Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 20 h 28 min

MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

Listed as a subprocessor by 827 tracked vendors · 1,916 within 2 hops · In window: 6 vendors listing it (7 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,553 tracked vendors Amazon Web Services Google Cloud · listed by 1,417 tracked vendors Google Cloud OpenAI · listed by 804 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Anthropic · listed by 583 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Datadog · listed by 422 tracked vendors Datadog Snowflake · listed by 324 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 106 tracked vendors ElevenLabs Meta · listed by 83 tracked vendors Meta Twilio · listed by 484 tracked vendors Twilio SendGrid · listed by 350 tracked vendors SendGrid Segment · listed by 182 tracked vendors Segment Stripe · listed by 725 tracked vendors · incident: Elevated declines on Visa, Sep 16 23:33 UTC Stripe Notion · listed by 21 tracked vendors · incident: Duplicate characters when editing with a Korean keyboard on iOS, Sep 16 23:58 UTC Notion Notion · listed by 16 tracked vendors · incident: Duplicate characters when editing with a Korean keyboard on iOS, Sep 16 23:58 UTC Notion Retell AI · listed by 8 tracked vendors · incident: Call service disruption, Sep 17 01:15 UTC Retell AI Genesys · listed by 7 tracked vendors · incident: Elevated Error Rates - APAC (Sydney), Sep 17 00:50 UTC Genesys Bullhorn · listed by 2 tracked vendors · incident: Bullhorn Back Office - Performance Issues, Sep 16 23:57 UTC Bullhorn Anthropic · listed by 583 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce HubSpot · listed by 470 tracked vendors HubSpot Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian Dash0 · listed by 3 tracked vendors · incident: Spans ingestion delay in AWS eu-west-1 region, Sep 17 00:21 UTC Dash0 OpenAI · listed by 804 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Slack · listed by 523 tracked vendors Slack Mailgun · listed by 244 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 148 tracked vendors Pendo Amplitude · listed by 142 tracked vendors Amplitude ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 93 tracked vendors Pylon Fullstory · listed by 92 tracked vendors Fullstory Linear · listed by 92 tracked vendors Linear Deepgram · listed by 78 tracked vendors Deepgram Resend · listed by 78 tracked vendors Resend Supabase · listed by 68 tracked vendors Supabase Merge API · listed by 63 tracked vendors Merge API + 13 more+ 813 more+ 1,069 more

Incidents starting 30 min before to 2 h after

Stripe lists Twilio Elevated declines on Visa ↗ no impact stated +4 min 1 h 44 min
Bullhorn lists Twilio Bullhorn Back Office - Performance Issues ↗ minor +28 min 2 h 50 min
Notion lists Twilio Duplicate characters when editing with a Korean keyboard on iOS ↗ minor +30 min 22 h 5 min
Notion lists Twilio Duplicate characters when editing with a Korean keyboard on iOS ↗ minor +30 min 22 h 5 min
Genesys lists Twilio Elevated Error Rates - APAC (Sydney) ↗ no impact stated +1 h 21 min 1 min
Retell AI lists Twilio Call service disruption ↗ major +1 h 47 min 19 min
Dash0 lists HubSpot, Vercel (2 hops) Spans ingestion delay in AWS eu-west-1 region ↗ minor +52 min 2 h 21 min

