Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 3 h 9 min

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

Listed as a subprocessor by 700 tracked vendors · 1,567 within 2 hops · In window: 4 vendors listing it (11 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,308 tracked vendors Amazon Web Services Google Cloud · listed by 1,134 tracked vendors Google Cloud OpenAI · listed by 671 tracked vendors OpenAI Microsoft · listed by 639 tracked vendors Microsoft Anthropic · listed by 494 tracked vendors Anthropic Slack · listed by 432 tracked vendors Slack Datadog · listed by 373 tracked vendors Datadog Snowflake · listed by 304 tracked vendors Snowflake Fivetran · listed by 139 tracked vendors Fivetran ClickHouse · listed by 122 tracked vendors ClickHouse Elasticsearch · listed by 115 tracked vendors Elasticsearch Postmark · listed by 92 tracked vendors Postmark ElevenLabs · listed by 76 tracked vendors ElevenLabs Meta · listed by 66 tracked vendors Meta Twilio · listed by 415 tracked vendors Twilio SendGrid · listed by 289 tracked vendors SendGrid Segment · listed by 158 tracked vendors Segment CircleCI · listed by 8 tracked vendors · incident: Delays starting Gen 2 Docker Jobs, Oct 1 09:06 UTC CircleCI Nintex · listed by 0 tracked vendors · incident: Process Manager Service Disruption, Oct 1 09:06 UTC Nintex Personify Health · listed by 0 tracked vendors · incident: Production Issue Identified, Oct 1 10:00 UTC Personify Health Vamp · listed by 0 tracked vendors · incident: Delays starting Gen 2 Docker Jobs, Oct 1 09:06 UTC Vamp Stripe · listed by 556 tracked vendors Stripe Anthropic · listed by 494 tracked vendors Anthropic Salesforce · listed by 453 tracked vendors Salesforce Sentry · listed by 388 tracked vendors Sentry Datadog · listed by 373 tracked vendors Datadog HubSpot · listed by 370 tracked vendors HubSpot Zendesk · listed by 347 tracked vendors Zendesk Intercom · listed by 304 tracked vendors Intercom Atlassian · listed by 272 tracked vendors Atlassian Okta · listed by 254 tracked vendors Okta Box · listed by 40 tracked vendors · incident: [Medium] Issue with File Requests, Oct 1 10:00 UTC Box Daytona · listed by 8 tracked vendors · incident: Sandbox listing (GET /sandbox), Oct 1 11:35 UTC Daytona Ory · listed by 3 tracked vendors · incident: Increased latency and timeouts for Ory Identities API, Oct 1 09:10 UTC Ory Buffer · listed by 1 tracked vendor · incident: Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online, Oct 1 10:11 UTC Buffer ControlUp · listed by 1 tracked vendor · incident: Workflow shared forms unavailable, Oct 1 09:33 UTC ControlUp Lovable · listed by 1 tracked vendor · incident: Issues with image generation and editing, Oct 1 09:47 UTC Lovable Tibber · listed by 0 tracked vendors · incident: 🟡 Tibber support - transfer to a new support platform, Oct 1 11:27 UTC Tibber OpenAI · listed by 671 tracked vendors OpenAI Microsoft · listed by 639 tracked vendors Microsoft Cloudflare · listed by 496 tracked vendors Cloudflare Slack · listed by 432 tracked vendors Slack Mailgun · listed by 213 tracked vendors Mailgun posthog · listed by 188 tracked vendors posthog Fivetran · listed by 139 tracked vendors Fivetran Mixpanel · listed by 138 tracked vendors Mixpanel Pendo · listed by 130 tracked vendors Pendo Amplitude · listed by 128 tracked vendors Amplitude ClickHouse · listed by 122 tracked vendors ClickHouse Elasticsearch · listed by 115 tracked vendors Elasticsearch Pylon · listed by 87 tracked vendors Pylon + 12 more+ 686 more+ 847 more

Incidents starting 30 min before to 2 h after

Nintex lists Twilio, SendGrid Process Manager Service Disruption ↗ no impact stated −29 min ongoing
CircleCI lists Segment Delays starting Gen 2 Docker Jobs ↗ minor −29 min 1 h 39 min
Vamp lists Segment Delays starting Gen 2 Docker Jobs ↗ minor −29 min 1 h 39 min
ControlUp lists Anthropic (2 hops) Workflow shared forms unavailable ↗ minor −2 min 28 min
Box lists Anthropic, Zendesk (2 hops) [Medium] Issue with File Requests ↗ major +25 min —
Tibber lists Intercom, New Relic (2 hops) 🟡 Tibber support - transfer to a new support platform ↗ no impact stated +1 h 52 min ongoing
Daytona lists Stripe, Okta (2 hops) Sandbox listing (GET /sandbox) ↗ minor +2 h 2 h 3 min

