Third Party Index

Upstream incidents

minor· Scaleway· · 3 h 14 min

[Serverless SQL DB] - [fr-par] Daily backup didn't work last night

Listed as a subprocessor by 17 tracked vendors · 297 within 2 hops · In window: 1 vendor listing it (5 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Digital Realty · listed by 11 tracked vendors Digital Realty Clever Cloud · listed by 1 tracked vendor Clever Cloud Scaleway · listed by 17 tracked vendors Scaleway Mailgun · listed by 213 tracked vendors · incident: Route delays in EU Region, Sep 30 09:16 UTC Mailgun 84codes · listed by 22 tracked vendors 84codes Sinch · listed by 22 tracked vendors Sinch Mistral · listed by 21 tracked vendors Mistral Crisp · listed by 9 tracked vendors Crisp Unipile · listed by 9 tracked vendors Unipile Datadome · listed by 3 tracked vendors Datadome Cobbai · listed by 1 tracked vendor Cobbai EvaluAgent · listed by 1 tracked vendor EvaluAgent Hyperping · listed by 1 tracked vendor Hyperping Meltwater · listed by 1 tracked vendor Meltwater TensorX · listed by 1 tracked vendor TensorX Alke Tech · listed by 0 tracked vendors Alke Tech Ansvar AI · listed by 0 tracked vendors Ansvar AI Twilio · listed by 415 tracked vendors · incident: SMS Delivery Delays from Twilio to Vodafone Netherlands, Sep 30 10:23 UTC Twilio SendGrid · listed by 289 tracked vendors · incident: SMS Delivery Delays from Twilio to Vodafone Netherlands, Sep 30 10:23 UTC SendGrid Segment · listed by 158 tracked vendors · incident: SMS Delivery Delays from Twilio to Vodafone Netherlands, Sep 30 10:23 UTC Segment ChargeBee · listed by 42 tracked vendors · incident: API Service Degradation, Sep 30 10:05 UTC ChargeBee Salesforce · listed by 453 tracked vendors Salesforce Sentry · listed by 388 tracked vendors Sentry Datadog · listed by 373 tracked vendors Datadog Zendesk · listed by 347 tracked vendors Zendesk Intercom · listed by 304 tracked vendors Intercom Atlassian · listed by 272 tracked vendors Atlassian GitHub · listed by 179 tracked vendors GitHub Zapier · listed by 112 tracked vendors Zapier Pylon · listed by 87 tracked vendors Pylon Gong · listed by 86 tracked vendors Gong Customer.io · listed by 76 tracked vendors Customer.io Baseten · listed by 49 tracked vendors Baseten Retool · listed by 45 tracked vendors Retool Freshworks · listed by 41 tracked vendors Freshworks ZoomInfo · listed by 41 tracked vendors ZoomInfo Vonage · listed by 39 tracked vendors Vonage + 3 more+ 260 more

Incidents starting 30 min before to 2 h after

Mailgun lists Scaleway Route delays in EU Region ↗ minor +6 min 42 min
ChargeBee lists Mailgun (2 hops) API Service Degradation ↗ minor +55 min 1 min
Twilio lists Sinch (2 hops) SMS Delivery Delays from Twilio to Vodafone Netherlands ↗ minor +1 h 14 min 3 h 56 min
SendGrid lists Sinch (2 hops) SMS Delivery Delays from Twilio to Vodafone Netherlands ↗ minor +1 h 14 min 3 h 56 min
Segment lists Sinch (2 hops) SMS Delivery Delays from Twilio to Vodafone Netherlands ↗ minor +1 h 14 min 3 h 56 min