Incidents

minor Exact Exact Online - OOPS error when opening the overview Revenue Forecast in Subscriptions (NL/BE) Sep 17 08:31 22 h 27 min 1 2 major Automattic "Crowdsignal" is Down Sep 17 08:21 13 min 17 150 major Automattic "Crowdsignal" is Down Sep 17 08:09 2 min 17 150 minor Scaleway [CKPT] (fr-par) Some customers may have traces ingestion and query unavailability Sep 17 07:59 — 23 359 minor Kaseya VSA9 - Service Disruption - remotecarece3 Sep 17 07:33 2 h 1 min 2 3 no impact stated Hostinger· Hosting24 hPanel Accessibility Issues Sep 17 07:01 33 min 1 major Canonical "Landscape" is Down Sep 17 06:41 13 min 1 1,417 minor Fireworks Service Degradation for GLM 5.2 US Sep 17 06:41 12 min 54 1,395 no impact stated Composio Elevated errors on platform APIs Sep 17 06:40 16 min 9 22 minor Conga Investigating Issue Impacting Conga Platform - EU region Sep 17 06:04 6 h 37 min 9 522 major Pinecone [Serverless][AWS][us-west-2] 5xx errors on the readpath Sep 17 05:37 11 h 7 min 32 327 no impact stated Vercel Failures delivering Logs to Drains Sep 17 05:11 2 h 172 811 2minor ChargeBee API Service Degradation Sep 17 03:51 1 min 59 374 major Canonical "Landscape" is Down Sep 17 03:32 24 min 1 1,417 minor Genesys Elevated Error Rates - Americas (US-East) Sep 17 01:33 3 h 41 min 7 31 minor FingerprintPro Webhooks Degradation Sep 17 01:30 1 h 19 min 2 3 no impact stated Broadcom EMEA and NAM Email Quarantine Portal Login Issue Sep 17 01:21 30 h 29 min 2 major Retell AI Call service disruption Sep 17 01:15 19 min 8 69 minor Criteo Data Processing Delays - Reporting Tools Affected Sep 17 01:13 4 h 25 min 4 critical Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 17 01:11 13 h 20 min 13 68 1no impact stated Genesys Elevated Error Rates - APAC (Sydney) Sep 17 00:50 1 min 7 31 minor Dash0 Spans ingestion delay in AWS eu-west-1 region Sep 17 00:21 2 h 21 min 3 14 minor Notion· Notion Duplicate characters when editing with a Korean keyboard on iOS Sep 16 23:58 22 h 5 min 37 164 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 16 23:57 2 h 50 min 2 3 no impact stated Stripe Elevated declines on Visa Sep 16 23:33 1 h 44 min 725 1,666 1minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States Sep 16 23:29 20 h 28 min 827 1,916 6minor Worldpay INC0652637 - Credit/Debit Network - Visa Sep 16 23:21 2 h 45 min 10 57 no impact stated Formassembly Salesforce Connector Authorization Issues Following Recent Salesforce Outage Sep 16 22:43 15 h 46 min 1 minor Workato Deployments and RLCM Performance Degradation Sep 16 21:50 9 h 9 min 68 720 major Discord Issue establishing voice call Sep 16 21:32 1 h 2 min 14 113 no impact stated Prismatic Elevated error rates in US-WEST-2 only Sep 16 21:18 1 min 6 20 minor Qualys US Platform 3: Delay in data processing to the UI and via API (IM-12872) Sep 16 20:24 44 h 44 min 6 21 critical AssemblyAI Outage on US Async Endpoint Sep 16 20:22 1 h 14 min 55 496 minor Langfuse OTEL ingestion queue delay over 10 minutes in US Sep 16 20:20 1 h 11 min 33 254 no impact stated Worldpay INC0652739 - Mastercard Debit (Maestro) - Transaction Authorizations Sep 16 20:00 — 10 57 major Automattic "Tumblr API (Tumblr)" is Down Sep 16 19:57 1 min 17 150 minor Kaseya Datto Endpoint Backup for PC - Cloud Siris 299242 - Degraded Cloud Operations Sep 16 19:39 43 h 17 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines Sep 16 19:36 11 h 17 min 827 1,916 1no impact stated Discord API Errors Sep 16 19:03 24 min 14 113 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan Sep 16 18:57 3 h 25 min 827 1,916 3major HeyGen Seedance Outage Sep 16 18:55 1 min 7 9 minor OpenAI Elevated errors in ChatGPT Work Sep 16 18:44 50 min 804 1,967 6minor Bullhorn Bullhorn Back Office - Report Performance Issues Sep 16 18:33 4 days 2 3 major Modal Dashboard and sandbox outage Sep 16 18:29 14 min 43 508 minor Twilio· SendGrid· Segment Twilio Console Issue Sep 16 18:19 26 h 38 min 827 1,916 3minor Orb Dashboard loading errors for reporting-related surfaces Sep 16 18:09 21 h 53 min 15 208 minor Supabase Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2 Sep 16 17:53 2 h 42 min 68 454 critical KnowBe4 Console Login/Access Issue - (UK Instance) Sep 16 17:47 3 h 11 min 6 major Barracuda Networks XDR log processing for o365 and email protection is affected by an outage. Sep 16 17:42 3 h 15 min 1 14 minor HashiCorp Degraded commit/content scans in HCP Vault Radar Sep 16 17:41 4 h 39 min 3 5

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