Third Party Index

Upstream incidents

minor· DevRev· · 17 h 49 min

Delayed search indexing for recently updated records

Listed as a subprocessor by 5 tracked vendors · 100 within 2 hops · In window: 2 of its subprocessors · In window: 0 vendors listing it (2 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Segment · listed by 182 tracked vendors · incident: Provisioning Status Not Being Available for Branded Calling, Sep 9 17:34 UTC Segment Baseten · listed by 53 tracked vendors · incident: Partial outage on Nemotron Ultra Model API. **Dedicated Inference is not affected**, Sep 9 17:42 UTC Baseten Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,418 tracked vendors Google Cloud OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Datadog · listed by 422 tracked vendors Datadog Okta · listed by 281 tracked vendors Okta MongoDB · listed by 232 tracked vendors MongoDB Mixpanel · listed by 168 tracked vendors Mixpanel Fastly · listed by 53 tracked vendors Fastly Temporal · listed by 46 tracked vendors Temporal Confluent · listed by 40 tracked vendors Confluent Langfuse · listed by 33 tracked vendors Langfuse DevRev · listed by 5 tracked vendors DevRev Deepgram · listed by 78 tracked vendors Deepgram Sisense · listed by 17 tracked vendors Sisense Sysdig · listed by 2 tracked vendors Sysdig Apolicy · listed by 0 tracked vendors Apolicy CleverTap · listed by 0 tracked vendors CleverTap Twilio · listed by 485 tracked vendors · incident: Provisioning Status Not Being Available for Branded Calling, Sep 9 17:34 UTC Twilio SendGrid · listed by 350 tracked vendors · incident: Provisioning Status Not Being Available for Branded Calling, Sep 9 17:34 UTC SendGrid Segment · listed by 182 tracked vendors · incident: Provisioning Status Not Being Available for Branded Calling, Sep 9 17:34 UTC Segment Salesforce · listed by 506 tracked vendors Salesforce Zendesk · listed by 391 tracked vendors Zendesk Mailgun · listed by 244 tracked vendors Mailgun Hotjar · listed by 48 tracked vendors Hotjar Tableau · listed by 40 tracked vendors Tableau PagerDuty · listed by 36 tracked vendors PagerDuty Adobe · listed by 35 tracked vendors Adobe LiveKit · listed by 33 tracked vendors LiveKit Sinch · listed by 29 tracked vendors Sinch Infobip · listed by 22 tracked vendors Infobip ServiceNow · listed by 19 tracked vendors ServiceNow Telnyx · listed by 18 tracked vendors Telnyx Ada Support · listed by 17 tracked vendors Ada Support Daily · listed by 17 tracked vendors Daily Glean · listed by 16 tracked vendors Glean Plivo · listed by 16 tracked vendors Plivo Forethought Technologies · listed by 14 tracked vendors Forethought Technolo… + 2 more+ 75 more

Incidents starting 30 min before to 2 h after

Segment subprocessor of DevRev Provisioning Status Not Being Available for Branded Calling ↗ minor +9 min 3 h 7 min
Baseten subprocessor of DevRev Partial outage on Nemotron Ultra Model API. **Dedicated Inference is not affected** ↗ minor +18 min 6 min
Twilio lists Deepgram (2 hops) Provisioning Status Not Being Available for Branded Calling ↗ minor +9 min 3 h 7 min
SendGrid lists Deepgram (2 hops) Provisioning Status Not Being Available for Branded Calling ↗ minor +9 min 3 h 7 min