Incidents

major Box ongoing [Medium] Issue with multiple reports Sep 30 18:08 ongoing 40 370 1minor Datadog Delayed Events Sep 30 18:02 48 min 373 1,434 3no impact stated Formassembly Submission and Connector Errors for a Subset of Accounts Sep 30 17:49 29 min 1 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 30 17:22 20 h 34 min 2 3 major Gorgias Increased latency in the ai agent Sep 30 17:21 3 h 38 min 2 major Thinkific THINKIFIC APP DOWN Sep 30 17:14 1 h 1 min 4 6 minor OpenAI Elevated latency for some API requests Sep 30 17:05 3 h 30 min 671 1,610 8minor Instructure Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users Sep 30 17:04 1 h 59 min 2 4 critical Brex Admin home page load error spike Sep 30 16:38 33 min 1 8 major Kaseya ongoing Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration Sep 30 16:37 ongoing 2 3 1minor Formstack· Intellistack Delayed Documents Deliveries After Sign Completion Sep 30 16:08 6 h 12 min 6 21 minor Cloudsmith Service Degradation On Our Web API Sep 30 16:02 1 h 24 min 1 2 no impact stated DevCycle Custom Hostname Resolution Degraded Sep 30 15:45 18 min 1 minor Fillout Issue with custom domains for certain Fillout forms Sep 30 15:24 16 min 1 36 minor Twilio· SendGrid· Segment Delivery Failures From Verify to China Sep 30 15:16 1 h 15 min 700 1,567 7minor Plain Microsoft Teams authorization issues Sep 30 15:16 48 min 40 854 3no impact stated Akamai Akamai Control Center and Configuration Deployment Issues Sep 30 15:03 1 min 42 967 major Voyage AI Elevated 5xx errors on rerank and voyage-context-4 Sep 30 14:58 25 min 11 169 major Seismic Slowness issues for customers in EAST4 region Sep 30 14:56 4 h 10 min 3 17 critical Kaseya Service Disruption - VSA 10 - APAC-Hosted-1 Sep 30 14:51 2 h 11 min 2 3 minor Tray.ai Degraded Application Performance - Send Email Connector Sep 30 14:43 1 h 21 min 21 331 major FeatureOS FeatureOS Web Platform is down Sep 30 14:32 1 min 1 2 major Asana Partial API outage Sep 30 14:31 50 min 25 208 no impact stated Optimizely Optimizely Graph - All region's production clusters experienced failed stored queries Sep 30 13:57 4 h 9 min 5 13 minor Scrive ongoing Chat - Degraded Performance Sep 30 13:31 ongoing 1 minor Grafana Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) Sep 30 12:40 2 h 58 min 53 670 1no impact stated Lansweeper ongoing Scanning Configuration information may take some time to update Sep 30 12:30 ongoing 1 minor Plain Sidekick is temporarily unavailable Sep 30 12:28 5 min 40 854 no impact stated Telesign ongoing PhoneID Live Service Alert - Lost Coverage to Australia Telstra Sep 30 11:59 ongoing 7 397 minor Sarvam AI ongoing Data Availability and Retention Configuration Issues in Voice Agents Sep 30 11:56 ongoing 1 major Braintrust Elevated errors and latency on the US data plane API Sep 30 11:36 1 h 18 min 28 414 1major Canonical "Landscape" is Down Sep 30 11:34 20 min 1 1,134 minor Exact ongoing Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) Sep 30 11:11 ongoing 1 2 no impact stated Colossyan Creator Agentic features are degrated Sep 30 10:29 — 2 13 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Vodafone Netherlands Sep 30 10:23 3 h 56 min 700 1,567 2major Canonical "Landscape" is Down Sep 30 10:23 21 min 1 1,134 minor Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 9/30/26 Sep 30 10:15 3 h 44 min 7 397 minor Form3 INC483644 - Degradation to Form3 - SEPA Instant service Sep 30 10:07 16 min 1 6 minor ChargeBee API Service Degradation Sep 30 10:05 1 min 42 310 minor Rapid7 Alert and Investigation Creation Delays Sep 30 10:02 43 min 8 26 no impact stated LINK Mobility Group ASA [Belgium][Orange] Unscheduled disturbance Sep 30 09:50 — 3 10 major Scaleway [Account] - Global - Account API Down Sep 30 09:35 5 h 13 min 17 297 1minor Exact Exact Venice - Remote session interrupted (BE) Sep 30 09:33 2 h 23 min 1 2 minor OneSignal Database incident - impacting app IDs starting with e Sep 30 09:22 — 10 291 minor Mailgun Route delays in EU Region Sep 30 09:16 42 min 213 1,212 1minor Scaleway [Serverless SQL DB] - [fr-par] Daily backup didn't work last night Sep 30 09:10 3 h 14 min 17 297 1major Langfuse Degraded ingestion for 20 projects Sep 30 09:10 6 h 20 min 26 206 minor Telesign Elevated RCS Errors Sep 30 08:20 2 h 37 min 7 397 major Exact Exact Proquro - Unable to login to Exact Proquro. Sep 30 08:14 1 h 7 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia Sep 30 07:18 29 h 50 min 700 1,567 1

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