Third Party Index

Upstream incidents

minor· DevRev· · 50 min

Web App and Computer Access Issues (US-East)

Listed as a subprocessor by 5 tracked vendors · 98 within 2 hops · In window: 2 of its subprocessors · In window: 0 vendors listing it (2 within 2 hops)

Its subprocessors Reporting vendor List it List one of those MongoDB · listed by 230 tracked vendors · incident: Support Portal Outage, Sep 16 09:06 UTC MongoDB Segment · listed by 179 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Segment Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Datadog · listed by 414 tracked vendors Datadog Okta · listed by 278 tracked vendors Okta Mixpanel · listed by 166 tracked vendors Mixpanel Fastly · listed by 52 tracked vendors Fastly Baseten · listed by 51 tracked vendors Baseten Temporal · listed by 46 tracked vendors Temporal Confluent · listed by 40 tracked vendors Confluent Langfuse · listed by 33 tracked vendors Langfuse DevRev · listed by 5 tracked vendors DevRev Deepgram · listed by 76 tracked vendors Deepgram Sisense · listed by 17 tracked vendors Sisense Sysdig · listed by 2 tracked vendors Sysdig Apolicy · listed by 0 tracked vendors Apolicy CleverTap · listed by 0 tracked vendors CleverTap Twilio · listed by 480 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC SendGrid Segment · listed by 179 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Segment Salesforce · listed by 500 tracked vendors Salesforce Zendesk · listed by 385 tracked vendors Zendesk Mailgun · listed by 242 tracked vendors Mailgun Hotjar · listed by 47 tracked vendors Hotjar Tableau · listed by 40 tracked vendors Tableau PagerDuty · listed by 36 tracked vendors PagerDuty Adobe · listed by 34 tracked vendors Adobe LiveKit · listed by 32 tracked vendors LiveKit Sinch · listed by 28 tracked vendors Sinch Infobip · listed by 21 tracked vendors Infobip ServiceNow · listed by 19 tracked vendors ServiceNow Telnyx · listed by 18 tracked vendors Telnyx Ada Support · listed by 17 tracked vendors Ada Support Daily · listed by 17 tracked vendors Daily Plivo · listed by 16 tracked vendors Plivo Glean · listed by 15 tracked vendors Glean Forethought Technologies · listed by 14 tracked vendors Forethought Technolo… + 2 more+ 73 more

Incidents starting 30 min before to 2 h after

MongoDB subprocessor of DevRev Support Portal Outage ↗ major −23 min 6 h 24 min
Segment subprocessor of DevRev SMS Delivery Delays from Twilio to Airtel India ↗ minor +10 min 4 h 58 min
Twilio lists Deepgram (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +10 min 4 h 58 min
SendGrid lists Deepgram (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +10 min 4 h 58 min

Incidents

no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 22 353 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 28 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 5 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 96 501 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 128 1,235 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 670 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 2 4 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 98 minor Firmable User Management & Authentication: Delays in webhook delivery Sep 16 12:44 59 min 1 minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 670 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 7 23 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 38 175 1minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 17 no impact stated Resend High latency on General-API Sep 16 12:23 — 78 225 2minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 879 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 48 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 32 196 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 364 1,480 5minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 4 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 516 1minor Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 33 170 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 46 1,115 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 669 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 11 13 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 55 277 3minor Plain Degraded AI thread processing Sep 16 10:33 25 min 45 1,017 2major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,391 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 132 1,406 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 91 395 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 514 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 55 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 713 1,636 8no impact stated Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 713 1,636 8major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 17 148 1minor Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 34 major Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 19 229 minor Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1minor DigitalOcean Support Portal Service Disruption Sep 16 09:48 11 h 21 min 89 404 minor Kaltura Access to Support portal Sep 16 09:47 7 h 17 min 4 5

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