Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 6 h 40 min

SMS Delivery Receipt Delays from Twilio to Ufone Pakistan

Listed as a subprocessor by 819 tracked vendors · 1,894 within 2 hops · In window: 1 vendor listing it (5 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,535 tracked vendors Amazon Web Services Google Cloud · listed by 1,402 tracked vendors Google Cloud OpenAI · listed by 799 tracked vendors OpenAI Microsoft · listed by 743 tracked vendors Microsoft Anthropic · listed by 579 tracked vendors Anthropic Slack · listed by 517 tracked vendors Slack Datadog · listed by 417 tracked vendors Datadog Snowflake · listed by 320 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 130 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 482 tracked vendors Twilio SendGrid · listed by 347 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Sentry · listed by 462 tracked vendors · incident: Delays in spans ingestion, Sep 18 10:17 UTC Sentry Stripe · listed by 718 tracked vendors Stripe Anthropic · listed by 579 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 464 tracked vendors HubSpot Datadog · listed by 417 tracked vendors Datadog Zendesk · listed by 386 tracked vendors Zendesk Intercom · listed by 368 tracked vendors Intercom Atlassian · listed by 302 tracked vendors Atlassian Okta · listed by 279 tracked vendors Okta MongoDB · listed by 230 tracked vendors MongoDB GitHub · listed by 208 tracked vendors GitHub Zoom · listed by 184 tracked vendors Zoom Vercel · listed by 172 tracked vendors Vercel Hightouch · listed by 30 tracked vendors · incident: Elevated sync errors, Sep 18 11:00 UTC Hightouch Skyhigh Security · listed by 0 tracked vendors · incident: SKI-383 - Incident - Service degradation on Skyhigh UI., Sep 18 10:30 UTC Skyhigh Security Skyhigh Security · listed by 0 tracked vendors · incident: SKI-383 - Incident - Service degradation on Skyhigh UI., Sep 18 10:30 UTC Skyhigh Security Tiger Data (creators of TimescaleDB) · listed by 0 tracked vendors · incident: TimescaleDB 2.30.1 Release, Sep 18 10:05 UTC Tiger Data (creators… OpenAI · listed by 799 tracked vendors OpenAI Microsoft · listed by 743 tracked vendors Microsoft Cloudflare · listed by 602 tracked vendors Cloudflare Slack · listed by 517 tracked vendors Slack Mailgun · listed by 243 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 146 tracked vendors Pendo Amplitude · listed by 142 tracked vendors Amplitude ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 130 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 92 tracked vendors Pylon Linear · listed by 91 tracked vendors Linear Fullstory · listed by 89 tracked vendors Fullstory Resend · listed by 78 tracked vendors Resend + 13 more+ 805 more+ 1,055 more

Incidents starting 30 min before to 2 h after

Sentry lists Twilio Delays in spans ingestion ↗ major +54 min 41 min
Tiger Data (creators of TimescaleDB) lists Anthropic, Salesforce (2 hops) TimescaleDB 2.30.1 Release ↗ no impact stated +42 min ongoing
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-383 - Incident - Service degradation on Skyhigh UI. ↗ no impact stated +1 h 7 min —
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-383 - Incident - Service degradation on Skyhigh UI. ↗ no impact stated +1 h 7 min —
Hightouch lists Anthropic, Salesforce (2 hops) Elevated sync errors ↗ no impact stated +1 h 37 min —

