Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 5 days

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

Listed as a subprocessor by 721 tracked vendors · 1,617 within 2 hops · In window: 1 vendor listing it (3 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Anthropic · listed by 511 tracked vendors Anthropic Slack · listed by 445 tracked vendors Slack Datadog · listed by 377 tracked vendors Datadog Snowflake · listed by 309 tracked vendors Snowflake Fivetran · listed by 140 tracked vendors Fivetran ClickHouse · listed by 126 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Postmark · listed by 94 tracked vendors Postmark ElevenLabs · listed by 80 tracked vendors ElevenLabs Meta · listed by 72 tracked vendors Meta Twilio · listed by 426 tracked vendors Twilio SendGrid · listed by 301 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment SuprSend · listed by 1 tracked vendor · incident: Object/Users/Preferences API is back up, Sep 20 19:44 UTC SuprSend Stripe · listed by 570 tracked vendors Stripe Anthropic · listed by 511 tracked vendors Anthropic Salesforce · listed by 464 tracked vendors Salesforce Sentry · listed by 399 tracked vendors Sentry HubSpot · listed by 378 tracked vendors HubSpot Datadog · listed by 377 tracked vendors Datadog Zendesk · listed by 354 tracked vendors Zendesk Intercom · listed by 313 tracked vendors Intercom Atlassian · listed by 283 tracked vendors Atlassian Okta · listed by 259 tracked vendors Okta MongoDB · listed by 210 tracked vendors MongoDB GitHub · listed by 184 tracked vendors GitHub Zoom · listed by 162 tracked vendors Zoom Verda · listed by 3 tracked vendors · incident: Serverless container upload issue, Sep 20 18:05 UTC Verda Depot · listed by 1 tracked vendor · incident: Some CI jobs failing to start, Sep 20 18:09 UTC Depot OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Cloudflare · listed by 514 tracked vendors Cloudflare Slack · listed by 445 tracked vendors Slack Mailgun · listed by 218 tracked vendors Mailgun posthog · listed by 195 tracked vendors posthog Mixpanel · listed by 141 tracked vendors Mixpanel Fivetran · listed by 140 tracked vendors Fivetran Pendo · listed by 133 tracked vendors Pendo Amplitude · listed by 131 tracked vendors Amplitude ClickHouse · listed by 126 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Pylon · listed by 86 tracked vendors Pylon Vanta · listed by 86 tracked vendors Vanta Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 74 tracked vendors Linear Deepgram · listed by 66 tracked vendors Deepgram Merge API · listed by 59 tracked vendors Merge API + 13 more+ 707 more+ 876 more

Incidents starting 30 min before to 2 h after

SuprSend lists SendGrid Object/Users/Preferences API is back up ↗ no impact stated +1 h 57 min 2 min
Verda lists Stripe, HubSpot (2 hops) Serverless container upload issue ↗ no impact stated +18 min —
Depot lists Stripe, Anthropic (2 hops) Some CI jobs failing to start ↗ major +22 min 5 min

