New Relic
New Relic declares 16 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 120 tracked vendors name New Relic as a subprocessor, including LaunchDarkly, Gainsight Software and Adobe.
Subprocessors CSV of New Relic's subprocessors · Atom feed of New Relic's subprocessors DORA draft CSV of New Relic's subprocessors as declared by New Relic what's this? ·
16 third parties.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Anthropic Claude AI | Support | Multiple Worldwide | |
| Atlassian/Jira | Management of customer support tickets | AWS region in the USA | |
| AWS | Data storage and diagnostics; Infrastructure, Cloud service provider, including AI services for intelligence features | Multiple worldwide; USA | |
| CloudFlare | Traffic routing, TLS Termination and security services | Global - See; https://www.cloudflare.com/network/ | |
| EzProtect (Adaptus) | Cybersecurity solution which will scan any content, including files, that a New Relic user may upload or send to New Relic in order to ensure that content is not malicious | USA | |
| Fastly | Traffic routing & TLS Termination | Global - See https://www.fastly.com/network-map/ | |
| Fivetran | Connector and extract, transform and load (ETL) services | USA | |
| Infrastructure; Cloud service provider; including AI services for intelligence features; Email and office applications | For more information on GCP and its; including locations, please see https://cloud.google.com/terms/subprocessors; sub-processors, | ||
| Google Cloud Platform | Data storage and diagnostics | For more information on GCP and its; including locations, please see https://cloud.google.com/terms/subprocessors; sub-processors, | |
| Kentik | Network Synthetic monitoring | USA | |
| Microsoft Azure | Infrastructure, Cloud service provider, including AI services for intelligence features | Multiple Worldwide | |
| Pinecone.io | Vector database that provides vector storage, search, matching, and document retrieval functionalities in connection with New Relic’s AI-assisted services | USA | |
| PubNub | Cloudstream’s API service in the cloud; Real-time messaging between; the CodeStream client extensions and | USA | |
| Salesforce Service Cloud and Agentforce | Management of customer support tickets | USA | |
| Sendgrid | Email messaging services; Emails messaging services | USA | |
| Snowflake | Data warehouse services | USA |
Web TechnologiesCSV of New Relic's web technologies · Atom feed of New Relic's web technologies
New Relic's homepage made 82 requests to 7 domains, and 5 services controlled by another company.
5 third parties by category: Advertising 1Marketing automation 1A/B Testing 1Cookie compliance 1CDN 1
3 tracked companies loaded by the homepage are not in New Relic's subprocessor list. A website can use a service without it processing customer data.
Subprocessor of (120)CSV of the companies listing New Relic · Atom feed of the companies listing New Relic
99minds 99minds.io Manage Complex Systems, Improve Client-Side Experiences, Build and Run Better Software.
Absorb Software absorbai.com Absorb uses New Relic for application performance management and log management. Data processed may include user and LMS activity and generated LMS details.; For New Relic General Privacy Notices, see here.
Adobe adobe.com New Relic provides Adobe tools to help monitor overall software infrastructure and provide alerts as to telemetry data to help Adobe identify critical issues. New Relic primarily only processes technical telemetry data for Adobe (namely metrics, events, logs and traces). New Relic processes minimal personal data of customer users (e.g., IP addresses in CDN logs are used in New Relic to detect BOT traffic and bad actors in order to update firewall rules and maintain site performance).
- Agilysys agilysys.com
All Quiet allquiet.app Application Performance Monitoring
Allocadia allocadia.com - Data Transfer Mechanism: SCC or UK Adequacy Decision - Customer B2B Employee User Data Processed: First name, Last name, Business email, UserID, IP address, Job title, Business phone number (optional), Business postal address (optional); Data analytics and application performance monitoring
Apica apica.io Integrations for data metrics
Assent assent.com Platform monitoring, diagnostics, and troubleshooting.
Axero axerosolutions.com Performance monitoring
Bento bentonow.com Application performance monitoring
Betterworks betterworks.com Cloud-based platform used to provide application and infrastructure monitoring.
