Third Party Index

Upstream incidents

major· Contentsquare· · 1 h 47 min

Unable to take zoning snapshot within Session Replay

Listed as a subprocessor by 7 tracked vendors · 91 within 2 hops · In window: 0 vendors listing it (1 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Salesforce · listed by 464 tracked vendors Salesforce Twilio · listed by 426 tracked vendors Twilio Zendesk · listed by 354 tracked vendors Zendesk Snowflake · listed by 309 tracked vendors Snowflake Atlassian · listed by 283 tracked vendors Atlassian Postmark · listed by 94 tracked vendors Postmark Deepgram · listed by 66 tracked vendors Deepgram Hotjar · listed by 41 tracked vendors Hotjar turbopuffer · listed by 38 tracked vendors turbopuffer Ada Support · listed by 17 tracked vendors Ada Support Daily · listed by 14 tracked vendors Daily Contentsquare · listed by 7 tracked vendors Contentsquare Hotjar · listed by 41 tracked vendors Hotjar Avalara · listed by 27 tracked vendors Avalara Heap · listed by 24 tracked vendors Heap Workable · listed by 2 tracked vendors Workable Syskit Point · listed by 1 tracked vendor Syskit Point Termius · listed by 1 tracked vendor Termius Heymarket · listed by 0 tracked vendors Heymarket WeTravel · listed by 0 tracked vendors · incident: Failure to update participant information on the Manage Trip page., Sep 22 17:07 UTC WeTravel Vanta · listed by 86 tracked vendors Vanta Deepgram · listed by 66 tracked vendors Deepgram Metabase · listed by 35 tracked vendors Metabase Clearbit · listed by 33 tracked vendors Clearbit Hightouch · listed by 30 tracked vendors Hightouch Xero · listed by 25 tracked vendors Xero Maxio · listed by 19 tracked vendors Maxio Recurly · listed by 17 tracked vendors Recurly Orb · listed by 15 tracked vendors Orb Fireflies.AI · listed by 11 tracked vendors Fireflies.AI Speechmatics · listed by 11 tracked vendors Speechmatics ClickUp™ · listed by 10 tracked vendors ClickUp™ Userflow · listed by 7 tracked vendors Userflow Fastmail · listed by 6 tracked vendors Fastmail Thinkific · listed by 4 tracked vendors Thinkific Bugcrowd · listed by 3 tracked vendors Bugcrowd Termly · listed by 3 tracked vendors Termly Verda · listed by 3 tracked vendors Verda Digicert · listed by 2 tracked vendors Digicert + 2 more+ 64 more

Incidents starting 30 min before to 2 h after

WeTravel lists Hotjar (2 hops) Failure to update participant information on the Manage Trip page. ↗ major +1 h 1 min 7 min

