1 h 42 min —

Incidents

major Modal Dashboard and sandbox outage Sep 16 18:29 14 min 43 462 minor Twilio· SendGrid· Segment Twilio Console Issue Sep 16 18:19 26 h 38 min 766 1,756 3minor Orb Dashboard loading errors for reporting-related surfaces Sep 16 18:09 21 h 53 min 15 200 minor Supabase Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2 Sep 16 17:53 2 h 42 min 57 408 critical KnowBe4 Console Login/Access Issue - (UK Instance) Sep 16 17:47 3 h 11 min 6 major Barracuda Networks XDR log processing for o365 and email protection is affected by an outage. Sep 16 17:42 3 h 15 min 1 13 minor Adapty Google Play pub-sub notifications problem Sep 16 17:32 23 min 1 major LeanData Bookit Partial Server Outage Sep 16 17:30 26 h 33 min 9 63 minor Moveworks Get Help options not appearing for greeting messages Sep 16 17:21 53 min 2 209 minor Signicat Incident on 3rd party service - ID-Porten and Data Verification source freg Sep 16 16:56 — 1 major Nebius [eu-west1] Metrics for resources in this region are partially unavailable Sep 16 16:52 1 h 28 min 12 626 1minor ZoomInfo Chorus - Call Recording Issues Sep 16 16:47 1 h 48 min 43 163 major Delinea Platform: Availability Failures and Degraded Performance Sep 16 16:37 1 h 55 min 1 minor Whatfix Investigating – Intermittent P2P Failures Sep 16 16:30 2 h 30 min 2 4 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo Sep 16 16:28 3 h 32 min 766 1,756 6major FastSpring Google Pay Disruption Sep 16 16:20 41 min 8 16 minor Worldpay INC0652454 - Google Pay - Transaction Authorisations Sep 16 16:19 1 h 16 min 10 51 1no impact stated Anthropic Issues with Google Play subscriptions Sep 16 16:18 32 min 545 1,730 6major Discord Google Pay Outage Sep 16 16:15 27 min 14 107 minor Airwallex US Google Pay outage Sep 16 16:14 29 min 3 20 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong Sep 16 16:03 19 h 56 min 766 1,756 5minor Resend Increased latency in WebHooks Sep 16 15:58 5 min 64 196 minor RevenueCat Drop in Google Play Store pub-sub notifications Sep 16 15:55 1 h 49 min 10 13 minor agorapulse Listening Search Creation, Updates, and Sync on Keyword Searches Sep 16 15:51 3 h 2 min 1 2 minor Twilio· SendGrid· Segment MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada Sep 16 15:44 35 h 34 min 766 1,756 6minor Worldpay INC0652468 - We are aware of potential issues with a Third Party Acquirer - iyzico Sep 16 15:35 8 h 1 min 10 51 1no impact stated UiPath Multiple Regions - Maestro - Action Center task creation failing Sep 16 15:24 4 h 16 min 2 11 major Coveo [All Regions] Platform login with Salesforce provider issues Sep 16 15:18 8 h 39 min 4 645 no impact stated Qualtrics Workflow execution delays in multiple regions Sep 16 15:00 — 19 220 minor IDnow [IDCheck.io/PVID/Check'n'Sign] Degraded Performance Sep 16 14:56 23 min 5 20 minor CircleCI· Vamp Customers may experience delays in UI updates Sep 16 14:55 4 h 34 min 8 44 minor Ping Identity PingOne for Enterprise dock and administration increasing errors Sep 16 14:46 8 h 19 min 6 48 minor Formassembly Salesforce Service Disruption Sep 16 14:45 5 h 10 min 1 minor Socure [SEV3] Batch processing delays on the dashboard Sep 16 14:36 13 min 3 15 minor PagerDuty Event Processing Delays Sep 16 14:35 32 min 36 223 major Cursor Investigating service degradation — Grok Bot Sep 16 14:27 6 h 30 min 8 25 minor Flare ongoing Paused ingestion of update events for lookalike domains Sep 16 14:00 ongoing 2 5 minor Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 155 733 4minor Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 51 no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 19 330 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 27 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 4 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 93 462 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 123 1,150 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 645 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 1 3 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 91

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