Blackboard blackboard.com Application performance monitoring; Application performance monitoring and alerting; Logging; Monitoring and analysis
BonData bondata.ai Log aggregation and platform metrics
Breakout getbreakout.ai Development software
Candex candex.com Application performance monitoring
Chameleon Intelligent Tech chameleon.io Data analytics
Chatwoot chatwoot.com Monitoring and Observability; Used to monitor Chatwoot application performance, infrastructure health, errors, and operational metrics.
Check Point Software Technologies checkpoint.com APM – Monitoring
Circle circle.so Observability and monitoring; Provides application and infrastructure monitoring (APM, logs, metrics).
Cirrus Insight cirrusinsight.com Monitors systems and infrastructure; Service provider
CirrusMD cirrusmd.com Application performance monitoring solution
ClientSuccess clientsuccess.com Connectivity Monitoring, Logging & Analytics
Cloverpop cloverpop.com Cloud-based Application and Infrastructure Analytics
Coalfire coalfire.com User Platform Support
Cohere cohere.com Platform Monitoring
Command Alkon commandalkon.com Support operations
Common Room commonroom.io Logging and metrics for system diagnostics
Confirm confirm.com
ConvertFlow convertflow.com Application monitoring and bug tracking
CYPHER Learning cypherlearning.com Observability of our infrastructure and servers
Deskpro deskpro.com Application monitoring Server Location: US Website: https://newrelic.com/
Duda duda.co Application Performance Monitoring
EAB eab.com Error monitoring
EasyLlama easyllama.com Application Performance Analytics
EvaluAgent evaluagent.com Log Analytics, Security, Performance and Infrastructure Metrics
Exiger exiger.com
EZO ezo.io Performance Monitoring and logging
Fathom fathom.ai Application Monitoring
Filevine filevine.com Performance monitoring
Fireflies.AI fireflies.ai Metrics observability service
Fluxx fluxx.io New Relic provides application performance monitoring and observability to collect telemetry, traces, and metrics for diagnosing performance issues and enhancing reliability and operational efficiency.
Forest Admin forest.app
Gainsight Software gainsight.com Application Monitoring
Genesys genesys.com
Gleap gleap.ai server location: EU (Frankfurt, Germany). Application performance monitoring and logging for Gleap’s infrastructure; telemetry may include request metadata.
Goodfit.io goodfit.io Application-performance monitoring and logging
Guild.ai guild.ai Provides tracking and alerting services based on user logs that may contain Personal Data.
Heymarket heymarket.com
HireVue hirevue.com Application performance monitoring, metrics, logs.
Impartner impartner.com metrics for Impartner engineers to
Imperva imperva.com Performance and availability monitoring
InMoment inmoment.com System monitoring and debugging
insightsoftware insightsoftware.com Application performance monitoring (APM) and telemetry
Ivanti ivanti.com Logging, Infrastructure monitoring & application monitoring
JetStack AI jetstack.ai Performance monitoring and system telemetry
JobAdder jobadder.com Monitors activity across the entire JobAdder tech stack
JupiterOne jupiterone.com Real-time observability tool that tracks and provides information about your web app performance, enabling engineers to monitor, debug and improve their entire software stack.
Keap keap.com
Komodo Health komodohealth.com Observability platform that provides monitoring and insights into the performance and behavior of digital systems, applications, and infrastructure
LaunchDarkly launchdarkly.com
LeanData leandata.com Application monitoring and logging
Loadster loadster.app Application Performance Monitoring
Lokalise lokalise.com Full‑stack observability platform
Luma AI lumalabs.ai Monitoring provider
Lytx lytx.com Infrastructure Health Monitoring System
Matillion matillion.com
Mural mural.co Cloud Based Product Analytics Service
Novu novu.co
OpenSesame opensesame.com Log Aggregation & Management
Operative operative.com Database Monitoring
Paperform paperform.co Processing period: Jan 1, 2018 - present Data disclosed: Analytics: Information derived from interacting with paperform.co or services provided by Paperform Incidental data: Some personal information may be shared during the day-to-day operation of Paperform
PeopleForce peopleforce.io
Personify Health personifyhealth.com
Ping Identity pingidentity.com Application performance management; Performance metrics for customer tenants
Pipeline CRM pipelinecrm.com Application performance monitoring, infrastructure observability, and log management; Monitoring
Pluralsight pluralsight.com Monitoring and Analytics Platform
PowerSchool powerschool.com Data analytics tool
Profit.co profit.co Application monitoring
Prospeo prospeo.io Performance monitoring
Rackspace rackspace.com Products & Services – Security
Raycast raycast.com Application Performance Monitoring and Analytics; Transfer Mechanism(s): SCCs and UK Addendum
RB2B rb2b.com Technical solution reporting & monitoring (USA)
Read the Docs readthedocs.org Application performance analytics. Data collected can include user data and visitor data used within application code.