Incidents

major Barracuda Networks O365 log ingestion issue impacting some accounts with delay and log degradation alerts. Sep 18 15:49 35 h 1 min 1 14 no impact stated Contentsquare Revenue Data Discrepancy for Multi-Currency Accounts in AWS EU Sep 18 15:18 1 min 7 99 minor Harness.io· OverOps Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspace Sep 18 14:30 14 h 27 min 3 35 minor Scaleway [WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra Sep 18 14:29 29 min 23 357 minor Scaleway san-dc2-7 unreachable Sep 18 13:45 3 days 23 357 no impact stated Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 18 13:30 — 2 3 minor Instructure Some users are experiencing errors when interacting with SCORM packages. Sep 18 13:17 18 min 2 4 major Flexera Flexera One - IT Asset Management - EU & APAC - Inventory Processing Delays Sep 18 13:03 2 days 1 no impact stated Picqer Bol - problems creating a shipment Sep 18 12:50 59 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Sep 18 12:35 10 h 25 min 819 1,894 6no impact stated Hostinger· Hosting24 Emergency Server id-dci-h5g-node35 Maintenance Sep 18 12:25 4 min 1 no impact stated FastSpring Scheduled Subscription Renewal Delays Sep 18 12:14 10 h 55 min 9 18 no impact stated Vercel Elevated Vercel KMS and Connect Errors Sep 18 12:00 — 172 803 1no impact stated Pipedrive Nova issue Sep 18 11:55 1 h 8 min 16 24 major Cursor Investigating service degradation — Grok Bot Sep 18 11:37 2 h 56 min 9 28 critical KnowBe4 KSAT - Unable to Login (DE and UK Only) Sep 18 11:07 5 h 40 min 6 no impact stated Hightouch Elevated sync errors Sep 18 11:00 — 30 199 major ESET ESET INSPECT Cloud instance is unavailable Sep 18 10:20 2 days 1 2 major Sentry Delays in spans ingestion Sep 18 10:17 41 min 462 1,576 2minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines Sep 18 09:52 10 h 6 min 819 1,894 1no impact stated Glesys Loss of power in OUL8 (Oulu) Sep 18 09:51 1 h 37 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates Sep 18 09:48 6 h 24 min 819 1,894 1minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Ufone Pakistan Sep 18 09:23 6 h 40 min 819 1,894 1minor fiskaly SIGN IT – Italian AdE Web Portal temporarily unavailable Sep 18 09:05 2 h 26 min 1 minor Prime Intellect Sandbox Service Degraded Sep 18 08:58 40 min 1 critical Sentry Delayed ingestion of errors in EU Sep 18 08:36 3 h 20 min 462 1,576 2minor Signicat Incident on 3rd party service - DigID Sep 18 08:15 21 min 1 minor Tinybird Network issues in gcp-europe-west3 Sep 18 08:09 7 h 31 min 19 291 minor Exact Exact Online Accounting for Accountants Professional - Pop-up in security centre to verify external applications (NL) Sep 18 07:51 2 h 22 min 1 2 major Canonical "Landscape" is Down Sep 18 06:45 16 min 1 1,402 minor Snyk Snyk Daily Recurring Tests Delayed Sep 18 06:40 2 days 5 6 minor DevRev Computer app auto-closing unexpectedly Sep 18 06:28 1 h 28 min 5 98 major Canonical "Landscape" is Down Sep 18 05:45 24 min 1 1,402 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 18 04:58 14 min 1 5 minor Telesign 2-Way service interruptions - United Arab Emirates (AE) Sep 18 03:39 6 days 8 459 no impact stated Worldpay INC0654618 - We have resolved issues with Authorization & Payments. Sep 18 03:00 — 10 56 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada Sep 18 01:45 5 h 53 min 819 1,894 major OneSignal Intermittent errors on /api/v1/notifications api Sep 18 00:48 34 min 14 331 minor Telesign Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) Sep 18 00:48 9 h 45 min 8 459 no impact stated Hostinger· Hosting24 Emergency Server US-899 Maintenance Sep 18 00:23 1 h 1 no impact stated Telesign Possible Delays Sep 17 23:51 39 min 8 459 minor Imperva [INC-1136] Service Degradation Affecting SIEM Log Ingestion Sep 17 23:11 2 h 18 min 5 53 critical KnowBe4 KSAT - Unable to Login (US Only) Sep 17 22:44 18 h 3 min 6 minor Optimizely Optimizely Identity is redirecting users to the wrong SSO login page. Sep 17 22:23 3 min 5 14 minor Kevel Errors Saving Changes in the Ad Server UI Sep 17 22:13 1 h 11 min 1 minor OpenAI We are seeing elevated error rates across API models Sep 17 21:29 21 min 799 1,946 1minor GitHub Elevated rate of errors for OpenAI models provided by Copilot Sep 17 20:59 49 min 208 1,179 1minor bunny.net Increased encoding processing time Sep 17 20:31 3 days 7 10 no impact stated Plaid Service Disruption Impacting Chime connections Sep 17 20:22 6 h 1 min 15 34 minor Moveworks Knowledge Ingestion Delays Sep 17 20:15 2 h 47 min 2 227 1

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