Third Party Index

Upstream incidents

minor· Sinch· · 1 h 38 min

Delivery Issue Bolivia - Tigo

Listed as a subprocessor by 29 tracked vendors · 1,163 within 2 hops · In window: 1 of its subprocessors · In window: 3 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Grafana · listed by 56 tracked vendors · incident: Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0), Sep 12 23:00 UTC Grafana Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Stripe · listed by 713 tracked vendors Stripe Cloudflare · listed by 599 tracked vendors Cloudflare Salesforce · listed by 500 tracked vendors Salesforce Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Atlassian · listed by 301 tracked vendors Atlassian Mailgun · listed by 242 tracked vendors Mailgun MongoDB · listed by 230 tracked vendors MongoDB Sinch · listed by 29 tracked vendors Sinch Twilio · listed by 480 tracked vendors · incident: Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML, Sep 12 21:25 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML, Sep 12 21:25 UTC SendGrid Segment · listed by 179 tracked vendors · incident: Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML, Sep 12 21:25 UTC Segment Sentry · listed by 459 tracked vendors Sentry Mailgun · listed by 242 tracked vendors Mailgun Adobe · listed by 34 tracked vendors Adobe Zoho · listed by 33 tracked vendors Zoho Brevo · listed by 21 tracked vendors Brevo Genesys · listed by 7 tracked vendors Genesys Optimizely · listed by 5 tracked vendors Optimizely ClickSend · listed by 2 tracked vendors ClickSend Flowmailer · listed by 2 tracked vendors Flowmailer Airship · listed by 1 tracked vendor Airship Bloomreach · listed by 1 tracked vendor Bloomreach Grafana · listed by 56 tracked vendors · incident: Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0), Sep 12 23:00 UTC Grafana Fly.io · listed by 15 tracked vendors · incident: Network issues in US West Coast, Sep 12 21:22 UTC Fly.io Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 364 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Okta · listed by 278 tracked vendors Okta MongoDB · listed by 230 tracked vendors MongoDB GitHub · listed by 207 tracked vendors GitHub Zoom · listed by 182 tracked vendors Zoom Vercel · listed by 171 tracked vendors Vercel Zapier · listed by 129 tracked vendors Zapier WorkOS · listed by 114 tracked vendors WorkOS Mailchimp · listed by 107 tracked vendors Mailchimp ElevenLabs · listed by 103 tracked vendors ElevenLabs Gong · listed by 96 tracked vendors Gong + 26 more+ 15 more+ 1,114 more

Incidents starting 30 min before to 2 h after

Grafana subprocessor of Sinch Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0) ↗ minor +1 h 15 min —
Twilio lists Sinch Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML ↗ minor −20 min 2 h 47 min
SendGrid lists Sinch Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML ↗ minor −20 min 2 h 47 min
Segment lists Sinch Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML ↗ minor −20 min 2 h 47 min
Fly.io lists Sentry, Mailgun (2 hops) Network issues in US West Coast ↗ minor −22 min 49 min

