Third Party Index

Upstream incidents

major· Fullstory· · —

Failure to load assets during playback for sessions (EU1 Data Center)

Listed as a subprocessor by 88 tracked vendors · 666 within 2 hops · In window: 2 vendors listing it (7 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce Zendesk · listed by 385 tracked vendors Zendesk Fastly · listed by 52 tracked vendors Fastly Marketo · listed by 48 tracked vendors Marketo Fullstory · listed by 88 tracked vendors Fullstory Cube Dev · listed by 3 tracked vendors · incident: Service Management Console UI seems to be down, Sep 23 18:43 UTC Cube Dev Chronosphere · listed by 2 tracked vendors · incident: WildFire Eu Sovereign Cloud Service Scheduled Maintenance, Sep 23 20:07 UTC Chronosphere GitHub · listed by 207 tracked vendors GitHub Zapier · listed by 129 tracked vendors Zapier Deepgram · listed by 76 tracked vendors Deepgram Gainsight Software · listed by 55 tracked vendors Gainsight Software Clearbit · listed by 37 tracked vendors Clearbit PagerDuty · listed by 36 tracked vendors PagerDuty Cohere · listed by 31 tracked vendors Cohere Avalara · listed by 29 tracked vendors Avalara Vitally · listed by 28 tracked vendors Vitally Maxio · listed by 20 tracked vendors Maxio Qualtrics · listed by 19 tracked vendors Qualtrics ServiceNow · listed by 19 tracked vendors ServiceNow Twilio · listed by 480 tracked vendors · incident: Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland, Sep 23 19:34 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland, Sep 23 19:34 UTC SendGrid Segment · listed by 179 tracked vendors · incident: Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland, Sep 23 19:34 UTC Segment Fastmail · listed by 6 tracked vendors · incident: Replies sent using masked email addresses are bouncing, Sep 23 20:00 UTC Fastmail Kentik · listed by 2 tracked vendors · incident: High latency in NMS Alert evaluation, Sep 23 20:14 UTC Kentik Microsoft · listed by 739 tracked vendors Microsoft Salesforce · listed by 500 tracked vendors Salesforce Zendesk · listed by 385 tracked vendors Zendesk Mailgun · listed by 242 tracked vendors Mailgun Zoom · listed by 182 tracked vendors Zoom Fivetran · listed by 147 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse WorkOS · listed by 114 tracked vendors WorkOS Vanta · listed by 106 tracked vendors Vanta ElevenLabs · listed by 103 tracked vendors ElevenLabs Linear · listed by 90 tracked vendors Linear Supabase · listed by 67 tracked vendors Supabase Hyperdoc (a.k.a. Recall.ai) · listed by 52 tracked vendors Hyperdoc (a.k.a. Rec… Help Scout · listed by 49 tracked vendors Help Scout OpenRouter · listed by 49 tracked vendors OpenRouter + 74 more+ 558 more

Incidents starting 30 min before to 2 h after

Cube Dev lists Fullstory Service Management Console UI seems to be down ↗ no impact stated −17 min ongoing
Chronosphere lists Fullstory WildFire Eu Sovereign Cloud Service Scheduled Maintenance ↗ no impact stated +1 h 8 min 2 h 18 min
Twilio lists Deepgram (2 hops) Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland ↗ minor +34 min 27 h 46 min
SendGrid lists Deepgram (2 hops) Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland ↗ minor +34 min 27 h 46 min
Segment lists Deepgram (2 hops) Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland ↗ minor +34 min 27 h 46 min
Fastmail lists GitHub, PagerDuty (2 hops) Replies sent using masked email addresses are bouncing ↗ no impact stated +1 h 11 h 12 min
Kentik lists PagerDuty (2 hops) High latency in NMS Alert evaluation ↗ major +1 h 15 min 1 min

