Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 2 h 30 min

SMS Delivery Delays from Twilio to Tigo Guatemala

Listed as a subprocessor by 710 tracked vendors · 1,593 within 2 hops · In window: 0 vendors listing it (1 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,328 tracked vendors Amazon Web Services Google Cloud · listed by 1,155 tracked vendors Google Cloud OpenAI · listed by 684 tracked vendors OpenAI Microsoft · listed by 648 tracked vendors Microsoft Anthropic · listed by 502 tracked vendors Anthropic Slack · listed by 440 tracked vendors Slack Datadog · listed by 375 tracked vendors Datadog Snowflake · listed by 305 tracked vendors Snowflake Fivetran · listed by 139 tracked vendors Fivetran ClickHouse · listed by 123 tracked vendors ClickHouse Elasticsearch · listed by 116 tracked vendors Elasticsearch Postmark · listed by 93 tracked vendors Postmark ElevenLabs · listed by 79 tracked vendors ElevenLabs Meta · listed by 70 tracked vendors Meta Twilio · listed by 419 tracked vendors Twilio SendGrid · listed by 295 tracked vendors SendGrid Segment · listed by 160 tracked vendors Segment Stripe · listed by 567 tracked vendors Stripe Anthropic · listed by 502 tracked vendors Anthropic Salesforce · listed by 459 tracked vendors Salesforce Sentry · listed by 395 tracked vendors Sentry HubSpot · listed by 376 tracked vendors HubSpot Datadog · listed by 375 tracked vendors Datadog Zendesk · listed by 349 tracked vendors Zendesk Intercom · listed by 309 tracked vendors Intercom Atlassian · listed by 277 tracked vendors Atlassian Okta · listed by 256 tracked vendors Okta MongoDB · listed by 206 tracked vendors MongoDB GitHub · listed by 183 tracked vendors GitHub Zoom · listed by 162 tracked vendors Zoom Vercel · listed by 139 tracked vendors Vercel Merge API · listed by 58 tracked vendors · incident: Legacy reports-based ADP Linked Accounts syncs affected, Sep 30 21:52 UTC Merge API OpenAI · listed by 684 tracked vendors OpenAI Microsoft · listed by 648 tracked vendors Microsoft Cloudflare · listed by 508 tracked vendors Cloudflare Slack · listed by 440 tracked vendors Slack Mailgun · listed by 215 tracked vendors Mailgun posthog · listed by 194 tracked vendors posthog Mixpanel · listed by 140 tracked vendors Mixpanel Fivetran · listed by 139 tracked vendors Fivetran Pendo · listed by 130 tracked vendors Pendo Amplitude · listed by 129 tracked vendors Amplitude ClickHouse · listed by 123 tracked vendors ClickHouse Elasticsearch · listed by 116 tracked vendors Elasticsearch Pylon · listed by 87 tracked vendors Pylon Vanta · listed by 87 tracked vendors Vanta Fullstory · listed by 81 tracked vendors Fullstory Linear · listed by 71 tracked vendors Linear Deepgram · listed by 65 tracked vendors Deepgram Resend · listed by 54 tracked vendors Resend Fireworks · listed by 51 tracked vendors Fireworks + 13 more+ 696 more+ 863 more

Incidents starting 30 min before to 2 h after

Merge API lists Anthropic, Sentry (2 hops) Legacy reports-based ADP Linked Accounts syncs affected ↗ no impact stated −16 min ongoing