Incidents

minor Scaleway [Support] Phone assistance is unavailable Sep 14 10:49 6 days 22 354 major Yousign Slowdown on processor Sep 14 10:08 1 h 41 min 3 66 1no impact stated Whereby Issues when joining room Sep 14 09:59 4 min 2 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq Sep 14 09:48 7 h 39 min 815 1,881 3minor Airwallex US Increased latency in Web App Sep 14 09:47 — 3 21 minor Uanataca Instability of the Prevent and Trust and Sign services Sep 14 09:38 3 h 47 min 1 2 minor Scrive Email Delivery - Degraded Performance Sep 14 09:28 48 min 1 major Kaseya Autotask PSA - Inbound Email Processing - Inbound emails are not being processed and related items are not being created Sep 14 09:21 2 h 36 min 2 3 minor GetResponse Issues with image loading affecting Self Service Clients Sep 14 09:16 4 h 9 min 3 minor Pennylane Pennylane application disruption Sep 14 09:15 50 min 1 minor Mailgun Route delays in EU Region Sep 14 09:15 58 min 242 1,406 1minor Instructure Some users are experiencing slow load times when accessing Canvas Sep 14 09:13 33 min 2 4 no impact stated Scaleway [PGWY] - [fr-par-1] - Public Gateay stuck in a transient state Sep 14 09:09 — 22 354 1minor Gladia [Europe] API is in a degraded state Sep 14 09:07 7 h 31 min 8 401 major Scrive Support Phone - Partial Outage Sep 14 08:46 1 h 5 min 1 minor Exact Exact Boekhoud Gemak - Attachments purchase invoices not visible (NL) Sep 14 08:46 24 h 20 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil Sep 14 08:34 7 h 4 min 815 1,881 4minor Front [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2] Sep 14 08:20 2 h 40 min 41 793 minor Cursor Investigating Grok service degradation Sep 14 08:14 53 min 9 28 major Exact All products - Support portal unavailable (Global) Sep 14 07:14 5 h 7 min 1 2 no impact stated Lithic Intermittent timeouts on Tokenization and Card Creation API endpoints Sep 14 07:05 42 h 38 min 1 2 major CloudConvert EU Central, US East, and 1 other service are down Sep 14 06:56 2 h 41 min 12 33 minor Instructure Canvas support phone system is experiencing connection issues Sep 14 06:52 5 h 33 min 2 4 minor Bandwidth Outbound SIP Auth Calling incident Sep 14 06:10 2 h 28 min 12 66 major Snowflake INC20000217 Sep 14 04:48 1 h 21 min 319 1,904 minor Grafana Elevated Latency Managing Cloud Provider Integrations in GCP US Central Sep 14 03:30 — 56 760 minor Langfuse Delayed Ingestion for non v4 SDKs Sep 14 02:51 3 h 18 min 33 253 no impact stated OpenAI Elevated error rates for Codex and ChatGPT Work Sep 14 02:46 1 h 10 min 794 1,932 major Boomi, LP Boomi - USA East, ANZ, DEU and GBR Event Streams Cloud Partial Outage - Resolved Sep 14 02:07 3 h 43 min 16 98 major MiniMax Elevated errors on Large Language Models (LLM) Sep 14 02:02 9 min 6 37 major MiniMax Elevated errors on Large Language Models (LLM) Sep 14 01:32 4 min 6 37 minor Sumo Logic Problem with Cloud SIEM Processing in North America 1 (US1) Sep 14 01:20 30 min 29 632 major MiniMax Elevated errors on Large Language Models (LLM) Sep 14 01:01 29 min 6 37 major MiniMax Elevated errors on Large Language Models (LLM) Sep 14 00:02 7 min 6 37 major Xero ATO services may be unavailable Sep 13 23:46 4 h 5 min 30 104 no impact stated AssemblyAI Elevated turnaround times for async transcription Sep 13 23:30 — 55 491 minor Nango Records database is experiencing degraded performance Sep 13 23:00 9 days 12 65 critical Bandwidth Bandwidth Local Market Impairment - 974 - Rochester, NY Sep 13 21:26 29 min 12 66 minor Gainsight Software Rules Engine Failure for few Customers Sep 13 19:32 16 h 42 min 55 277 minor OpenAI Elevated errors for ChatGPT users in Europe Sep 13 16:56 51 min 794 1,932 no impact stated Class Collaborate - (EU) Single Session Server Taken Out of Service Sep 13 16:46 1 min 1 no impact stated Hostinger· Hosting24 Emergency Server UK-1476 Maintenance Sep 13 16:29 8 min 1 major Kentik KDE Queries Failing Sep 13 12:06 2 h 42 min 2 95 major MiniMax Elevated errors on Large Language Models (LLM) Sep 13 12:05 1 min 6 37 major MiniMax Elevated errors on Large Language Models (LLM) Sep 13 10:02 1 min 6 37 minor OpenAI Codex GitHub Review and Pull Request Failures Sep 13 09:26 27 min 794 1,932 2critical GitHub Incident with several GitHub Services Sep 13 09:16 1 h 28 min 207 1,172 no impact stated Stripe Elevated Interac errors Sep 13 04:45 11 h 4 min 713 1,636 no impact stated Authorize.net CreateTransaction API calls Failing Sep 13 04:05 1 min 13 24 minor DevRev Elevated API latency in the India region Sep 13 03:31 36 min 5 98

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