Third Party Index

Upstream incidents

minor· Zoom· · 35 min

Service Degradation Affecting Zoom Phone Outbound Calls in China Region

Listed as a subprocessor by 182 tracked vendors · 1,007 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 480 tracked vendors · incident: SMS Delivery Failures from Twilio to Vivo Brazil, Sep 16 03:32 UTC Twilio Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Stripe · listed by 713 tracked vendors Stripe Cloudflare · listed by 599 tracked vendors Cloudflare Anthropic · listed by 575 tracked vendors Anthropic MongoDB · listed by 230 tracked vendors MongoDB ElevenLabs · listed by 103 tracked vendors ElevenLabs Oracle · listed by 89 tracked vendors Oracle Perplexity AI · listed by 25 tracked vendors Perplexity AI Qualtrics · listed by 19 tracked vendors Qualtrics SendSafely · listed by 19 tracked vendors SendSafely Zoom · listed by 182 tracked vendors Zoom Stripe · listed by 713 tracked vendors Stripe Zapier · listed by 129 tracked vendors Zapier LinkedIn · listed by 58 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase PandaDoc · listed by 35 tracked vendors PandaDoc Dropbox · listed by 34 tracked vendors Dropbox Honeycomb · listed by 33 tracked vendors Honeycomb nylas · listed by 28 tracked vendors nylas wiz.io · listed by 26 tracked vendors wiz.io Telnyx · listed by 18 tracked vendors Telnyx Webflow · listed by 16 tracked vendors Webflow Together AI · listed by 15 tracked vendors Together AI Airtable · listed by 14 tracked vendors Airtable Wasabi · listed by 14 tracked vendors Wasabi Twilio · listed by 480 tracked vendors · incident: SMS Delivery Failures from Twilio to Vivo Brazil, Sep 16 03:32 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: SMS Delivery Failures from Twilio to Vivo Brazil, Sep 16 03:32 UTC SendGrid Segment · listed by 179 tracked vendors · incident: SMS Delivery Failures from Twilio to Vivo Brazil, Sep 16 03:32 UTC Segment Sinch · listed by 28 tracked vendors · incident: Delivery Issue Paraguay - Tigo, Sep 16 04:18 UTC Sinch Instruqt · listed by 0 tracked vendors · incident: Tracks with GCP cloud accounts may fail to provision, Sep 16 05:33 UTC Instruqt Anthropic · listed by 575 tracked vendors Anthropic HubSpot · listed by 459 tracked vendors HubSpot Mailgun · listed by 242 tracked vendors Mailgun posthog · listed by 237 tracked vendors posthog MongoDB · listed by 230 tracked vendors MongoDB Vercel · listed by 171 tracked vendors Vercel Amplitude · listed by 141 tracked vendors Amplitude Elasticsearch · listed by 128 tracked vendors Elasticsearch WorkOS · listed by 114 tracked vendors WorkOS Vanta · listed by 106 tracked vendors Vanta ElevenLabs · listed by 103 tracked vendors ElevenLabs Pylon · listed by 91 tracked vendors Pylon Linear · listed by 90 tracked vendors Linear DigitalOcean · listed by 89 tracked vendors DigitalOcean Resend · listed by 78 tracked vendors Resend + 8 more+ 168 more+ 805 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Zoom SMS Delivery Failures from Twilio to Vivo Brazil ↗ minor −28 min 6 h 12 min
SendGrid lists Honeycomb (2 hops) SMS Delivery Failures from Twilio to Vivo Brazil ↗ minor −28 min 6 h 12 min
Segment lists Honeycomb (2 hops) SMS Delivery Failures from Twilio to Vivo Brazil ↗ minor −28 min 6 h 12 min
Sinch lists Stripe, Userlist (2 hops) Delivery Issue Paraguay - Tigo ↗ minor +18 min 3 h 2 min
Instruqt lists Stripe (2 hops) Tracks with GCP cloud accounts may fail to provision ↗ minor +1 h 33 min 8 h 8 min