Incidents

minor Deepgram Elevated API errors Sep 30 19:29 9 min 65 1,105 4major Kentik Tagging Degraded Sep 30 19:26 5 h 53 min 1 80 minor Workato Errors in Databricks connector for Azure-hosted accounts Sep 30 19:10 2 h 29 min 63 613 minor Krisp Call level API returned nothing Sep 30 19:10 42 min 1 minor Krisp Call level API returned nothing Sep 30 19:10 42 min 1 no impact stated MongoDB Delays in Atlas cluster management operations Sep 30 18:51 2 h 10 min 206 1,244 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile Sep 30 18:08 4 h 1 min 710 1,593 7major Box ongoing [Medium] Issue with multiple reports Sep 30 18:08 ongoing 40 372 1minor Datadog Delayed Events Sep 30 18:02 48 min 375 1,456 3no impact stated Formassembly Submission and Connector Errors for a Subset of Accounts Sep 30 17:49 29 min 1 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 30 17:22 20 h 34 min 2 3 major Gorgias Increased latency in the ai agent Sep 30 17:21 3 h 38 min 2 major Thinkific THINKIFIC APP DOWN Sep 30 17:14 1 h 1 min 4 6 minor OpenAI Elevated latency for some API requests Sep 30 17:05 3 h 30 min 684 1,640 8minor Instructure Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users Sep 30 17:04 1 h 59 min 2 4 critical Brex Admin home page load error spike Sep 30 16:38 33 min 1 8 major Kaseya ongoing Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration Sep 30 16:37 ongoing 2 3 1minor Formstack· Intellistack Delayed Documents Deliveries After Sign Completion Sep 30 16:08 6 h 12 min 6 21 minor Cloudsmith Service Degradation On Our Web API Sep 30 16:02 1 h 24 min 1 2 no impact stated DevCycle Custom Hostname Resolution Degraded Sep 30 15:45 18 min 1 minor Fillout Issue with custom domains for certain Fillout forms Sep 30 15:24 16 min 1 36 minor Twilio· SendGrid· Segment Delivery Failures From Verify to China Sep 30 15:16 1 h 15 min 710 1,593 7minor Plain Microsoft Teams authorization issues Sep 30 15:16 48 min 41 869 3no impact stated Akamai Akamai Control Center and Configuration Deployment Issues Sep 30 15:03 1 min 42 984 major Voyage AI Elevated 5xx errors on rerank and voyage-context-4 Sep 30 14:58 25 min 11 171 major Seismic Slowness issues for customers in EAST4 region Sep 30 14:56 4 h 10 min 3 17 critical Kaseya Service Disruption - VSA 10 - APAC-Hosted-1 Sep 30 14:51 2 h 11 min 2 3 minor Tray.ai Degraded Application Performance - Send Email Connector Sep 30 14:43 1 h 21 min 21 336 major FeatureOS FeatureOS Web Platform is down Sep 30 14:32 1 min 1 2 major Asana Partial API outage Sep 30 14:31 50 min 26 212 no impact stated Optimizely Optimizely Graph - All region's production clusters experienced failed stored queries Sep 30 13:57 4 h 9 min 5 13 minor Scrive ongoing Chat - Degraded Performance Sep 30 13:31 ongoing 1 major Krisp Several customers report they are unable to login to Krisp Sep 30 12:52 46 min 1 minor Grafana Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) Sep 30 12:40 2 h 58 min 53 678 1no impact stated Lansweeper ongoing Scanning Configuration information may take some time to update Sep 30 12:30 ongoing 1 minor Plain Sidekick is temporarily unavailable Sep 30 12:28 5 min 41 869 no impact stated Telesign ongoing PhoneID Live Service Alert - Lost Coverage to Australia Telstra Sep 30 11:59 ongoing 7 402 minor Sarvam AI ongoing Data Availability and Retention Configuration Issues in Voice Agents Sep 30 11:56 ongoing 1 major Braintrust Elevated errors and latency on the US data plane API Sep 30 11:36 1 h 18 min 29 418 1major Canonical "Landscape" is Down Sep 30 11:34 20 min 1 1,155 minor Exact ongoing Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) Sep 30 11:11 ongoing 1 2 no impact stated Colossyan Creator Agentic features are degrated Sep 30 10:29 — 2 13 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Vodafone Netherlands Sep 30 10:23 3 h 56 min 710 1,593 2major Canonical "Landscape" is Down Sep 30 10:23 21 min 1 1,155 minor Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 9/30/26 Sep 30 10:15 3 h 44 min 7 402 minor Form3 INC483644 - Degradation to Form3 - SEPA Instant service Sep 30 10:07 16 min 1 6 minor ChargeBee API Service Degradation Sep 30 10:05 1 min 42 314 minor Rapid7 Alert and Investigation Creation Delays Sep 30 10:02 43 min 8 26 no impact stated LINK Mobility Group ASA [Belgium][Orange] Unscheduled disturbance Sep 30 09:50 — 3 10 major Scaleway [Account] - Global - Account API Down Sep 30 09:35 5 h 13 min 17 304 1

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