Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 4 h 9 min

MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia

Listed as a subprocessor by 732 tracked vendors · 1,650 within 2 hops · In window: 1 of its subprocessors · In window: 1 vendor listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Sinch · listed by 25 tracked vendors · incident: Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292), Sep 17 11:46 UTC Sinch Amazon Web Services · listed by 1,363 tracked vendors Amazon Web Services Google Cloud · listed by 1,201 tracked vendors Google Cloud OpenAI · listed by 701 tracked vendors OpenAI Microsoft · listed by 672 tracked vendors Microsoft Anthropic · listed by 517 tracked vendors Anthropic Slack · listed by 448 tracked vendors Slack Datadog · listed by 380 tracked vendors Datadog Snowflake · listed by 309 tracked vendors Snowflake Fivetran · listed by 141 tracked vendors Fivetran ClickHouse · listed by 127 tracked vendors ClickHouse Elasticsearch · listed by 121 tracked vendors Elasticsearch Postmark · listed by 95 tracked vendors Postmark ElevenLabs · listed by 81 tracked vendors ElevenLabs Twilio · listed by 431 tracked vendors Twilio SendGrid · listed by 307 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment monday.com · listed by 16 tracked vendors · incident: Issues with automations and integrations, Sep 17 10:07 UTC monday.com Stripe · listed by 586 tracked vendors Stripe Anthropic · listed by 517 tracked vendors Anthropic Salesforce · listed by 469 tracked vendors Salesforce Sentry · listed by 405 tracked vendors Sentry HubSpot · listed by 383 tracked vendors HubSpot Datadog · listed by 380 tracked vendors Datadog Zendesk · listed by 359 tracked vendors Zendesk Intercom · listed by 322 tracked vendors Intercom Atlassian · listed by 286 tracked vendors Atlassian Okta · listed by 260 tracked vendors Okta MongoDB · listed by 212 tracked vendors MongoDB GitHub · listed by 184 tracked vendors GitHub Zoom · listed by 165 tracked vendors Zoom Sinch · listed by 25 tracked vendors · incident: Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292), Sep 17 11:46 UTC Sinch Nebius · listed by 12 tracked vendors · incident: Resuming IAM accounts is unavailable, Sep 17 10:46 UTC Nebius Matillion · listed by 2 tracked vendors · incident: Some Maia runners failing to start (EU and US regions), Sep 17 10:09 UTC Matillion InCountry · listed by 0 tracked vendors · incident: Restapi UZ-MT-01, Sep 17 10:34 UTC InCountry OpenAI · listed by 701 tracked vendors OpenAI Microsoft · listed by 672 tracked vendors Microsoft Cloudflare · listed by 525 tracked vendors Cloudflare Slack · listed by 448 tracked vendors Slack Mailgun · listed by 220 tracked vendors Mailgun posthog · listed by 196 tracked vendors posthog Mixpanel · listed by 145 tracked vendors Mixpanel Fivetran · listed by 141 tracked vendors Fivetran Pendo · listed by 138 tracked vendors Pendo Amplitude · listed by 131 tracked vendors Amplitude ClickHouse · listed by 127 tracked vendors ClickHouse Elasticsearch · listed by 121 tracked vendors Elasticsearch Vanta · listed by 87 tracked vendors Vanta Pylon · listed by 86 tracked vendors Pylon Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 75 tracked vendors Linear + 13 more+ 718 more+ 898 more

Incidents starting 30 min before to 2 h after

Sinch subprocessor of Twilio, SendGrid, Segment Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292) ↗ minor +1 h 27 min 28 h 8 min
monday.com lists Twilio Issues with automations and integrations ↗ major −11 min 32 min
Matillion lists Salesforce, Datadog (2 hops) Some Maia runners failing to start (EU and US regions) ↗ major −9 min 10 min
InCountry lists Salesforce, Atlassian (2 hops) Restapi UZ-MT-01 ↗ minor +15 min 2 min
Nebius lists Sentry, HubSpot (2 hops) Resuming IAM accounts is unavailable ↗ no impact stated +28 min 58 min

