Third Party Index

Upstream incidents

minor· Sinch· · 2 h 53 min

Delivery Issue Brazil - Claro

Listed as a subprocessor by 26 tracked vendors · 1,063 within 2 hops · In window: 1 of its subprocessors · In window: 3 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Red Hat · listed by 8 tracked vendors · incident: Red Hat Connect Major Outage - Investigating, Sep 25 05:01 UTC Red Hat Amazon Web Services · listed by 1,401 tracked vendors Amazon Web Services Google Cloud · listed by 1,245 tracked vendors Google Cloud OpenAI · listed by 720 tracked vendors OpenAI Microsoft · listed by 690 tracked vendors Microsoft Stripe · listed by 615 tracked vendors Stripe Cloudflare · listed by 542 tracked vendors Cloudflare Salesforce · listed by 479 tracked vendors Salesforce Sentry · listed by 411 tracked vendors Sentry Datadog · listed by 389 tracked vendors Datadog Zendesk · listed by 371 tracked vendors Zendesk Atlassian · listed by 289 tracked vendors Atlassian Mailgun · listed by 226 tracked vendors Mailgun MongoDB · listed by 219 tracked vendors MongoDB Sinch · listed by 26 tracked vendors Sinch Twilio · listed by 441 tracked vendors · incident: SMS Delivery Delays from Twilio to Claro Brazil, Sep 25 03:49 UTC Twilio SendGrid · listed by 317 tracked vendors · incident: SMS Delivery Delays from Twilio to Claro Brazil, Sep 25 03:49 UTC SendGrid Segment · listed by 165 tracked vendors · incident: SMS Delivery Delays from Twilio to Claro Brazil, Sep 25 03:49 UTC Segment Sentry · listed by 411 tracked vendors Sentry Mailgun · listed by 226 tracked vendors Mailgun Adobe · listed by 34 tracked vendors Adobe Zoho · listed by 29 tracked vendors Zoho Brevo · listed by 17 tracked vendors Brevo Genesys · listed by 7 tracked vendors Genesys Optimizely · listed by 5 tracked vendors Optimizely ClickSend · listed by 2 tracked vendors ClickSend Airship · listed by 1 tracked vendor Airship Bloomreach · listed by 1 tracked vendor Bloomreach Everbridge · listed by 1 tracked vendor Everbridge New Relic · listed by 84 tracked vendors · incident: New Relic UI errors, Sep 25 03:56 UTC New Relic Stripe · listed by 615 tracked vendors Stripe Anthropic · listed by 529 tracked vendors Anthropic Salesforce · listed by 479 tracked vendors Salesforce HubSpot · listed by 396 tracked vendors HubSpot Datadog · listed by 389 tracked vendors Datadog Zendesk · listed by 371 tracked vendors Zendesk Intercom · listed by 330 tracked vendors Intercom Atlassian · listed by 289 tracked vendors Atlassian Okta · listed by 267 tracked vendors Okta MongoDB · listed by 219 tracked vendors MongoDB GitHub · listed by 187 tracked vendors GitHub Zoom · listed by 170 tracked vendors Zoom Vercel · listed by 145 tracked vendors Vercel Zapier · listed by 121 tracked vendors Zapier WorkOS · listed by 111 tracked vendors WorkOS Mailchimp · listed by 99 tracked vendors Mailchimp Gong · listed by 92 tracked vendors Gong Pylon · listed by 88 tracked vendors Pylon Databricks · listed by 87 tracked vendors Databricks + 26 more+ 12 more+ 1,017 more

Incidents starting 30 min before to 2 h after

Red Hat subprocessor of Sinch Red Hat Connect Major Outage - Investigating ↗ major +1 h 26 min 21 min
Twilio lists Sinch SMS Delivery Delays from Twilio to Claro Brazil ↗ minor +13 min 4 h 41 min
SendGrid lists Sinch SMS Delivery Delays from Twilio to Claro Brazil ↗ minor +13 min 4 h 41 min
Segment lists Sinch SMS Delivery Delays from Twilio to Claro Brazil ↗ minor +13 min 4 h 41 min
New Relic lists SendGrid (2 hops) New Relic UI errors ↗ no impact stated +20 min 1 min

