Third Party Index

Upstream incidents

no impact stated· Vercel· · —

Elevated Vercel KMS and Connect Errors

Listed as a subprocessor by 172 tracked vendors · 811 within 2 hops · In window: 1 of its subprocessors · In window: 1 vendor listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 485 tracked vendors · incident: SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil, Sep 18 12:35 UTC Twilio Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,417 tracked vendors Google Cloud OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 584 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce Datadog · listed by 422 tracked vendors Datadog ClickHouse · listed by 133 tracked vendors ClickHouse WorkOS · listed by 115 tracked vendors WorkOS Fireworks · listed by 54 tracked vendors Fireworks Baseten · listed by 53 tracked vendors Baseten Redis · listed by 50 tracked vendors Redis Vercel · listed by 172 tracked vendors Vercel Cursor · listed by 10 tracked vendors · incident: Investigating service degradation — Grok Bot, Sep 18 11:37 UTC Cursor Zapier · listed by 131 tracked vendors Zapier WorkOS · listed by 115 tracked vendors WorkOS Resend · listed by 78 tracked vendors Resend Supabase · listed by 68 tracked vendors Supabase ChargeBee · listed by 59 tracked vendors ChargeBee AssemblyAI · listed by 55 tracked vendors AssemblyAI Fireworks · listed by 54 tracked vendors Fireworks OpenRouter · listed by 49 tracked vendors OpenRouter Plain · listed by 45 tracked vendors Plain turbopuffer · listed by 39 tracked vendors turbopuffer Clerk · listed by 38 tracked vendors Clerk xAI · listed by 38 tracked vendors xAI Metabase · listed by 36 tracked vendors Metabase Twilio · listed by 485 tracked vendors · incident: SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil, Sep 18 12:35 UTC Twilio SendGrid · listed by 350 tracked vendors · incident: SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil, Sep 18 12:35 UTC SendGrid Segment · listed by 182 tracked vendors · incident: SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil, Sep 18 12:35 UTC Segment Pipedrive · listed by 16 tracked vendors · incident: Nova issue, Sep 18 11:55 UTC Pipedrive OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Anthropic · listed by 584 tracked vendors Anthropic Zendesk · listed by 391 tracked vendors Zendesk Atlassian · listed by 305 tracked vendors Atlassian Mailgun · listed by 244 tracked vendors Mailgun GitHub · listed by 210 tracked vendors GitHub Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Elasticsearch · listed by 131 tracked vendors Elasticsearch ElevenLabs · listed by 106 tracked vendors ElevenLabs Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 93 tracked vendors Pylon Linear · listed by 92 tracked vendors Linear Deepgram · listed by 78 tracked vendors Deepgram + 11 more+ 158 more+ 619 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Vercel SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil ↗ minor +35 min 10 h 25 min
Cursor lists Vercel Investigating service degradation — Grok Bot ↗ major −22 min 2 h 56 min
Pipedrive lists AssemblyAI (2 hops) Nova issue ↗ no impact stated −4 min 1 h 8 min
SendGrid lists Plain, Mintlify (2 hops) SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil ↗ minor +35 min 10 h 25 min
Segment lists Plain, Mintlify (2 hops) SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil ↗ minor +35 min 10 h 25 min