Incidents

no impact stated Postmark Web-App Page Loading Issues Sep 17 20:12 1 h 33 min 95 1,012 minor Amplitude Realtime Data Pipeline Delay Sep 17 20:05 1 h 10 min 131 651 1minor Conga Investigating Issue Impacting Sign Professional Sep 17 19:53 1 h 38 min 9 483 minor Vanta Vendor assessment product test failures Sep 17 19:37 9 h 23 min 87 226 major Red Hat Red Hat Partner Connect Maintenance Sep 17 19:35 2 days 8 851 major SonarSource Increased errors affecting analysis and CI Sep 17 19:22 45 min 3 no impact stated Hostinger· Hosting24 Emergency Server IN-1495 Maintenance Sep 17 19:06 17 min 1 major OpenAI Elevated errors affecting ChatGPT Work mode Sep 17 19:03 1 h 21 min 701 1,696 7minor Imperva [INC-1135] Service Degradation Causing Intermittent DNS Resolution Issues Sep 17 18:57 5 h 11 min 5 48 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo Sep 17 18:36 10 h 3 min 732 1,650 3no impact stated Broadcom Network and Web Path Events not displaying Sep 17 18:29 10 days 2 minor Avalara Avalara Cross Border Restrictions Service Degradation Sep 17 18:27 17 min 28 108 1major Discord Issue / Delay in establishing call connection Sep 17 18:18 2 h 21 min 14 101 1minor Qualtrics TextIQ issues in all regions Sep 17 18:00 1 h 12 min 19 211 major Astronomer Permissions silently dropped from custom roles Sep 17 17:54 3 h 56 min 5 62 minor Fireworks Service Degradation for Kimi K3 Fast Sep 17 17:50 1 min 52 1,231 minor Sinch Delivery Issue Congo D.R - Orange DRC Sep 17 17:28 5 h 15 min 25 1,037 3minor Lago Degraded performance on our API Sep 17 17:11 10 min 5 66 minor Klaviyo Flow sending delays Sep 17 17:10 2 h 35 min 5 6 minor Harness.io· OverOps Dashboard export and download APIs are currently facing issue. Sep 17 17:03 3 days 3 34 minor Ping Identity PingID - EU Geography - Degradation Sep 17 17:01 56 min 6 48 no impact stated Confluent Confluent Cloud Metrics API experienced elevated latency and error rates Sep 17 17:00 — 38 1,051 3major Nebius Compute services are partially unavailable for customers Sep 17 16:26 43 min 12 592 minor Kaseya Datto Networking - Datto Secure Edge - Users Can Experience Throttling Despite Remaining Below The Pooled Data Cap Sep 17 16:05 23 h 34 min 2 3 no impact stated Twilio· SendGrid· Segment 503 Errors When Calling Comms-API Sep 17 15:57 — 732 1,650 7major Elasticsearch AutoOps node metrics temporarily unavailable in some regions Sep 17 15:50 41 min 121 1,095 8no impact stated MaxMind Network degradation in us-east region Sep 17 15:50 26 h 49 min 22 96 1critical Infobip Pakistan - Portal login degradation and Customer Portal service intermittent Sep 17 15:31 2 h 24 min 18 155 1minor Notion· Notion Notion Calendar sign-in redirects on web Sep 17 15:25 20 h 35 min 31 130 minor Cursor Investigating service degradation — Cloud Agents and Automations Sep 17 15:20 4 h 44 min 8 25 minor Twilio· SendGrid· Segment MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States Sep 17 15:11 5 h 14 min 732 1,650 8minor ngrok SSO session validation errors on dashboard.ngrok.com Sep 17 15:10 5 h 26 min 3 major SugarCRM Sugar Market US and Sugar Market EU are down Sep 17 15:05 9 min 1 minor Formstack· Intellistack Formstack Forms: Phone Number Field Sep 17 14:48 4 h 27 min 6 21 minor Asana Slow performance for a subset of Asana users Sep 17 14:36 36 min 27 220 no impact stated Broadcom CASB Gatelets Degraded Performance in the US Central Region Sep 17 14:34 17 h 25 min 2 1minor Notion· Notion Some connected content results unavailable in Notion AI Sep 17 14:07 3 days 31 130 minor Harness.io· OverOps DBDevOps Builds Failing intermittently Sep 17 14:00 31 h 29 min 3 34 major Automattic "Crowdsignal" is Down Sep 17 13:26 1 min 12 130 minor nylas [US/EU] Delayed Message Sync and 404 Errors for IMAP-Based Accounts Sep 17 12:31 2 h 27 min 24 135 major Cursor Investigating service degradation — Grok Bot Sep 17 12:30 2 h 4 min 8 25 major Plain Elevated Errors and Delays Sep 17 12:27 11 min 42 895 minor Telesign 2-Way service interruptions Brazil (BR) Sep 17 12:03 5 days 7 410 minor Sinch Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292) Sep 17 11:46 28 h 8 min 25 1,037 major Anaplan Platform Alerts Sep 17 11:18 16 min 3 16 minor NinjaOne EU – Apple APNs Certificate Creation and Renewal Issues Sep 17 10:55 1 h 29 min 1 3 no impact stated Nebius Resuming IAM accounts is unavailable Sep 17 10:46 58 min 12 592 1minor Twilio· SendGrid· Segment MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia Sep 17 10:19 4 h 9 min 732 1,650 1major Matillion Some Maia runners failing to start (EU and US regions) Sep 17 10:09 10 min 2 14 major monday.com Issues with automations and integrations Sep 17 10:07 32 min 16 50

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