Incidents

no impact stated Bandwidth Bandwidth Local Market Impairment - 721 - Las Vegas, NV Sep 25 04:35 6 h 38 min 12 62 no impact stated New Relic New Relic UI errors Sep 25 03:56 1 min 84 360 minor Telesign Operator Alert - Brazil (BR) - Claro (724/05;12;38) - 09/24/2025 Sep 25 03:52 3 h 19 min 7 425 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 25 03:49 4 h 41 min 751 1,703 1minor Sinch Delivery Issue Brazil - Claro Sep 25 03:35 2 h 53 min 26 1,063 3critical Bandwidth Bandwidth Local Market Impairment - 330 - Evansville, IN Sep 25 03:17 23 h 11 min 12 62 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States Sep 25 02:24 19 h 59 min 751 1,703 2no impact stated Orb Elevated API latencies Sep 25 00:28 3 h 28 min 15 195 minor dbt Labs GitLab service disruption Sep 24 23:56 5 h 28 min 46 479 no impact stated Mintlify Mintlify CLI installation failures Sep 24 23:42 39 min 7 767 minor ESET ESET PROTECT's Integration with Microsoft services is not possible. Sep 24 23:08 6 days 1 2 minor ShipStation Programmatic UPS Account Connection Sep 24 23:06 4 days 1 no impact stated UiPath Robot live stream issues in US region Sep 24 21:45 1 h 4 min 2 11 major Flexera Spot Ocean for AWS - Service Disruption Sep 24 21:43 33 min 1 no impact stated Toggl Elevated API Errors Sep 24 21:28 15 min 1 2 minor Middesk Texas Secretary of State Portal Maintenance Sep 24 21:14 25 h 30 min 6 43 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 20:46 16 h 41 min 1 minor Twilio· SendGrid· Segment Event Streams Service Disruption Sep 24 20:40 5 h 44 min 751 1,703 3minor Entri Resolution issues affecting .shop domains (upstream registry) Sep 24 20:35 1 min 4 9 major SonarSource Investigating missing pull request results Sep 24 20:34 2 h 37 min 3 critical Bandwidth Bandwidth Local Market Impairment - 340 Detroit / Southfield, MI Sep 24 20:25 4 h 7 min 12 62 minor Amplitude Export Destinations data delivery issue Sep 24 19:47 1 h 34 min 133 670 no impact stated Hostinger· Hosting24 .shop DNS Issues Sep 24 19:43 10 h 14 min 1 minor Fireworks Service Degradation for Nemotron 3.5 Lightning Sep 24 19:32 6 min 53 1,262 1major Automattic "Tumblr Dashboard (Tumblr)" is Down Sep 24 19:28 1 min 14 135 1minor Lovable Some .shop domains purchased through Lovable are unavailable Sep 24 19:27 1 h 35 min 1 minor Apptio Exports from Cloudability to TBM are Behind Sep 24 19:15 27 h 3 min 1 major Netlify Error accessing Netlify-hosted sites Sep 24 19:01 23 min 12 31 no impact stated OpenAI Elevated Error Rates on GPT-6 Astra Pro Sep 24 18:59 46 min 720 1,751 11major Drata Cron service degraded Sep 24 18:56 21 h 40 min 17 83 minor Fireworks Service Degradation for Nemotron 3.5 Lightning Sep 24 18:50 17 min 53 1,262 1minor Orb Elevated latency Sep 24 18:47 35 min 15 195 2minor Baseten Intermittent 5xx for a subset of models in 1 US Central cluster Sep 24 18:35 1 h 22 min 50 1,090 2minor Fireworks Service Degradation for Qwen 3.8 Max Sep 24 18:34 29 min 53 1,262 1no impact stated Veracode Veracode Platform is unavailable for some users Sep 24 18:34 26 min 3 major OpenSesame Simon Authoring - unable to save course content Sep 24 18:28 22 min 2 10 minor Moneris Intermittent Interac declines - Important Update Sep 24 18:27 1 h 9 min 1 minor Hugging Face Some GPU Jobs and Spaces failing to start Sep 24 18:00 15 h 57 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria Sep 24 17:55 23 h 3 min 751 1,703 8minor KnowBe4 Protect & Prevent Degraded Performance - US Sep 24 17:53 15 h 23 min 6 no impact stated Coralogix EU2 - delayed/missing metrics for data usage Sep 24 17:37 47 min 24 100 minor Mux Elevated webhook delivery latency Sep 24 17:37 44 min 20 453 1no impact stated Veracode Veracode Platform Unavailable. Sep 24 17:30 — 3 minor GoCardless ongoing Intermittent ARUDD-8 failures for Nationwide Bank Sep 24 17:21 ongoing 5 26 minor Twilio· SendGrid· Segment Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 Sep 24 17:19 43 min 751 1,703 10minor GitHub Disruption with billing information updates Sep 24 16:51 3 h 49 min 187 1,078 3minor Finch Justworks connections returning missing employment start dates Sep 24 16:38 14 h 6 min 6 103 major Fly.io State database issues in GRU Sep 24 16:31 2 h 40 min 12 128 minor Twilio· SendGrid· Segment Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) Sep 24 16:22 2 h 4 min 751 1,703 6no impact stated ZoomInfo GTM Studio - Audiences Sep 24 16:17 7 h 56 min 43 160

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