Incidents

no impact stated Notion· Notion Unexpected workspace verification banner displayed to some users Sep 10 01:36 43 min 37 164 major Elasticsearch Kibana access restored for UI-assigned Organization Owners on Hosted deployments Sep 10 01:30 21 h 131 1,257 3no impact stated Twilio· SendGrid· Segment Automated Alert: No Customer Impact Sep 10 01:27 18 min 828 1,916 2minor Reducto Partial degradation of Deep Split Sep 10 00:06 — 10 146 major MiniMax Elevated errors on Large Language Models (LLM) Sep 10 00:03 5 min 6 38 no impact stated Omni Support outage Sep 9 23:14 14 min 30 342 critical Pylon Latency Issues within the Pylon Platform Sep 9 23:01 22 min 93 1,119 1minor Relevance AI Customers are unable to save triggers when creating workforces Sep 9 22:57 54 min 2 3 major LiveRamp Intermittent issues impacting Connect UI Sep 9 22:43 7 min 12 99 minor Decagon Delays in Conversation Search, Filtering, and Reporting Sep 9 21:58 2 h 37 min 3 53 critical Snowflake INC20000211 Sep 9 21:53 1 h 58 min 324 1,939 2major Dropbox Some customers are unable to access certain website routes and features. Sep 9 21:36 59 min 35 599 major Braintrust Slow or failed data loading in US region Sep 9 21:30 39 min 31 501 1major Kevel Degraded Ad Serving for US-East-1 Sep 9 21:30 — 1 minor Render Elevated Build and Deploy Times in the Oregon Region Sep 9 21:26 11 min 25 122 major Bloomerang ACH donation errors for Stripe Express (Legacy Bloomerang Payments) for Kindful Fundraising Tools Sep 9 21:16 4 h 5 min 1 major WorkOS Form POST failures for some Authkit customers Sep 9 21:00 2 h 1 min 115 1,270 2major Elasticsearch Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output Sep 9 20:44 7 days 131 1,257 major 1Password· Kolide Device Trust Service Disruption Sep 9 20:43 27 min 11 18 no impact stated Hostinger· Hosting24 Emergency Server ID-1980 Maintenance Sep 9 20:32 1 h 3 min 1 no impact stated Amplitude S3 export delivery permissions - Resolved Sep 9 20:32 — 142 724 2minor Gong Data Capture & Processing - Call processing delays Sep 9 20:27 19 h 38 min 97 509 major Vanta Sync operations failing for GCP Firestore Sep 9 19:56 25 h 39 min 106 272 major Canonical "Landscape" is Down Sep 9 19:41 12 min 1 1,418 no impact stated Cube Dev ongoing Service gcp-us-central1 seems to be down Sep 9 19:27 ongoing 3 61 minor Kustomer [Kustomer Voice] Unable to Dial Outbound Calls - All PRODS Sep 9 19:25 26 min 2 38 major HeyGen Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions Sep 9 19:25 3 h 38 min 7 9 critical Buttondown Issues with the web app, and the backlog Sep 9 19:18 2 h 58 min 1 major MacStadium Hardware Outage in Atlanta Sep 9 19:13 3 h 2 min 7 282 major Buildkite Buildkite service disruption Sep 9 19:07 6 h 46 min 3 5 minor Qualys US Platform 1, US Platform 4, EU Platform 1, CA Platform 1: Container security Module is failing with HTTP 500 [IM-12857] Sep 9 19:03 18 h 53 min 6 21 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to AT&T United States Sep 9 18:58 3 h 52 min 828 1,916 11minor ShareFile ShareFile customers may experience delays of transactional emails, including Password Reset links, New User Welcome emails, and Upload/Download notification alerts Sep 9 18:38 1 h 16 min 4 14 major Demandbase Slowness in Ad Campaigns Sep 9 18:35 13 min 16 531 major ZeroBounce Service Disruption: Members Platform Sep 9 18:30 — 15 76 no impact stated monday.com Investigating issues with Vibe app Sep 9 18:21 18 min 18 53 minor Sprout Social Trellis Issue Sep 9 18:11 22 min 6 13 no impact stated Gong We are currently experiencing performance degradation on Gong Anywhere Extension Sep 9 17:57 43 min 97 509 2major Zapier Zap History not displaying Zap runs Sep 9 17:51 1 h 49 min 131 742 2minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Verizon United States Sep 9 17:51 2 h 33 min 828 1,916 15no impact stated Twilio· SendGrid· Segment Messaging Services Message Send Failures Sep 9 17:47 — 828 1,916 15minor FingerprintPro Ingress endpoint degredation Sep 9 17:46 1 min 2 3 minor Baseten Partial outage on Nemotron Ultra Model API. **Dedicated Inference is not affected** Sep 9 17:42 6 min 53 1,217 1minor Twilio· SendGrid· Segment Provisioning Status Not Being Available for Branded Calling Sep 9 17:34 3 h 7 min 828 1,916 14minor Imperva [ INC - 1129 ]Service Degradation Impacting Login to the Imperva Management Portal Sep 9 17:31 4 h 58 min 5 53 minor DevRev Delayed search indexing for recently updated records Sep 9 17:25 17 h 49 min 5 100 no impact stated Veracode Analytics Degraded Sep 9 17:20 1 h 11 min 3 minor Unblocked Ask Unblocked via Slack experiencing elevated error rate Sep 9 17:18 1 h 17 min 1 34 no impact stated Chameleon Intelligent Tech Builder and Experience loading issues Sep 9 17:00 — 14 163 minor Keeper Security SMS 2FA issues with AWS aggregator Sep 9 16:32 3 h 11 min 3

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