Incidents

major Kaseya BMS & Vorex - Billing and Invoice Errors Oct 1 17:55 2 h 14 min 2 3 minor Ping Identity PingOne Directory - Global - Admin UI - Degradation Oct 1 17:51 34 min 6 47 1critical ESET ESET PROTECT Hub outage Oct 1 17:20 18 h 30 min 1 2 minor Greenhouse Performance Degradation - Voice AI Interview Evaluations Oct 1 17:12 2 h 9 min 5 7 minor Smartsheet Both automated and manual approval workflows are currently failing to execute Oct 1 17:03 5 h 22 min 10 12 minor Sinch Service Degradation - 10DLC Campaign Provisioning Oct 1 16:36 2 h 14 min 22 982 minor Anthropic Delayed credits on the Claude Platform Oct 1 16:20 6 h 15 min 494 1,545 7no impact stated Telesign Possible Delays Oct 1 16:14 1 min 7 397 minor Clerk Dashboard increased latency Oct 1 16:10 14 h 18 min 27 140 no impact stated Zoom Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events Oct 1 16:08 1 h 44 min 157 817 1minor Moneris Batch upload via SFTP - Important Update Oct 1 16:07 1 h 40 min 1 major MongoDB Trigger processing may be delayed globally Oct 1 15:41 5 h 12 min 204 1,225 4major Ably Elevated API Errors Oct 1 15:36 26 min 11 726 1minor Red Hat console.redhat.com Notifications - Emails Degraded Oct 1 15:24 4 h 1 min 8 811 1critical Moveworks Moveworks Assistant in Microsoft Teams Not Responding Oct 1 15:20 1 h 48 min 1 180 minor Name.com ongoing Degraded Performance - .si Registry Connection Oct 1 15:20 ongoing 2 14 no impact stated Veryfi Resolved – Degraded Performance – Document Processing Oct 1 15:14 — 2 28 no impact stated Teamtailor Marketing website (www.teamtailor.com) unavailable Oct 1 15:13 1 min 2 3 minor Veryfi Degraded Performance – Document Processing Oct 1 15:04 1 min 2 28 minor Telesign Operator Alert - Bosnia and Herzegovina (BA) - Mobilna Srpske m:tel (218/05) - 10/1/26 Oct 1 14:49 24 h 10 min 7 397 minor GitHub Actions Job Delays Oct 1 14:47 3 h 9 min 179 998 minor Kaseya Kaseya Quote Manager - Intermittent Latency when navigating throughout the platform Oct 1 14:41 2 h 18 min 2 3 no impact stated NinjaOne Issue with scheduled tasks and scheduled reports in North America Oct 1 14:28 1 h 33 min 1 3 major Barracuda Networks Barracuda XDR - Alarm Service Disruption Oct 1 14:14 3 h 32 min 1 13 major Knock Labs Warehouse message synchronization delayed Oct 1 14:09 30 h 55 min 17 293 no impact stated UiPath Delete requests failed for Australia cloud services Oct 1 14:00 — 2 11 no impact stated Temporal Customers in us-east4 may have experienced elevated API latencies and resource exhausted errors Oct 1 14:00 — 43 953 minor GitHub Elevated request latency Oct 1 13:37 20 min 179 998 minor Sumo Logic Problem with Cloud SIEM Processing in North America 2 (US2) Oct 1 13:36 28 min 25 561 1minor UiPath Degraded performance in Orchestrator and Action Center – US region Oct 1 13:21 5 h 42 min 2 11 minor Tailscale Coordination service issues Oct 1 13:12 44 min 5 81 major DevRev Platform Performance Issue Affecting User Experience Oct 1 13:11 29 min 5 86 major Pylon Errors when sending SMS and receiving phone calls Oct 1 13:08 23 min 87 932 1no impact stated SurveySparrow US EAST (North Virginia): Builder Service Performance Degradation Oct 1 12:54 1 min 1 17 minor Resend Resend API with elevated error rate Oct 1 12:28 52 min 48 168 minor Notion· Notion Public API returning 500 errors Oct 1 12:18 13 min 30 123 minor Infobip Multiple Locations - Portal Payments Service Degradation Oct 1 12:14 1 min 18 146 minor Zoom Service Degradation Affecting Zoom for Google Workspace Add-On Oct 1 11:52 4 h 29 min 157 817 major FeatureOS FeatureOS Web Platform is down Oct 1 11:46 5 min 1 2 minor Daytona Sandbox listing (GET /sandbox) Oct 1 11:35 2 h 3 min 8 20 minor Imperva [INC-1148] Imperva Management API Degradation Oct 1 11:27 20 min 5 46 minor NinjaOne SMS Service issues in Austria Oct 1 10:52 3 h 1 min 1 3 minor Twilio· SendGrid· Segment Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain Oct 1 10:40 12 h 10 min 700 1,567 4no impact stated Hostinger· Hosting24 Emergency Server 1009 Maintenance Oct 1 10:32 13 min 1 major Brevo SMS Soft Bounces Oct 1 10:19 2 h 2 min 14 19 major Buffer Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online Oct 1 10:11 2 h 26 min 1 major Box [Medium] Issue with File Requests Oct 1 10:00 — 40 370 minor Sarvam AI Content Studio experiencing issues Oct 1 09:49 28 min 1 minor Lovable Issues with image generation and editing Oct 1 09:47 57 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States Oct 1 09:35 3 h 9 min 700 1,567 4

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