Incidents

minor Exact Digipoort - Time-out message while opening Digipoort (SaaS) (NL) Sep 21 08:19 29 h 33 min 1 2 no impact stated TypeSafe AI Console is unavailable. Sep 21 08:16 8 days 6 181 minor Exact Exact Online - Bank statements not imported via ING 1.0 bank link (NL) Sep 21 07:12 29 h 35 min 1 2 no impact stated Exact Exact Online Jaarrekening - Error message when opening 'Werkprogramma' (NL) Sep 21 07:10 5 h 28 min 1 2 minor Exact Exact Multivers Online / Exact Boekhoud Gemak - Bank statements not delivered Sep 21 07:06 7 h 12 min 1 2 major Lyyti Partial outage with Single Sign-On login Sep 21 06:51 1 h 23 min 1 minor Cursor Investigating service degradation Sep 21 06:39 21 min 8 24 no impact stated Hostinger· Hosting24 Degraded CDN service Sep 21 06:14 57 min 1 minor Twilio· SendGrid· Segment Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan Sep 21 06:10 4 days 721 1,617 minor ESET LiveGuard delayed sample processing Sep 21 06:09 29 h 43 min 1 2 major Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 21 05:40 14 h 21 min 2 3 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 21 04:58 4 min 1 4 major Aiven Aiven Console is down Sep 21 04:57 3 h 27 min 22 790 minor Sinch Delivery Issue Brazil - Claro Sep 21 01:32 38 min 24 1,020 critical Webflow [RESOLVED] Reports of form submission notification emails not being delivered for some customers Sep 21 00:45 40 h 19 min 13 24 major Canonical "Livepatch API" is Down Sep 21 00:33 9 min 1 1,176 major Automattic "Pocket Casts Web Player (Pocket Casts)" is Down Sep 20 22:43 6 min 12 129 major Automattic "Pocket Casts Web Player (Pocket Casts)" is Down Sep 20 22:37 1 min 12 129 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Telemat Cel Brazil Sep 20 22:28 36 h 35 min 721 1,617 1minor GitHub Incident with Pull Requests Sep 20 22:13 1 h 8 min 184 1,039 no impact stated SuprSend Object/Users/Preferences API is back up Sep 20 19:48 1 min 1 2 no impact stated SuprSend Object/Users/Preferences API is back up Sep 20 19:44 2 min 1 2 major Depot Some CI jobs failing to start Sep 20 18:09 5 min 1 13 no impact stated Verda Serverless container upload issue Sep 20 18:05 — 3 46 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico Sep 20 17:47 5 days 721 1,617 1minor Worldpay INC0657165 - We are aware of potential issues with a Third Party Sep 20 17:29 2 h 56 min 10 48 critical Pitney Bowes USPS Service Disruption Observed for CreateShipment & RateShipment Sep 20 17:01 4 h 35 min 1 2 major EasyPost Elevated errors with USPS Services Sep 20 16:55 5 h 23 min 3 4 major Babel Street No New Results in Deep Search Sep 20 16:43 2 h 40 min 1 no impact stated Hostinger· Hosting24 Emergency Server us-1680 Maintenance Sep 20 15:41 16 min 1 minor Brevo Issue with the Transactional Platform Frontend Sep 20 15:02 13 min 15 20 major Kaseya Datto BCDR - Server5465 - Offsite Sync and Offsite Restore Functionality Impacted Sep 20 13:33 23 h 19 min 2 3 minor Rapid7 Vulnerability Management - Dashboard and Reporting Degradation Sep 20 11:33 1 h 53 min 8 26 minor DevRev Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events Sep 20 11:30 2 h 22 min 5 87 major Optimizely CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack) Sep 20 11:24 1 h 43 min 5 13 minor Telesign Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002) - 09/20/26 Sep 20 10:36 7 h 7 407 no impact stated Hostinger· Hosting24 Emergency Server US-902 Maintenance Sep 20 09:38 1 h 41 min 1 minor BigCommerce Webhooks Delay Sep 20 07:55 1 h 5 min 1 no impact stated Stripe Stripe Support Systems issue Sep 20 07:31 39 min 570 1,388 major Baseten Kimi K3 Model API outage Sep 20 07:19 54 min 50 1,048 minor Datadog Delayed events triggered by emails Sep 20 05:17 1 h 35 min 377 1,477 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 20 04:59 4 min 1 4 major SigNoz Incident with ingestion [EU] Sep 20 03:18 1 h 49 min 1 critical Red Hat Support Customer Relationship Management (CRM) upgrade Sep 20 02:42 4 h 18 min 8 838 major Babel Street New Results in Document Search Sep 20 01:39 1 h 34 min 1 minor Customer.io Some US customers may experience delays in message sending Sep 19 22:50 27 min 76 287 minor Scaleway [DC2] RPN switch reboot in DC2/S301/D13 Sep 19 22:30 — 17 309 major Supabase Project Lifecycle Activity Degradation Sep 19 20:12 2 h 46 380 1minor Lovable Degraded performance enabling Lovable Cloud Sep 19 19:47 14 min 1 major Canonical "lists.ubuntu.com" is Down Sep 19 18:51 18 min 1 1,176

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