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 815 1,881 4no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 171 801 minor Reducto Partial degradation of Parse for requests with embed_pdf_metadata Sep 16 02:59 — 10 145 minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 815 1,881 4minor FingerprintPro Ingress endpoint degradations Sep 16 01:17 3 min 2 3 minor Qualys IN Platform 1: Qualys UI Login Impacted Intermittently [IM-12868] Sep 16 00:22 16 h 18 min 6 21 no impact stated New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 91 395 1no impact stated People Data Labs Elevated API error rate Sep 16 00:00 — 10 30 major Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 40 1,178 1major OpenAI Elevated errors with gpt-image-2.5-flare Sep 15 23:50 40 min 794 1,932 no impact stated CoreWeave Dedicated Inference: errors creating and updating deployments Sep 15 23:38 3 h 11 min 12 1,110 1major Flexera Flexera - EU - Policies/Automation Unavailable Sep 15 23:05 9 h 19 min 1 no impact stated Maven AGI Smart Relay Outage Sep 15 22:30 — 4 27 minor Luma AI Ray2 Flash service degraded Sep 15 22:00 2 h 2 48 minor Telnyx SMS Delivery — Encoding Issues on Outbound Messages to T-Mobile Sep 15 21:57 2 days 18 213 minor Cursor Investigating service degradation Sep 15 21:26 34 min 9 28 critical Bandwidth Bandwidth Local Market Impairment - 949 - Fayetteville, NC Sep 15 20:13 20 h 59 min 12 66 major Brex Transaction statuses on your Accounting pages may be out of date, causing some transactions to appear in the wrong tab. Sep 15 20:12 3 h 7 min 1 9 no impact stated Twilio· SendGrid· Segment Inbound SIP Calls With OPUS Codec Only Blocked Sep 15 20:09 2 h 51 min 815 1,881 3minor Salesloft CRM Sync Delays (Monitoring) Sep 15 19:38 43 h 57 min 32 196 minor APPZEN Delays in Invoice Processing — Autonomous AP Sep 15 19:24 6 h 7 min 1 major Canonical "lists.ubuntu.com" is Down Sep 15 19:12 12 min 1 1,391 minor GitHub Disruption with some GitHub services Sep 15 19:11 49 min 207 1,172 1minor ClickHouse ClickPipes failing on Kinesis in AWS us-east-1 Sep 15 18:57 29 h 45 min 132 1,406 3no impact stated Bullhorn Bullhorn ATS - Payable Charges list view filters not returning results Sep 15 18:52 2 h 25 min 2 3 minor Bandwidth Bandwidth App Incident - IP Adding Sep 15 18:51 1 h 54 min 12 66 no impact stated Worldpay INC0651469 - We are aware of potential issues with a Third Party 3DSecure Authentication provider. Sep 15 18:47 38 min 10 55 minor Meltwater Media Relations - Delayed Outreach Sep 15 18:33 23 h 33 min 1 no impact stated Zoom Service Degradation Affecting Zoom Whiteboard Sep 15 18:22 14 min 182 1,007 minor FreedomPay Alert: Visa Cardinal Commerce 3D Secure Processing Issues Sep 15 18:11 25 min 3 714 no impact stated Plaid Transaction Updates Delayed Sep 15 17:56 6 h 27 min 15 34 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada Sep 15 17:56 4 h 16 min 815 1,881 7minor Decagon Voice & Chat Service Disruption Sep 15 17:36 57 min 3 53 major Chili Piper Gong connectivity issues Sep 15 17:27 23 h 53 min 20 113 critical Harness.io· OverOps API Login failures Sep 15 17:22 20 min 3 35 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia Sep 15 17:08 24 h 2 min 815 1,881 7minor Scaleway [GAPI] - Dedicated deployment cannot start properly Sep 15 17:03 13 h 53 min 22 353 2major Canonical "Livepatch API" is Down Sep 15 17:02 10 min 1 1,391 minor FingerprintPro Observed Increased Latency for Events Sep 15 17:00 4 h 2 3 major E2B Elevated error rates when creating sandboxes from snapshots Sep 15 16:53 4 h 44 min 11 197 minor OpenAI Ads Manager login issues Sep 15 16:52 1 min 794 1,932 9minor LINK Mobility Group ASA [Romania] Unscheduled disturbance Sep 15 16:52 11 h 11 min 5 13 major Lovable Errors signing in and performing account actions Sep 15 16:45 1 h 12 min 1 minor Sinch Delivery Issue Cambodia - Smart Axiata Sep 15 16:41 16 h 41 min 28 1,163 3minor Plaid Elevated Item add errors Sep 15 16:31 2 h 13 min 15 34 minor Dialpad Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls Sep 15 16:08 18 min 8 18 major Resend Delayed email sending Sep 15 15:49 1 h 19 min 78 225 minor Twilio· SendGrid· Segment Video Room Settings Not Loading Sep 15 15:38 1 h 28 min 815 1,881 7minor Telnyx Outbound Messaging Latency Sep 15 15:27 15 h 58 min 18 213 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 15 15:26 3 h 44 min 815 1,881 6

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