Incidents

minor Telnyx Elevated MMS Failures for 10DLC 501(c)(3) Campaigns Sep 22 22:13 21 h 35 min 15 191 major OneSignal Subscription API - Creation Failures Sep 22 21:28 2 min 11 303 minor Grafana Kubernetes Observability Billing & Usage Incorrect Sep 22 21:27 16 h 39 min 54 696 minor Twilio· SendGrid· Segment Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data Sep 22 20:44 3 h 53 min 721 1,617 7no impact stated Stripe API call success rate drop Sep 22 20:32 2 h 15 min 570 1,388 2minor Twilio· SendGrid· Segment Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console Sep 22 20:27 1 h 43 min 721 1,617 8major Buildkite Issues with webhook ingestion, GraphQL queries Sep 22 20:07 42 min 2 4 minor Kaseya RocketCyber - Unable to switch Organizations Sep 22 19:51 19 h 9 min 2 3 critical Pitney Bowes FedEx Service Disruption Observed for RateShipment. Sep 22 19:28 46 min 1 2 minor Twilio· SendGrid· Segment Messaging Webhook Delays in US1 Sep 22 19:23 51 min 721 1,617 8minor Iterable Timeouts on User Update API Endpoints Sep 22 19:02 56 min 14 530 minor Help Scout Mailbox counts, folders, reports, search results Sep 22 18:56 36 min 41 79 major Amplitude Snowflake Data Share export delivery issue Sep 22 18:49 6 h 4 min 131 641 minor Hugging Face Slower downloads in the Asia-Pacific region Sep 22 18:48 2 days 1 no impact stated Prime Intellect Frontend is Unresponsive Sep 22 18:28 — 1 major OpenSesame Course Authoring: When adding a new language to a course, secondary languages are not being added to audio or video media. Sep 22 18:23 33 min 2 10 no impact stated Twilio· SendGrid· Segment Phone Number APIs and Console Were Returning Incorrect 404 Responses Sep 22 18:20 — 721 1,617 6no impact stated Postmark Delayed Message Delivery Sep 22 18:15 20 min 94 997 3major Prismatic Web App Unavailable Sep 22 17:59 32 min 4 18 1critical Gladia Real Time outage Sep 22 17:56 1 min 5 366 minor Red Hat ongoing Support Cases - Post Upgrade Issues Sep 22 17:52 ongoing 8 838 minor NinjaOne Service Issue - Performance Degraded Sep 22 17:50 2 h 22 min 1 3 minor Sumo Logic Problem with Cloud SIEM Processing in North America 1 (US1) Sep 22 17:44 1 h 28 min 27 580 no impact stated Whereby Customer insights (dashboard and api) - degraded performance Sep 22 17:43 2 h 1 min 2 no impact stated Gladia Timeouts Sep 22 17:34 20 min 5 366 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 838 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 838 minor Qualtrics Intermittent access issue for Discover Designer UI in Canada Instance Sep 22 16:57 2 h 3 min 19 208 minor Harness.io· OverOps Investigating CI Pipeline Delays Sep 22 16:40 1 h 57 min 3 34 minor Qualtrics Intermittent Discover Dashboard and Export api Issue Sep 22 16:16 2 h 31 min 19 208 minor Bitrise Long waiting times [on specific stacks / to start builds] Sep 22 16:15 1 h 6 min 1 minor Bullhorn Bullhorn Time & Expense - Performance Issues Sep 22 16:12 33 min 2 3 major Contentsquare Unable to take zoning snapshot within Session Replay Sep 22 16:05 1 h 47 min 7 91 minor PagerDuty Issue Identified - Errors utilizing the PagerDuty MCP Sep 22 16:03 55 min 36 213 major Confluent Elevated error rates in Azure Germany West Central region Sep 22 15:09 4 h 49 min 38 1,036 3minor OpenAI Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. Sep 22 15:04 54 min 691 1,663 9minor NinjaOne Network Discovery – Discovered devices not appearing (EU) Sep 22 15:01 1 h 3 min 1 3 no impact stated Scaleway [GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness Sep 22 14:57 1 min 17 309 major Grafana IRM Access Issues for a Small Group of Users Sep 22 14:57 20 h 10 min 54 696 no impact stated Pipedrive Services Issue Sep 22 14:56 2 h 9 min 12 19 minor LINK Mobility Group ASA [Denmark][Telenor] Unscheduled disturbance Sep 22 14:52 3 h 40 min 3 10 critical Buffer Buffer Service Disruption Sep 22 14:49 55 min 1 major Apify Elevated errors in Actor runs Sep 22 14:30 — 5 8 minor Ashby Ashby is unavailable or slow to load in South East Asia due to upstream provider Sep 22 14:27 5 days 5 99 minor Plain Plain App Degraded Sep 22 14:22 29 min 41 883 2minor Barracuda Networks Firewall datasources alerts will be delayed for US, EU-West customers. Sep 22 14:22 11 h 40 min 1 13 minor Harness.io· OverOps Dashboard export and download APIs are currently facing issue. Sep 22 14:00 19 min 3 34 minor Formstack· Intellistack Streamline: Sep 22 13:51 41 min 6 21 major Grammarly Chat is not working at go.superhuman.com Sep 22 13:46 1 h 3 min 6 14 minor bunny.net Intermittent Login/API Timeouts in Poland Sep 22 13:37 29 min 6 9

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