Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 2 h 30 min

SMS Delivery Delays from Twilio to Tigo Guatemala

Listed as a subprocessor by 721 tracked vendors · 1,617 within 2 hops · In window: 0 vendors listing it (1 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Anthropic · listed by 511 tracked vendors Anthropic Slack · listed by 445 tracked vendors Slack Datadog · listed by 377 tracked vendors Datadog Snowflake · listed by 309 tracked vendors Snowflake Fivetran · listed by 140 tracked vendors Fivetran ClickHouse · listed by 126 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Postmark · listed by 94 tracked vendors Postmark ElevenLabs · listed by 80 tracked vendors ElevenLabs Meta · listed by 72 tracked vendors Meta Twilio · listed by 426 tracked vendors Twilio SendGrid · listed by 301 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment Stripe · listed by 570 tracked vendors Stripe Anthropic · listed by 511 tracked vendors Anthropic Salesforce · listed by 463 tracked vendors Salesforce Sentry · listed by 399 tracked vendors Sentry HubSpot · listed by 378 tracked vendors HubSpot Datadog · listed by 377 tracked vendors Datadog Zendesk · listed by 354 tracked vendors Zendesk Intercom · listed by 312 tracked vendors Intercom Atlassian · listed by 283 tracked vendors Atlassian Okta · listed by 259 tracked vendors Okta MongoDB · listed by 210 tracked vendors MongoDB GitHub · listed by 184 tracked vendors GitHub Zoom · listed by 162 tracked vendors Zoom Vercel · listed by 142 tracked vendors Vercel Merge API · listed by 59 tracked vendors · incident: Legacy reports-based ADP Linked Accounts syncs affected, Sep 30 21:52 UTC Merge API OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Cloudflare · listed by 514 tracked vendors Cloudflare Slack · listed by 445 tracked vendors Slack Mailgun · listed by 218 tracked vendors Mailgun posthog · listed by 195 tracked vendors posthog Mixpanel · listed by 141 tracked vendors Mixpanel Fivetran · listed by 140 tracked vendors Fivetran Pendo · listed by 133 tracked vendors Pendo Amplitude · listed by 131 tracked vendors Amplitude ClickHouse · listed by 126 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Pylon · listed by 87 tracked vendors Pylon Vanta · listed by 86 tracked vendors Vanta Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 74 tracked vendors Linear Deepgram · listed by 66 tracked vendors Deepgram Resend · listed by 54 tracked vendors Resend Fireworks · listed by 52 tracked vendors Fireworks + 13 more+ 707 more+ 876 more

Incidents starting 30 min before to 2 h after

Merge API lists Anthropic, Sentry (2 hops) Legacy reports-based ADP Linked Accounts syncs affected ↗ no impact stated −16 min ongoing

Incidents

major Thinkific THINKIFIC APP DOWN Sep 30 17:14 1 h 1 min 4 6 minor OpenAI Elevated latency for some API requests Sep 30 17:05 3 h 30 min 691 1,663 8minor Instructure Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users Sep 30 17:04 1 h 59 min 2 4 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODUK1 Sep 30 16:52 26 h 47 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODEU1 Sep 30 16:52 26 h 19 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODSAS1 Sep 30 16:52 25 h 20 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODJKT1 Sep 30 16:52 20 h 44 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODTHAI1 Sep 30 16:52 20 h 17 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODSNG1 Sep 30 16:52 19 h 17 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODAUS1 Sep 30 16:52 17 h 14 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODUS2 Sep 30 16:52 16 h 15 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODUS1 Sep 30 16:52 15 h 44 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODCAN1 Sep 30 16:52 15 h 25 min 1 6 critical Brex Admin home page load error spike Sep 30 16:38 33 min 1 8 major Kaseya ongoing Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration Sep 30 16:37 ongoing 2 3 1major Prismatic Embedded Workflow Builder Outage Sep 30 16:10 43 min 4 18 minor Formstack· Intellistack Delayed Documents Deliveries After Sign Completion Sep 30 16:08 6 h 12 min 6 21 minor Cloudsmith Service Degradation On Our Web API Sep 30 16:02 1 h 24 min 1 2 no impact stated DevCycle Custom Hostname Resolution Degraded Sep 30 15:45 18 min 1 minor Fillout Issue with custom domains for certain Fillout forms Sep 30 15:24 16 min 1 36 minor Twilio· SendGrid· Segment Delivery Failures From Verify to China Sep 30 15:16 1 h 15 min 721 1,617 8minor Plain Microsoft Teams authorization issues Sep 30 15:16 48 min 41 883 3no impact stated Akamai Akamai Control Center and Configuration Deployment Issues Sep 30 15:03 1 min 43 999 major Voyage AI Elevated 5xx errors on rerank and voyage-context-4 Sep 30 14:58 25 min 11 171 major Seismic Slowness issues for customers in EAST4 region Sep 30 14:56 4 h 10 min 3 17 critical Kaseya Service Disruption - VSA 10 - APAC-Hosted-1 Sep 30 14:51 2 h 11 min 2 3 minor Tray.ai Degraded Application Performance - Send Email Connector Sep 30 14:43 1 h 21 min 21 342 major FeatureOS FeatureOS Web Platform is down Sep 30 14:32 1 min 1 2 major Asana Partial API outage Sep 30 14:31 50 min 26 216 no impact stated Optimizely Optimizely Graph - All region's production clusters experienced failed stored queries Sep 30 13:57 4 h 9 min 5 13 no impact stated Bandwidth Bandwidth Local Market Impairment - 932 - Bluefield, WV Sep 30 13:35 4 h 1 min 12 61 1minor Scrive ongoing Chat - Degraded Performance Sep 30 13:31 ongoing 1 major Krisp Several customers report they are unable to login to Krisp Sep 30 12:52 46 min 1 minor Grafana Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) Sep 30 12:40 2 h 58 min 54 696 1no impact stated Lansweeper ongoing Scanning Configuration information may take some time to update Sep 30 12:30 ongoing 1 minor Plain Sidekick is temporarily unavailable Sep 30 12:28 5 min 41 883 no impact stated Telesign ongoing PhoneID Live Service Alert - Lost Coverage to Australia Telstra Sep 30 11:59 ongoing 7 407 minor Sarvam AI ongoing Data Availability and Retention Configuration Issues in Voice Agents Sep 30 11:56 ongoing 1 major Braintrust Elevated errors and latency on the US data plane API Sep 30 11:36 1 h 18 min 30 430 1major Canonical "Landscape" is Down Sep 30 11:34 20 min 1 1,176 minor Exact ongoing Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) Sep 30 11:11 ongoing 1 2 no impact stated Colossyan Creator Agentic features are degrated Sep 30 10:29 — 2 13 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Vodafone Netherlands Sep 30 10:23 3 h 56 min 721 1,617 2major Canonical "Landscape" is Down Sep 30 10:23 21 min 1 1,176 minor Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 9/30/26 Sep 30 10:15 3 h 44 min 7 407 minor Form3 INC483644 - Degradation to Form3 - SEPA Instant service Sep 30 10:07 16 min 1 6 minor ChargeBee API Service Degradation Sep 30 10:05 1 min 43 320 minor Rapid7 Alert and Investigation Creation Delays Sep 30 10:02 43 min 8 26 no impact stated LINK Mobility Group ASA [Belgium][Orange] Unscheduled disturbance Sep 30 09:50 — 3 10 major Scaleway [Account] - Global - Account API Down Sep 30 09:35 5 h 13 min 17 309 1

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