Recurly recurly.com Performance Monitoring
Relay Commerce relaycommerce.io
Resemble AI resemble.ai New Relic is a cloud-based observability and application performance monitoring (APM) platform that provides full-stack telemetry — including metrics, logs, traces, and errors — across infrastructure, applications, and services, enabling engineering teams to monitor system health, diagnose performance issues, and reduce mean time to resolution. Resemble AI uses it for infrastructure and application observability.
Riipen riipen.com Performance monitoring (USA)
Ringostat ringostat.com Performance monitoring and management services for web applications and websites
RouterJet routerjet.com Performance monitoring
Scribe scribehow.com New Relic is utilized for error logging and monitoring. Data is retained by New Relic for the duration of services provision.; Services provision
SecurityScorecard securityscorecard.com Infrastructure Analytics
Session Rewind sessionrewind.com Application exception monitoring
Simplecast simplecast.com Infrastructure monitoring
Skilljar skilljar.com Application Monitoring
Slido slido.com Analytics and visibility into infrastructure and application performance
- SnapEngage snapengage.com Performance monitoring.
SolarWinds solarwinds.com Performance Monitoring
Spark Hire sparkhire.com
Stack Moxie stackmoxie.com New Relic is a third party logging platform that Stack Moxie uses for ingesting, parsing, querying and performing analytics on Service application and infrastructure logs (“Logs”). These Logs are then used for debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior.
Steady runsteady.com application performance monitoring
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ComplianceCSV of New Relic's compliance · Atom feed of New Relic's compliance
FedRAMP Marketplace
| Offering | Status | Impact | Agencies | Since |
|---|---|---|---|---|
| New Relic | Authorized | Moderate | 6 |
FedRAMP status from the FedRAMP Marketplace (evidence)
Service statusCSV of New Relic's status page incidents · Atom feed of New Relic's status page incidents
90 days agotoday
- 8 incidents in 90 days
- 3 major or critical
- 22 min typical time to resolve
- 2 h 35 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Data and Alerts Irregularities for US Region | no impact stated | — | |
| Data Irregularities in US Region | major | 22 min | |
| Synthetics Ping Monitor Processing Delays in Multiple Regions | minor | 1 h 45 min | |
| Next-Gen Entity Platform Issues | major | 8 min | |
| Data Irregularities for US region | major | 2 h 35 min | |
| New Relic UI errors | no impact stated | 1 min | |
| Salesforce Service Disruption | no impact stated | 5 h 32 min | |
| Data Irregularities for EU Region | no impact stated | 1 min |
Incidents per month
critical major minor no impact stated
Components affected
| Component | Incidents | Bar |
|---|---|---|
| Browser Agent : US | 3 | |
| Mobile Agent : US | 3 | |
| APM : US | 2 | |
| APM Agent : US | 2 | |
| Browser : US | 2 | |
| Event API : US | 2 | |
| Incident Intelligence API : US | 2 | |
| Infrastructure : US | 2 |
As New Relic's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Incidents reported by New Relic's subprocessorsCSV of incidents reported by vendors New Relic lists · Atom feed of incidents reported by vendors New Relic lists
223 reported incidents in the last 30 days, by 6 of the vendors New Relic lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that New Relic was involved.
And 198 more. All of them: CSV · Who is around them.
ChangesCSV of New Relic's changes · Atom feed of New Relic's changes
See the list as we read it on any date: Time machine
- Changed registry listing: fedramp:F1607057910 evidence: registry listing: fedramp:F1607057910
- Changed registry listing: fedramp:F1607057910 evidence: registry listing: fedramp:F1607057910
- Changed registry listing: fedramp:F1607057910 evidence: registry listing: fedramp:F1607057910
- Changed registry listing: fedramp:F1607057910 evidence: registry listing: fedramp:F1607057910