Incidents

minor Mux Elevated webhook delivery latency Sep 24 17:37 44 min 23 523 1no impact stated Veracode Veracode Platform Unavailable. Sep 24 17:30 — 3 minor GoCardless ongoing Intermittent ARUDD-8 failures for Nationwide Bank Sep 24 17:21 ongoing 6 28 minor Twilio· SendGrid· Segment Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 Sep 24 17:19 43 min 815 1,881 10minor GitHub Disruption with billing information updates Sep 24 16:51 3 h 49 min 207 1,172 3minor Finch Justworks connections returning missing employment start dates Sep 24 16:38 14 h 6 min 6 117 major Fly.io State database issues in GRU Sep 24 16:31 2 h 40 min 15 160 minor Twilio· SendGrid· Segment Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) Sep 24 16:22 2 h 4 min 815 1,881 6no impact stated ZoomInfo GTM Studio - Audiences Sep 24 16:17 7 h 56 min 44 168 minor Barracuda Networks Delay for NetSec Firewall Alerts for US-East and EU-West customers Sep 24 16:15 27 h 37 min 1 14 minor Worldpay INC0663518 - We are aware of potential issues with a third-party Alternative Payment Method (APM) Sep 24 15:49 16 min 10 55 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 24 15:47 6 h 9 min 182 1,007 1major Supabase Project Lifecycle Issues in eu-west-1 Sep 24 15:36 2 h 1 min 67 447 minor Contentsquare Issue affecting Share Zoning Feature Sep 24 15:11 5 h 39 min 7 99 major Astronomer Astro UI Deployment view unavailable Sep 24 14:52 41 min 5 68 minor Ping Identity PingOne for Enterprise - NA region - SSO and Admin Degradation Sep 24 14:52 1 h 8 min 6 53 major Fly.io Private Networking issues (6PN) Sep 24 14:51 46 min 15 160 1minor Exact All Products - Issues when creating or renewing bank link for Rabobank (NL) Sep 24 14:41 4 days 1 2 minor Twilio· SendGrid· Segment Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available Sep 24 14:37 4 h 58 min 815 1,881 6minor Resend Intermittent errors on some dashboard and API requests Sep 24 14:31 51 min 78 225 no impact stated Hightouch Hightouch sync run delays Sep 24 14:27 — 30 199 major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 14:09 42 min 1 1,391 no impact stated HubSpot The Salesforce integration is unavailable for some customers Sep 24 14:08 7 h 18 min 459 1,059 2major Flexera Flexera One - IT Asset Management - NAM - Menu items not loading Sep 24 14:08 6 h 25 min 1 minor Signicat Incident on 3rd party service - FTN - Mobiilivarmmene/Telia Sep 24 13:49 16 h 41 min 1 critical ShipStation Evri - Unable to create labels Sep 24 13:47 22 h 44 min 1 no impact stated Teamtailor Intermittent availability issue Sep 24 13:30 1 min 2 3 minor HighLevel Opportunity Actions Issue Sep 24 13:30 1 h 1 minor dbt Labs Intermittent BigQuery job failures using Workload Identity Federation in EMEA Sep 24 13:27 12 h 22 min 47 505 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 13:20 44 min 1 1,391 minor Exact Exact Online - Projects incorrectly linked to bank transactions (NL/BE) Sep 24 13:02 5 days 1 2 major Canonical Component "ubuntu.com" and a few other components are Down Sep 24 12:41 23 min 1 1,391 major SurveyMonkey Audience Preview Page is not responding Sep 24 12:16 3 h 16 min 25 45 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to MTS Belarus Sep 24 11:52 3 h 17 min 815 1,881 4minor MotherDuck Elevated errors in the us-east-1 region Sep 24 11:29 55 min 1 minor Zoom Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India Sep 24 11:19 2 h 23 min 182 1,007 minor Signicat Incident on 3rd party service - FTN - Saastopankki Sep 24 11:14 19 h 17 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Cameroon Sep 24 11:13 2 days 815 1,881 3minor Tinybird eu-west-1 degraded Sep 24 10:59 3 h 19 289 no impact stated Teamwork.com Issue with tasks creation in Projects Sep 24 10:42 39 min 2 critical Supabase Permission errors in the Supabase Dashboard Sep 24 10:37 1 h 12 min 67 447 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 10:11 10 h 20 min 1 major Sarvam AI Partial Outage on Voice Agents Sep 24 09:17 — 4 major Yotpo Loyalty Home Page Currently experiencing loading issues Sep 24 09:06 3 min 1 minor Livestorm Live Captions and Translations unavailable Sep 24 09:00 33 min 3 10 minor ClickHouse Streaming ClickPipes degradation in AWS eu-central-1 region Sep 24 08:42 29 min 132 1,406 3no impact stated Scaleway [Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata Sep 24 08:39 1 min 22 353 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Datora Brazil Sep 24 08:36 4 days 815 1,881 4minor ClickHouse Some ClickPipes CDC pipes paused and can't be resumed Sep 24 08:31 33 min 132 1,406 3minor Signicat Incident on 3rd party service - Data Verification Source: dk-cvr Sep 24 08:18 3 h 29 min 1

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