Incidents

minor Instructure Some users are experiencing errors when interacting with SCORM packages. Sep 18 13:17 18 min 2 4 major Flexera Flexera One - IT Asset Management - EU & APAC - Inventory Processing Delays Sep 18 13:03 2 days 1 no impact stated Picqer Bol - problems creating a shipment Sep 18 12:50 59 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Sep 18 12:35 10 h 25 min 828 1,916 6no impact stated Hostinger· Hosting24 Emergency Server id-dci-h5g-node35 Maintenance Sep 18 12:25 4 min 1 no impact stated FastSpring Scheduled Subscription Renewal Delays Sep 18 12:14 10 h 55 min 9 18 no impact stated Vercel Elevated Vercel KMS and Connect Errors Sep 18 12:00 — 172 811 1no impact stated Pipedrive Nova issue Sep 18 11:55 1 h 8 min 16 24 major Cursor Investigating service degradation — Grok Bot Sep 18 11:37 2 h 56 min 10 29 critical KnowBe4 KSAT - Unable to Login (DE and UK Only) Sep 18 11:07 5 h 40 min 6 no impact stated Hightouch Elevated sync errors Sep 18 11:00 — 30 201 major ESET ESET INSPECT Cloud instance is unavailable Sep 18 10:20 2 days 1 2 major Sentry Delays in spans ingestion Sep 18 10:17 41 min 466 1,590 2minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines Sep 18 09:52 10 h 6 min 828 1,916 1no impact stated Glesys Loss of power in OUL8 (Oulu) Sep 18 09:51 1 h 37 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates Sep 18 09:48 6 h 24 min 828 1,916 1minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Ufone Pakistan Sep 18 09:23 6 h 40 min 828 1,916 1major BANKSapi Service disruption: Access (bank interfaces) Sep 18 09:16 34 min 1 minor fiskaly SIGN IT – Italian AdE Web Portal temporarily unavailable Sep 18 09:05 2 h 26 min 1 minor Prime Intellect Sandbox Service Degraded Sep 18 08:58 40 min 1 critical Sentry Delayed ingestion of errors in EU Sep 18 08:36 3 h 20 min 466 1,590 2minor Signicat Incident on 3rd party service - DigID Sep 18 08:15 21 min 1 minor Tinybird Network issues in gcp-europe-west3 Sep 18 08:09 7 h 31 min 19 291 minor Exact Exact Online Accounting for Accountants Professional - Pop-up in security centre to verify external applications (NL) Sep 18 07:51 2 h 22 min 1 2 major Canonical "Landscape" is Down Sep 18 06:45 16 min 1 1,417 minor Snyk Snyk Daily Recurring Tests Delayed Sep 18 06:40 2 days 5 6 minor DevRev Computer app auto-closing unexpectedly Sep 18 06:28 1 h 28 min 5 100 major Canonical "Landscape" is Down Sep 18 05:45 24 min 1 1,417 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 18 04:58 14 min 1 5 minor Telesign 2-Way service interruptions - United Arab Emirates (AE) Sep 18 03:39 6 days 8 464 no impact stated Worldpay INC0654618 - We have resolved issues with Authorization & Payments. Sep 18 03:00 — 10 57 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada Sep 18 01:45 5 h 53 min 828 1,916 major OneSignal Intermittent errors on /api/v1/notifications api Sep 18 00:48 34 min 14 334 minor Telesign Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) Sep 18 00:48 9 h 45 min 8 464 no impact stated Hostinger· Hosting24 Emergency Server US-899 Maintenance Sep 18 00:23 1 h 1 no impact stated Telesign Possible Delays Sep 17 23:51 39 min 8 464 minor Imperva [INC-1136] Service Degradation Affecting SIEM Log Ingestion Sep 17 23:11 2 h 18 min 5 53 critical KnowBe4 KSAT - Unable to Login (US Only) Sep 17 22:44 18 h 3 min 6 minor Optimizely Optimizely Identity is redirecting users to the wrong SSO login page. Sep 17 22:23 3 min 5 14 minor Kevel Errors Saving Changes in the Ad Server UI Sep 17 22:13 1 h 11 min 1 minor OpenAI We are seeing elevated error rates across API models Sep 17 21:29 21 min 805 1,967 1minor GitHub Elevated rate of errors for OpenAI models provided by Copilot Sep 17 20:59 49 min 210 1,188 1minor bunny.net Increased encoding processing time Sep 17 20:31 3 days 7 10 no impact stated Plaid Service Disruption Impacting Chime connections Sep 17 20:22 6 h 1 min 15 34 minor Moveworks Knowledge Ingestion Delays Sep 17 20:15 2 h 47 min 2 229 1critical Rippling Rippling MCP is down Sep 17 20:13 34 min 11 24 no impact stated Postmark Web-App Page Loading Issues Sep 17 20:12 1 h 33 min 110 1,165 minor Amplitude Realtime Data Pipeline Delay Sep 17 20:05 1 h 10 min 142 724 1minor Conga Investigating Issue Impacting Sign Professional Sep 17 19:53 1 h 38 min 9 522 minor Vanta Vendor assessment product test failures Sep 17 19:37 9 h 23 min 106 272

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